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Getting error when


EjazLatib

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In the error log

 

[Wed May 08 09:54:22 2013] [error] [client 41.133.6.138] File does not exist: /home/funkyrbv/public_html/500.shtml, referer: http://funkylabels.co.za/index.php?controller=order

 

why would the file not exist I just installed prestashop yesterday and didnt make any changes at all.

I dont have a payment system setup yet so it cant be all.

 

I got to put a 500.shtml file and this is the error message I am getting now.

 

http://funkylabels.co.za/index.php?controller=order 41.133.6.138 /index.php?controller=authentication&multi-shipping=0&display_guest_checkout=0&back=http%3A%2F%2Ffunkylabels.co.za%2Findex.php%3Fcontroller%3Dorder%26step%3D1%26multi-shipping%3D0 funkylabels.co.za Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; BOIE9;ENZA) 500

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hello, error that you pasted isn't related to your issue. Maybe some other error codes appear in this file?

I think that the problem is somewhere else, for example - in one of the modules related to the order (payment / delivery)

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It cant be that If I login first then make an order then everything works out fine.However if I am not logged in and proceed with placing an order then I am getting the error. I tried it on another server with a brand new installation and I am getting the exact same error.

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I dont have any modules installed!I have brand spanking new fresh installation.

No modules no themes.

 

hello

 

i tried to check you page once again and i've got this:

 

Link to database cannot be established: SQLSTATE[28000] [1045] Access denied for user 'ejazlati_pres157'@'localhost' (using password: YES)

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Hi I have tried to reinstall prestashop one more time and I am still getting the same stupid error.

This is just absolutely frustrating.I can even give you access to my server and see if you can try installing it without getting this sill error.

It is my first time using prestashop so why the hell should I even get this error.

 

http://www.funkylabels.co.za/index.php

The error occurs when you click on "next" after you go to checkout and select carrier. The associated link, I think, is http://funkylabels.c...er=order&step=1

 

Not sure if that helps too much.

 

Make sure to follow vekia's advice and get the server error log!

 

sprry that doesnt help at all!

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I tried installing Prestashop again and after I click on a product and proceed to checkout

after the summary i click next and it still give the following error.his is absolutely frustrating.

I even tried using a brand new database and I downloaded prestashop and did an upload to the server.

It is obvious to me that the default installation is faulty.How the hell am I supposed to fix this up.

 

http://funkylabels.co.za/index.php?controller=order 41.132.109.186 /index.php?controller=authentication&multi-shipping=0&display_guest_checkout=0&back=http%3A%2F%2Ffunkylabels.co.za%2Findex.php%3Fcontroller%3Dorder%26step%3D1%26multi-shipping%3D0 funkylabels.co.za Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; BOIE9;ENZA) 500

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