[solved] installed contentbox module and modules tab is white - empty! [urgent]

[waldiPL 13]

i installed free module contentbox and i've got empty white page in the back office, modules section doesnt work at all. HELP PLEASE IT IS URGENT

[vekia 8,968]

turn on error reporting in your prestashop, then refresh "modules" tab in your back office, if any error appear, please paste it here

[waldiPL 13]

sorry but i don't know how to do that, can you please explain me ?

[vekia 8,968]

Open the modules/defines.inc.php - you are looking for something like I posted below:

 

/* Debug only */
define('_PS_MODE_DEV_', false);

you have to change it to:

 

/* Debug only */
define('_PS_MODE_DEV_', true);

[waldiPL 13]

thanks I got it!

there is error code, something wrong with content box module

[vekia 8,968]

well, i don't know what you exactly expect? You want to fix this module or you want to bring back your modues tab ?

[benjamin utterback 858]

You probably need to delete it first. Where did you get this module from? How did you install it (back office zip?)

 

Paste the Error code in here and we can take a closer look.

[waldiPL 13]

 

Hello

I attached image

i downloaded this module from url that I found somewhere in spanish forum, i don't remember well where.

url: contentbox.org

[vekia 8,968]

just follow the Benjamin suggestion, remove it from FTP, from the directory: /modules/

search for contentbox directory and remove it

[waldiPL 13]

problem solved thanks Vekia & Benjamin for support - I removed this module from ftp as you suggested and modules working now

thanks again!

[vekia 8,968]

you're welcome

im going to mark this thread as [solved]

if you've got any questions related to this bug - feel free to continue discussion here

 

regards

[Jean André 3]

i have the same problem but the module contentbox directory is not present in the folder module...

[vekia 8,968]

it's probably because the problem is somewhere else.

please turn on error reporting, then you will see what exactly doesnt work (and in what file)

 

to turn on error reporting follow this:

open config/defines.inc.php

 

find this line define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

[Jean André 3]

 

it's probably because the problem is somewhere else.

please turn on error reporting, then you will see what exactly doesnt work (and in what file)

 

to turn on error reporting follow this:

open config/defines.inc.php

 

find this line define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

 

i just can remove it

i copying twice the folder module on my ftp and he ask me he was appear! i will try an other module, if i can find it i will try your method to resolve the bug

thanks

Edited December 23, 2013 by Jean André (see edit history)