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Payment amount does not decrease after refunds


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HI,

 

After i do a refund (partial and full refunds), the total amount paid used to decrease by the amount that was refunded.

 

For example, total paid was $100 and 1 item refunded which was $20, total amount paid would decrease to $80.

 

Now it does not.

 

Can anyone guide me on any possible reasons or settings that i may need to change?

 

Thanks so much in advance!

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HI,

 

After i do a refund (partial and full refunds), the total amount paid used to decrease by the amount that was refunded.

 

For example, total paid was $100 and 1 item refunded which was $20, total amount paid would decrease to $80.

 

Now it does not.

 

Can anyone guide me on any possible reasons or settings that i may need to change?

 

Thanks so much in advance!

 

From that "used" times that it was working, did you make any change? What is you ps version?

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