[SOLVED] I stopped receiving notification emails

[suteibi]

Hi !

 

 

i used to receive all notifications on my email whenever any customer creates an account or place an order.

 

suddenly i stopped receiving any kind of notifications . don't know why !!!

 

i dont think that i change or did any configuration that caused this .

 

Please help 

 

thank you

[suteibi]

Hi,

 

one more thing regarding this issue, i installed the module (mail alerts) and configured it again, but the problem is when any customer presses "place my order" at check out, the explorer goes (Server Error).

 

i tired to disable this module and the (server error) issue solved and order was placed successfully.

 

when i re-installed this module and configured it, i had the same problem again. (along with that I am not receiving any notifications on my email)

 

Please help/

 

thanks

[vekia]

are you able to test it once again? if so, please turn on mail alerts module and then - turn on error reporting in your store:

 

open config/defines.inc.php

find this line

define('_PS_MODE_DEV_', false);

change to look like this:

define('_PS_MODE_DEV_', true);

 

 

then - try to place order, instead of simple "server error" you will see what and where doesn't work exactly

[suteibi]

Hi Vekia,

 

thank you for your help.

 

i did exactly what as you advised.

 

when i placed an order again, i got the following message :

 

Fatal error: Using $this when not in object context in /home/qmartcom/public_html/tools/swift/Swift/Message/Headers.php on line 426

 

another thing, i noticed that this problem happens only when i use a Google account (Gmail account). i tried using 2 different Gmail accounts, and got the same problem, when i used my Hotmail account or any other account, it works fine

 

thank you again for your kind support

[Totti]

https://github.com/PrestaShop/PrestaShop/commit/ffdc7b51b7f07a1919cbaaafba5a5602671fb3a8

[vekia]

yea definitely, follow instructions in link provided by Totti, this should defintely solve this issue

[suteibi]

thanks a lot, i will check and let you guys know

[suteibi]

thanks guys !!

 

 

worked perfectly :)

[vekia]

thanks for confirmation, im going to mark this topic as [solved]

btw. welcome on board!

[skulasinghe]

Hi I have a similer issue. my mail alerts is turned on and the YES to new oder as well but when a customer place an oder I'm not receving the mail. please help I'm trying to get this done so hard.

thanks