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Urgent Help :How to find Voided order?


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Hi everyone,

 

Lately , I've been noticing there is bug on the back office .

 

Usually when a customer purchased something , the system will automatically says' " Payment accepted "

 

However I found some of orders says " Voided Order" But the payment went through authorized,net

 

There isn't no way to search " Voided order" until my customer called me and provided order #

 

Please see photo proof.

post-394778-0-30606900-1366415830_thumb.png

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Hi dxy,

A little confused: Your second picture shows a table with invalid orders :1

 

Is that an existing table directly screendumped from PS, or did you fabricate this table with title yourself?

If it exists, why not just look periodically at this page to see if there's any invalid one?

 

Please elaborate...

Pascal

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Hi Pascal

 

This is directly screen shot , wasn't fabricate on my own.

 

I made a purchase on my own website .

 

The errors msg is :

 

Discount->description is empty for default language

 

But authrize.net took the money .

 

Please see more photos in the attachment

post-394778-0-37803600-1366490719_thumb.png

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