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Problem with Paypal Configuration

#1

Posted 07 August 2013 - 10:45 PM

peoplej.com

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I have been trying to configure Paypal for my website, however both Paypal 1.2.1 & 3.5.5 didn't work after I input everything on the API settings, please help!

Errors show as follows:
Paypal 1.2.1
* Your Paypal API crendentials are not valid, please double-check their values or contact PayPal.

Secure payment


Our secure payment

With SSL
Using Visa/Mastercard/Paypal


Paypal 3.5.5

Internal fatal error 3.5.5

Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

Edited by peoplej.com, 07 August 2013 - 10:46 PM.


#2

Posted 07 August 2013 - 11:48 PM

benjamin utterback

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Hi, what PrestaShop version are you using? Also, what country do you reside in? If you are in USA, Mexico, or Canada you may need a different module.

Is this an updated store or a fresh installation?

#3

Posted 08 August 2013 - 12:39 AM

peoplej.com

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Using PrestaShop 1.5.4.1 in USA, and it is a fresh installation.

Was trying Paypal 1.2.1 at first since it said for USA & Canada, so which one should i use instead and where can i find it?

Thanks for your quick response!

#4

Posted 13 August 2013 - 12:01 AM

peoplej.com

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Do you have the "Third Party Permission Username" for me to grant the API access?

Is this what i need rather than the API signature from paypal account?

#5

Posted 13 August 2013 - 12:07 AM

benjamin utterback

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Since you are in the USA you should try the 1.2.1. . You can download it here, http://addons.presta...-paypalusa.html

Make sure to always have a confirmed backup of your database and PrestaShop files and then you should delete the existing PayPal module from your website, and install this version via the back office>Modules>Add new Module.

#6

Posted 13 August 2013 - 08:04 PM

peoplej.com

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API Access

An API (Application Programming Interface) allows PayPal software to communicate with your online store or shopping cart.
Setting up API permissions and credentials

Choose one of the following options to integrate your PayPal payment solution with your online store or shopping cart.


Option 1 - Grant API permissions to a third party to use certain PayPal APIs on your behalf.
Choose this option if:
  • You are using a pre-integrated shopping cart, hosted by a third party
  • Your website is hosted and managed by a third-party service provider
Grant API permission



Option 2 - Request API credentials to create your own API username and password.
This option applies to:
  • Custom websites and online stores
  • Pre-integrated shopping carts running on your own server
View API Signature
Accept payments from your online stores before setting up APIs

Enable Express Checkout to accept payments from your online stores right away. You can set up API permissions or credentials later.
Questions?

If you're not sure about setting up APIs, ask your shopping cart provider or website developer. Learn more about PayPal API concepts and terminology.

>>> which option should l use since I tried option 2 but the API signature I input to the configuration didn't work?
>>> if use option 1 i need the "Third Party Permission Username" yet where do i find this username?

#7

Posted 13 August 2013 - 09:38 PM

benjamin utterback

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Hi, which option will you be using, PayPal Express Checkout which uses the standard PayPal API, or will you be using PayPal Pro/PayPal Advance which uses the PayPal PayFlow API.

All of these options are within the PayPal module that you have.

#8

Posted 14 August 2013 - 10:46 PM

peoplej.com

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Wanted and was trying to setup paypal payments standard and PayPal Express Checkout:
Input all in API settings but not working and it shows:
Your Paypal API crendentials are not valid, please double-check their values or contact PayPal.

yet called paypal and they said it's not their problem? So what to do now?

#9

Posted 15 August 2013 - 08:00 PM

peoplej.com

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Any suggestion?

Or do you have the "Third Party Permission Username" for me to grant the API access?

#10

Posted 15 August 2013 - 08:57 PM

benjamin utterback

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Option 1 is what you will need to use PayPal Standard and Express Checkout. Those API Credentials did not work?

#11

Posted 16 August 2013 - 02:13 AM

peoplej.com

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I used option 2 - the API inside which not work.

So if u suggestion to use option 1 then I need the "third party username" from Prestashop I believe to get the API from PayPal...
Can u let me know what is the username?

#12

Posted 16 August 2013 - 10:40 AM

Andrew H

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hi Benjamin You said UK also needs a different module but I can only find Europe specific and USA modules...

I updated PayPal in the back office to 3.5.7 and now it doesn't work correctly. I get a the same error message as above.
Which one should I use? For now, I'm just rolling back to the earlier version to try and get it working again.

Thanks
Andrew

#13

Posted 16 August 2013 - 11:47 AM

skylark167

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Hi - which module do I require to use Paypal from a shop in UK?

Thanks

#14

Posted 16 August 2013 - 01:18 PM

Andrew H

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I just installed the latest European version for use in UK and appears to be ok (someone please correct me if this is wrong).

However, I had a lot of problems trying to get it to work after the upgrade. I explained how I got around the problem here: http://www.prestasho...48#entry1341848

#15

Posted 17 August 2013 - 01:03 AM

peoplej.com

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Hi Benjamin,

I need the "third party username" from Prestashop I believe to get the API from PayPal...
Can u let me know what is the username?

Thanks!

#16

Posted 19 August 2013 - 10:56 PM

benjamin utterback

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Hi peoplej, if you live

Hi - which module do I require to use Paypal from a shop in UK?

Thanks


Use the PayPal Europe 3.5.8, http://addons.presta...748-paypal.html . It is only available for Express checkout.

Hi Benjamin,

I need the "third party username" from Prestashop I believe to get the API from PayPal...
Can u let me know what is the username?

Thanks!


Hi peoplej.com can you show me the configuration screen that you are talking about, screenshots would help. Usually when you ask for new API credentials from PayPal you will be able to complete the configurations.

#17

Posted 20 August 2013 - 07:09 PM

peoplej.com

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Hi Benjamin,
Thank for your reply!

Please find attached the image of the message pops out after inserting API in Prestashop Paypal
setting and the paypal API access pages for option 1 which asking for third party permission username!

Hope you can solve my problem!

Attached Files



#18

Posted 23 August 2013 - 06:42 PM

peoplej.com

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Hi Benjamin,
Any advise after looking into the attached files?

#19

Posted 03 September 2013 - 10:18 PM

peoplej.com

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Hi Benjamin,

 

Should I upgrade my website to the newest version ? any suggestion for fixing my problem with paypal?



#20

Posted 04 September 2013 - 05:28 PM

peoplej.com

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Hi,

I upgraded to the newest version which I successfully installed paypal yet there is a new problem, please see attached and advise!

Attached Files


Edited by peoplej.com, 04 September 2013 - 05:29 PM.



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