file size problem

[kaena]

hello

 

customers must send me pictures files so that I can customize the items that I offer, but only cares about the customer can not send me larger than 200 kilobyte file, it is ridiculous for the photo.

I'm running 1.4.9.0.

You can set the file size to download?

 

thank you in advance

 

help

[vekia]

go to the:

 

themes/prestashop/contact-form.tpl

 

you've got there something like:

<input type="hidden" name="MAX_FILE_SIZE" value="2000000" />

 

and increase value="" param

[MEG Venture]

Have you tried backoffice>preferences>

Limit upload image value ?

 

If it is 2MB by default, then it seems that your hosting provider limits the upload size. You can increase it by contacting them, by accessing php.ini file via your cpanel (if you have permission) or add that line to your htaccess file (a little difficult and depends on the configuration of your server)

Edited May 31, 2013 by MEG Venture (see edit history)

[MEG Venture]

go to the:

 

themes/prestashop/contact-form.tpl

 

you've got there something like:

<input type="hidden" name="MAX_FILE_SIZE" value="2000000" />

 

and increase value="" param

 

Hi Vekia,

 

I guess this problem is about product customization.

[vekia]

you've got right, but max file size value is hardcoded in the template file, it is ok?

[MEG Venture]

sure.

[kaena]

I replace "2000000" by another number "10000000" (10MB)

[vekia]

I replace "2000000" by another number "10000000" (10MB)

 

follow meg suggestion above, go to preferences in your back office and change value there :-)

[kaena]

it does not change, always error

[MEG Venture]

That seems something with the php.ini

[kaena]

replace : <input type="hidden" name="MAX_FILE_SIZE" value="2000000" /> by <input type="hidden" name="MAX_FILE_SIZE" value="10000000" />

but that does not change

[vekia]

create script with phpinfo();

 

To create a phpinfo file, open a plain text file, add the following lines, and save:
Filename: phpinfo.php upload it to your server, then open yourstore/phpinfo.php file in browser

you will see specification of php settings for your hosting account

<?php
phpinfo();
?>

[kaena]

I'm a little new to this area

[vekia]

okay, so try to contacth with your hosting provider, ask them for maxium file size upload for your account, it's probably exactly as meg said - php limit.