site slow - requesting tracert to site (halleminlures.com)

[berklee.grad]

Greetings All,

 

Am in a 'conversation' with our host (ipage.com) and before it escalates to a full fledged argument I am requesting some additional trace routes to QED the issue. 

 

When I run a trace route the result never ends at our domain ( halleminlures.com [66.96.182.208]) - instead I get a destination unreachable from my ping plotter tool. Tracert fails at this hop - endurance-international-group.demarc.cogentco.com [38.97.106.34]. BTW, Pingdom Tools also corroborates that same fail point .  The host implicates my ISP for the reason that the destination is unreachable from my location

 

Can I impose upon the good will of just a couple of you to run a  tracert to halleminlures.com and paste the results in a reply below?

 

thanks in advance, -Rick

[tomerg3]

C:\Program Files (x86)\ICW>tracert halleminlures.com

 

Tracing route to halleminlures.com [66.96.182.208]

over a maximum of 30 hops:

 

  1     1 ms    <1 ms    <1 ms  192.168.1.1

  2    38 ms    26 ms    20 ms  cpe-72-225-192-1.nyc.res.rr.com [72.225.192.1]

  3    14 ms    12 ms    12 ms  tenge-0-2-0-0-nycmnyr-rtr01.nyc.rr.com [24.168.135.121]

  4    19 ms    23 ms    15 ms  bun120.nycmnytg-rtr001.nyc.rr.com [184.152.112.63]

  5    23 ms    11 ms    15 ms  bun6-nycmnytg-rtr002.nyc.rr.com [24.29.148.250]

  6    14 ms    15 ms    19 ms  107.14.19.24  7     *        *        *     Request timed out.

  8    19 ms    45 ms    21 ms  te0-0-0-17.ccr21.jfk05.atlas.cogentco.com [154.54.13.81]

  9    17 ms    15 ms    12 ms  be2061.ccr22.jfk02.atlas.cogentco.com [154.54.3.69]

 10    20 ms    19 ms    25 ms  te0-2-0-1.ccr22.bos01.atlas.cogentco.com [154.54.44.22]

 11    23 ms    19 ms    28 ms  endurance-international-group.demarc.cogentco.com [38.97.106.34]

 12    26 ms    25 ms    25 ms  238.252.148.207.static.yourhostingaccount.com [207.148.252.238]

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

[berklee.grad]

greetings tomerg3,

 

thank for taking the time to trace route and post the results!

 

They were indeed helpful.  Your results show an additional hop - before the time out than mine do! interesting Not to mention that you have about half as many hops to the host as I do ;-)

 

your time is greatly appreciated.

 

thanks, -Rick