BrnCrsh Posted May 28, 2013 Share Posted May 28, 2013 (edited) Hi, a client of mine mistakenly bought an old version theme (1.4). Since we like to start with the latest version of prestashop 1.5.4.1 and that theme would requires a lot of work to fix, we thought of asking for a refund. It turned out to be quite difficult if even possible. The only answer so far was to use a non existent refund tab from the order history. We did not get any answer after asking where to find that option. Does someone have any experience on the issue or any suggestion to give? Thanks Edited May 28, 2013 by BrnCrsh (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted May 28, 2013 Share Posted May 28, 2013 hello you're talking about official addons store? or maybe you ordered theme somewhere else? Link to comment Share on other sites More sharing options...
BrnCrsh Posted May 28, 2013 Author Share Posted May 28, 2013 Yes official. http://addons.prestashop.com Link to comment Share on other sites More sharing options...
vekia Posted May 28, 2013 Share Posted May 28, 2013 So i moved this thread to the "addons" website section Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 28, 2013 Share Posted May 28, 2013 Hi, could you PM me the E-mail address that you used to register for the addon store? Link to comment Share on other sites More sharing options...
benjamin utterback Posted June 5, 2013 Share Posted June 5, 2013 Hello BrnCrsh, Your refund is processed. Please allow up to 3 days for the changes to take effect. I'll mark this thread as solved for now. Please let us know if you have any questions, and thank you for your patience. Link to comment Share on other sites More sharing options...
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