Jump to content

Step 'Install modules Addons' fails at 67%


Recommended Posts

Hi all,

 

I'm stuck at the step that says 'Install modules Addons' (see screenshot). I've followed numerous recommendations such as:

From what I can tell, this step is installing demonstration data (products, categories, user, CMS pages, etc.). So I thought it might be a permission issue but the directory is writeable.

 

I also checked the apache2 logs (/var/log/apache2/access.log, error.log and host.log), the last couple of lines show this:

203.217.28.248 - - [24/Jul/2013:11:53:50 +1000] "GET /prestashop/install/index.php?populateDatabase=true&_=1374630905150 HTTP/1.1" 200 47

203.217.28.248 - - [24/Jul/2013:11:53:51 +1000] "GET /prestashop/install/index.php?configureShop=true&_=1374630906613 HTTP/1.1" 200 47

203.217.28.248 - - [24/Jul/2013:11:53:59 +1000] "GET /prestashop/install/index.php?installModules=true&_=1374630914736 HTTP/1.1" 200 47

 

Does that imply that there was no request to install the addons, seeing that installing the modules is the preceding step?

 

I'm running apache2 on ubuntu 12.04, with php 5.3.10.

 

Anybody have any ideas?

post-641621-0-63045600-1374630250_thumb.png

Edited by christof.zellweger (see edit history)
Link to comment
Share on other sites

Re-checked the logs and found the following:

 

[Thu Jul 25 09:46:42 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter()

[Thu Jul 25 09:46:42 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer>

[Thu Jul 25 09:46:42 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 0 to 8 : URL /prestashop/install/index.php, referer: <referer>

[Thu Jul 25 09:46:43 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter()

[Thu Jul 25 09:46:43 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer>

[Thu Jul 25 09:46:50 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter()

[Thu Jul 25 09:46:50 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer>

[Thu Jul 25 09:46:51 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter()

[Thu Jul 25 09:46:51 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer>

[Thu Jul 25 09:47:01 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter()

[Thu Jul 25 09:47:02 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer>

[Thu Jul 25 09:47:02 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter()

[Thu Jul 25 09:47:02 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer>

[Thu Jul 25 09:47:05 2013] [notice] child pid 1982 exit signal Segmentation fault (11)

*** glibc detected *** /usr/sbin/apache2: free(): invalid pointer: 0x00007fd0c39b90fb ***

======= Backtrace: =========

/lib/x86_64-linux-gnu/libc.so.6(+0x7eb96)[0x7fd0c7c5db96]

/lib/x86_64-linux-gnu/libcrypto.so.1.0.0(CRYPTO_free+0x1d)[0x7fd0c35f83ed]

/lib/x86_64-linux-gnu/libcrypto.so.1.0.0(sk_free+0x17)[0x7fd0c3680437]

/lib/x86_64-linux-gnu/libcrypto.so.1.0.0(+0x62d49)[0x7fd0c35f9d49]

/lib/x86_64-linux-gnu/libcrypto.so.1.0.0(BIO_free+0x79)[0x7fd0c3677169]

/lib/x86_64-linux-gnu/libcrypto.so.1.0.0(BIO_free_all+0x24)[0x7fd0c3677af4]

/lib/x86_64-linux-gnu/libssl.so.1.0.0(SSL_free+0x8b)[0x7fd0c39abc7b]

/usr/lib/apache2/modules/libphp5.so(+0xf9c1c)[0x7fd0c4777c1c]

/usr/lib/apache2/modules/libphp5.so(_php_stream_free+0xd2)[0x7fd0c4965aa2]

/usr/lib/apache2/modules/libphp5.so(+0x262efc)[0x7fd0c48e0efc]

/usr/lib/apache2/modules/libphp5.so(+0x1a856e)[0x7fd0c482656e]

/usr/lib/apache2/modules/libphp5.so(+0x3989ad)[0x7fd0c4a169ad]

/usr/lib/apache2/modules/libphp5.so(execute+0x1fb)[0x7fd0c49c751b]

/usr/lib/apache2/modules/libphp5.so(zend_execute_scripts+0x130)[0x7fd0c49a2a80]

/usr/lib/apache2/modules/libphp5.so(php_execute_script+0x1d3)[0x7fd0c494f0f3]

/usr/lib/apache2/modules/libphp5.so(+0x3b3f8d)[0x7fd0c4a31f8d]

/usr/sbin/apache2(ap_run_handler+0x48)[0x7fd0c8aba508]

/usr/sbin/apache2(ap_invoke_handler+0xce)[0x7fd0c8aba97e]

/usr/sbin/apache2(ap_process_request+0x1a0)[0x7fd0c8aca570]

/usr/sbin/apache2(+0x4e398)[0x7fd0c8ac7398]

 

I'm not sure this will help a lot.

 

However, i've looked through the source code and I would expect there to be some output from the application, I've also tried this http://www.prestasho...1457-error-log/ to no avail.

 

Interestingly, when I try to access the shop after the failed partial installation, it still comes up. But when I try to login to the admin interface, it fails with a 'parerserror' message.

 

Any more ideas?

Edited by christof.zellweger (see edit history)
Link to comment
Share on other sites

  • 8 months later...

Hi,

 

I try to install v1.6.0.5 and I get the same error:

Install modules
An error occured during installation...You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here.

The function updateModulesTranslations(Array $modules_list) in the file: ~/classes/Language.php
contains the code: Language::downloadAndInstallLanguagePack()

 

Problem is: my host does not allow for outbound http requests, thus the file cannot be downloaded with this result:

PHP Notice:  Undefined variable: gz in ~/classes/Language.php on line 958, referer: http://.../install/index.php?restart=true
PHP Fatal error:  Call to a member function extractList() on a non-object in ~/classes/Language.php on line 958, referer:

Not sure if that's the problem as my iptables log does not show any blocked outbound connection...

 

Anyone having a solution?

 

Thanks,

Joel

Link to comment
Share on other sites

  • 3 months later...
  • 4 months later...
  • 1 year later...
  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...