Broken image link of all products After host transfer/migration

ootiz · July 14, 2013

Hi,

I have been searching from last 2 days in the prestashop forum, but couldnt find fix to my problem.

I am using Prestashop 1.5.4.1

I did not do any upgrade.

I transferred the host by precisely following the steps mentioned in the catalog.

Everything is working fine only all my images of all products are missing. I manually checked via FTP and all images are there. even I can see in via browser.

for example

http://pletukobabyshoes.com/girls-baby-shoes/baby-girl-shoes/

and image in it is

http://pletukobabyshoes.com/35-large_default/baby-girl-shoes.jpg this link doesnt show up

http://pletukobabyshoes.com/img/p/3/5/35-home_default.jpg samthing works if I see it directly via browser

My new host is Godaddy. I am mentioning it because this may be a problem, it will help you all to assist me.

Also .htaccess is not being created automatically. I tried on/off/on in friendly url.

Can I do something in product.tpl file or .htaccess file to solve this problem.

vekia · July 14, 2013

this is prestashop? i don't think so

im asking because in prestashop cart url looks a bit different: http://www.asecureca...letukobabyshoes

you store engine is probably modified, am i right?

ootiz · July 14, 2013

The whole website is prestashop.

Only the link http://www.asecureca...letukobabyshoes is a 3rd party payment cart.

I am a theme developer developing for one of my client. His requirement was to develop with that payment option.

Thanks for your fast response. I recommended him to use prestashop for his online shop business. I am becoming fan of prestashop. Any help is highly appreciated.

Here is the same page demo link website where I did all the development

http://pdemo.ootiz.co.in/girls-baby-shoes/baby-girl-shoes/

And after transferring this link, everything is good, except the product image

http://pletukobabyshoes.com/girls-baby-shoes/baby-girl-shoes/

Edited July 14, 2013 by ootiz (see edit history)

vekia · July 14, 2013

but i tried to add products to cart - i can't. Other pages also doesn't work :\

ootiz · July 14, 2013

Cart is temporarily down, (Its a 3rd Party payment page)

Also Cart page is another website NOTICE the url after clicking CART button.

And the links on the cart page menu is old and will be modified after completion of this website. old website was in aspx I am changing it to php (prestashop)

goto http://pletukobabyshoes.com/

and check all the link if you want.

Thanks for your patience.

Edited July 14, 2013 by ootiz (see edit history)

razaro · July 14, 2013

Image file exists http://pletukobabyshoes.com/img/p/3/5/35-large_default.jpg so check in .htaccess if you have

# Images
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
# AlphaImageLoader for IE and fancybox
RewriteCond %{HTTP_HOST} ^localhost$
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

Note this part of htaccess is from localhost and your should be similar, but don't use this code.

You said that you have tried turning Friendly Urls off and on but try after you turn it on to refresh that page

and check htaccess file then.

vekia · July 14, 2013

that's right razaro, i think also that is strictly related to the .htaccess file

i've got also additional question to @ootiz

what kind of OS you've got on your webhosting?

ootiz · July 14, 2013

Vekia

ON new website http://pletukobabyshoes.com. Its a Godaddy Server Windows OS

Pn demo server http://pdemo.ootiz.co.in/ its LINUX

When I completely delete the .htaccess file, then prestashop does not automatically regenrates the .htaccess file. Do you think here may be the problem.

I copied my .htaccess file from old demo server http://pdemo.ootiz.co.in/

to new godaddy server via ftp http://pletukobabyshoes.com/

and replaced pdemo.ootiz.co.in with pletukobabyshoes.com

Below is that part

# Images