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eBay Categories hanging


Essex Dog Supplies

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I have installed eBay Prestashop for use with eBay UK.

 

The module has loaded and I have saved my user details. I am now trying to select categories for my products. There isn't a category in the drop down menus and I've asked it to fetch them for me and it's been looking for at least 6 hours now but hasn't timed out or done anything?

 

Any suggestions? Screen shot attached.

 

Thanks.

 

post-263087-0-13005100-1380054459_thumb.png

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Some other things to look for

 

Make sure you are NOT in maintenance mode - some, at least, of the module's ajax calls fail if you are.

 

If you can, check the database ps_configuration table for the value of EBAY_CATEGORY_LOADED = if it's 1, set it back to zero to force them to be fetched again.  Check if ps_ebay_category has been populated.

 

Check your webserver error_log for any obvious messages

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  • 8 months later...

Some other things to look for

 

Make sure you are NOT in maintenance mode - some, at least, of the module's ajax calls fail if you are.

 

If you can, check the database ps_configuration table for the value of EBAY_CATEGORY_LOADED = if it's 1, set it back to zero to force them to be fetched again.  Check if ps_ebay_category has been populated.

 

Check your webserver error_log for any obvious messages

Thank you irrelevant,

yours information have been very usefull for me.

thank you again.

Bye.

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  • 2 weeks later...

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