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Back office login issue


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this is the errorpost-13458-0-49884200-1369283881_thumb.jpg

Hello, vishalchadha

 

couple of week ago i also face this kind of issue on my pc. I think due some file missing on installation it show this error. And than we again install prestashop again and delete that and that solve our solution.

 

It also work front office but back office show this error. So i am suggested you to try to install a fresh copy again in different folder , if all work than delete old one and move site. As this is fresh installation so you don't have to worry about your old data loose. And it save your time :)

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it looks like the AJAX request error.

 

can you please turn on console (in chrome f12 / fn+f12 / ctrl+shif+j)

 

try to log in and if some error appear in the console - please paste it here

 

regards

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  • 4 years later...

Hello Vekia.

In my case i try to login and the problem report is:

 

index.php?controller=AdminLogin&token=ad74785…:1 This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.
jquery-1.11.0.min.js:4 POST http://www.gr8shops.com/admingr8s/index.php?rand=1497095714103 500 (Internal Server Error)
send @ jquery-1.11.0.min.js:4
ajax @ jquery-1.11.0.min.js:4
(anonymous) @ login.js?v=1.7.1.2:186
d.complete @ jquery-1.11.0.min.js:4
j @ jquery-1.11.0.min.js:2
add @ jquery-1.11.0.min.js:2
lc @ jquery-1.11.0.min.js:4
g @ jquery-1.11.0.min.js:4
dequeue @ jquery-1.11.0.min.js:3
(anonymous) @ jquery-1.11.0.min.js:3
each @ jquery-1.11.0.min.js:2
each @ jquery-1.11.0.min.js:2
queue @ jquery-1.11.0.min.js:3
animate @ jquery-1.11.0.min.js:4
n.fn.(anonymous function) @ jquery-1.11.0.min.js:4
doAjaxLogin @ login.js?v=1.7.1.2:185
submitHandler @ login.js?v=1.7.1.2:14
s @ jquery.validate.js:2
(anonymous) @ jquery.validate.js:2
dispatch @ jquery-1.11.0.min.js:3
r.handle @ jquery-1.11.0.min.js:3
 
 
 
What can i do?
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