[SOLVED] category images missing in Internet Explorer

[jeevy]

Hello there,

 

I am using v1.5.4.1 and have discovered that the category images do not display in IE. They do display in Firefox and Safari though. I have 'regenerted thumbnails' numerous times but this did not solve the problem.

 

Furthermore, the images for 'other products in the same category' do NOT display using any browser (IE, Firefox, Safari).

 

My website is www.swissorganix.com and it points to ch.swissorganix.com

 

Please can someone advise me how to rectify this bug? (please note that I am a newcomer to this world and do not really understand the code behind the website).

 

Thanks in advance for any assistance you may be able to offer!

 

-Jeevy

[vekia]

go to preferences > images

have you got there image type named medium_default ?

[jeevy]

Dear Vekia,

Thank you! I created that image type and it works now! One problem though: for some of the other products shown, the images overlap one another. I tried to adjust the size of the images but it did not help. Any suggestions?

 

Btw, I also created category_default, and now my category images appear in IE.

 

-jeevy

[vekia]

take a look:

 

as you can see, your <li> element has got width:60px;

 

it'd definitely not enought, change it to 160, will work

[jeevy]

Dear Vekia,

Thank you very much for investigating this. Please can you tell me where I need to make this update (this is all new to me ) ?

-Jeevy

[vekia]

i think that for the first you should check this file:

modules/productscategory/productscategory.tpl

 

there is (probably) a code:

<li {if count($categoryProducts) < 6}style="width:60px"{/if}>

change width:60px above to width:160px;

[jeevy]

Thank you Vekia !! Much appreciated !

[vekia]

let me know if this work for your as you expected, or if it doesnt work at all

[jeevy]

Hi Vekia!

Yes, this worked just fine, thank you !

 

I have one last question (sorry to keep bothering you):

 

On my 'About us' page (transl. 'Über uns' --> http://ch.swissorganix.com/ch/index.php?id_cms=4&controller=cms&id_lang=2 )

there appear two boxes with 'x' on both sides of the title. It only appears in IE, not Firefox. Do you know why this is?

 

-Jeevy

[vekia]

it's because you've got there code:

 

you've got it in the CMS page editor probably

[jeevy]

Thank you again Vekia, all is sorted out now!

[vekia]

you're welcome

glad to hear that everything works for you now

 

im going to mark this topic as [solved]

 

best regards

[jeevy]

Dear Vekia,

 

May I ask you something again regarding this topic?

 

I changed the length of the product name from the default 35 to 65 characters in the file: product_list.tpl

 

This worked to show the complete names of long product names, but now my images in the product list do not show anymore (example: http://ch.swissorganix.com/ch/index.php?id_category=15&controller=category&id_lang=2)

 

Please can you help me to de-bug this?

 

Jeevy

[vekia]

Dear Vekia,

 

May I ask you something again regarding this topic?

 

I changed the length of the product name from the default 35 to 65 characters in the file: product_list.tpl

 

This worked to show the complete names of long product names, but now my images in the product list do not show anymore (example: http://ch.swissorganix.com/ch/index.php?id_category=15&controller=category&id_lang=2)

 

Please can you help me to de-bug this?

 

Jeevy

 

this issue isn't related to product name change (i suppose)

 

http://ch.swissorganix.com/ch/img/p/1/1/1/111-home_default.jpg

http://ch.swissorganix.com/ch/img/p/3/3/33-home_default.jpg

this is how your image url looks like

 

have you got "home_default" image defined in preferences > images tab in your BO ?

[jeevy]

Dear Vekia,

 

I just checked this and I had home_dm only. I now defined home_default with dimensions 190X190 and now it works!

Thank you very much.

 

Should I define all of the picture names from

 

"??_dm"

to

"??_default" (e.g. small_default, medium_default, thickbox_default, etc).

 

Of course, I don't understand why it worked before when I had ''??_dm" and then suddenly did not work, but if you think that I should update all of the picture names to "??_default" in order to prevent such problems in the future, I will do that...?

 

Once again, I would like to thank you very much for your help and kindness!

 

Jeevy

[vekia]

Dear Vekia,

 

I just checked this and I had home_dm only. I now defined home_default with dimensions 190X190 and now it works!

Thank you very much.

 

Should I define all of the picture names from

 

"??_dm"

to

"??_default" (e.g. small_default, medium_default, thickbox_default, etc).

 

Of course, I don't understand why it worked before when I had ''??_dm" and then suddenly did not work, but if you think that I should update all of the picture names to "??_default" in order to prevent such problems in the future, I will do that...?

 

Once again, I would like to thank you very much for your help and kindness!

 

Jeevy

 

You're welcome glad to hear that i could help you in this case

and regarding to your question about "Should I define all of the picture names from"

 

everything depends on your theme, if you will see somewhere question marks instead of pictures (or if you will not see nor picture and question mark) - it mean that your theme probaly tryin to load image which doesnt exist (isn't defined in preferneces > images tab)