Essex Dog Supplies Posted September 24, 2013 Posted September 24, 2013 I have installed eBay Prestashop for use with eBay UK. The module has loaded and I have saved my user details. I am now trying to select categories for my products. There isn't a category in the drop down menus and I've asked it to fetch them for me and it's been looking for at least 6 hours now but hasn't timed out or done anything? Any suggestions? Screen shot attached. Thanks. Share this post Link to post Share on other sites More sharing options...
Prestalia Posted September 25, 2013 Posted September 25, 2013 hello, if you don't have cateogry in dropdown you must unistall and install the module. the download of category ebay is the first operation that the module do when you save the token. regards 1 Share this post Link to post Share on other sites More sharing options...
irrelevant Posted September 25, 2013 Posted September 25, 2013 Some other things to look for Make sure you are NOT in maintenance mode - some, at least, of the module's ajax calls fail if you are. If you can, check the database ps_configuration table for the value of EBAY_CATEGORY_LOADED = if it's 1, set it back to zero to force them to be fetched again. Check if ps_ebay_category has been populated. Check your webserver error_log for any obvious messages 2 Share this post Link to post Share on other sites More sharing options...
CandideMagie Posted June 13, 2014 Posted June 13, 2014 Some other things to look for Make sure you are NOT in maintenance mode - some, at least, of the module's ajax calls fail if you are. If you can, check the database ps_configuration table for the value of EBAY_CATEGORY_LOADED = if it's 1, set it back to zero to force them to be fetched again. Check if ps_ebay_category has been populated. Check your webserver error_log for any obvious messages Thank you irrelevant, yours information have been very usefull for me. thank you again. Bye. Share this post Link to post Share on other sites More sharing options...
bbsandro Posted June 23, 2014 Posted June 23, 2014 Hi all, I have a very similar problem and the solution to reload the table don't work well, i have only 51 lines in my tables ebay_category. Any idea ? Thanks for help Sandro Share this post Link to post Share on other sites More sharing options...
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