NOSaint Posted July 23, 2013 Share Posted July 23, 2013 (edited) Hello All! I've uploaded the newest favicon in .ico format in the BO. It appears correctly in the BO browser, but is still showing our old logo in the FO browser. Any ideas why this would be happening? Is there a fix or file issue I need to look into? I've seen other forum posts about favicon issues but not this exact issue. PS 1.5.4 Edited July 23, 2013 by NOSaint (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 23, 2013 Share Posted July 23, 2013 Hi NoSaint, make sure you have cleared browser cache and tried on different browsers. A link to your store would be helpful as well. Link to comment Share on other sites More sharing options...
vekia Posted July 23, 2013 Share Posted July 23, 2013 this is an url to your favicon: http://www.knittwitt.com/img/favicon.jpg it isn't working, try to upload favicon as jpg (for test purposes) Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 23, 2013 Share Posted July 23, 2013 I like to use this url for making a favicon, it has always worked for me. http://www.favicon.cc/ Link to comment Share on other sites More sharing options...
NOSaint Posted July 23, 2013 Author Share Posted July 23, 2013 Ok check this out...When I click on the link to my favicon sent from Vekia I see the favicon lol...but when I go to my site directly I still see the old favicon. Any ideas why that would happen? Does the file need to be named something in particular such as favicon.jpg for it to be recognized if I upload it directly? When I try to upload through the BO i get the error message that I can only use .ico format. Benjamin that is the exact site I use as well. Link to comment Share on other sites More sharing options...
tdr170 Posted July 23, 2013 Share Posted July 23, 2013 Check your configuration table in the database chances are you have an additional entry favicon.jpg. If you find one just delete that entry and your icon should now appear not only on the themes page but also in the front office. I had two different site, both upgrades that were like this. 5 Link to comment Share on other sites More sharing options...
NOSaint Posted July 23, 2013 Author Share Posted July 23, 2013 You the man tdr170! That's exactly what the problem was! Not sure how to mark this as solved, but it certainly is. So if anyone reads this later...if you have the old favicon showing up in the FO and the new favicon showing up in the BO then you should check out the configuration table in the database. Delete one of the favicon entries...clear cache and all should be fine 1 Link to comment Share on other sites More sharing options...
vekia Posted July 23, 2013 Share Posted July 23, 2013 To mark a topic as [solved] : - Edit the first post of your topic by clicking on the "Edit" button, - Click on the "Use full editor" button, - Add the "[solved]" string at the beginning of your topic title and click on the "Submit Modified Post" button. 1 Link to comment Share on other sites More sharing options...
tdr170 Posted July 23, 2013 Share Posted July 23, 2013 (edited) Edit your original post and choose use full editor at the bottom then add [solved} to the title. LOL Edited July 23, 2013 by tdr170 (see edit history) 1 Link to comment Share on other sites More sharing options...
NOSaint Posted July 23, 2013 Author Share Posted July 23, 2013 Thank you again! Link to comment Share on other sites More sharing options...
tony_mik Posted August 13, 2015 Share Posted August 13, 2015 Thank you for this usefull information. It solved my problem. 1 Link to comment Share on other sites More sharing options...
typoman Posted September 8, 2015 Share Posted September 8, 2015 Thanks for the Screenshot tony_mik. That was really helpfull and i could solve my problem on a upgraded prestashop. Link to comment Share on other sites More sharing options...
tony_mik Posted September 8, 2015 Share Posted September 8, 2015 Thanks for the Screenshot tony_mik. That was really helpfull and i could solve my problem on a upgraded prestashop. I'm glad I could help. Link to comment Share on other sites More sharing options...
NewLizard Posted June 10, 2016 Share Posted June 10, 2016 Thanks for the screenshot image. that did the trick for me. Link to comment Share on other sites More sharing options...
Muad'Dib Posted April 18, 2018 Share Posted April 18, 2018 On 7/23/2013 at 6:36 PM, tdr170 said: Check your configuration table in the database chances are you have an additional entry favicon.jpg. If you find one just delete that entry and your icon should now appear not only on the themes page but also in the front office. I had two different site, both upgrades that were like this. Only took me 5 years to find this solution, but thanks to you @tdr170 i finally have fixed my favicon problem I have on my website since PS version 1.2.5 So thank you very much for the TIP hehehe Never give up, never surrender! Cheers! Link to comment Share on other sites More sharing options...
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