[MODULE] Free Livechat - OfferChat

[jeckyl 496]

Hi,

this is a new module to integrate quickly the Free Livechat script on your shop from OfferChat.

OfferChat it's a free Livechat service, don't forget to subscribe before donwload our Free Prestashop / OfferChat module

[jeckyl 496]

Live2Support also offers 15 days fully featured live chat module for websites.

 

Nice spam

[kalai20078 0]

 

Hi,

 

this is a new module to integrate quickly the Free Livechat script on your shop from OfferChat.

 

OfferChat it's a free Livechat service, don't forget to subscribe before donwload our Free Prestashop / OfferChat module

 

Hi

 

is this module is compatible with 1.5.4 or 1.5.4.1

 

i installed and configures the module but nothing is displayed in the site.

 

also the free chat dashboard shows that the site is not verified yet...

[jeckyl 496]

Hi

 

is this module is compatible with 1.5.4 or 1.5.4.1

 

i installed and configures the module but nothing is displayed in the site.

 

also the free chat dashboard shows that the site is not verified yet...

Hi,

 

i'm just testing it and work perfectly.

 

I think you made a mystake during configuration or definition of your domain name on offerchat.

[kalai20078 0]

Hi,

 

i'm just testing it and work perfectly.

 

I think you made a mystake during configuration or definition of your domain name on offerchat.

 

Sorry my mistake

 

Is working fine and thanks for sharing a good module....

[moalz04 0]

Hi..

 

In which file I have to paste the html code of offerchat?

[tasoschr 10]

Thank you very much jeckyl !!

Installed it and use it already on www.beadway.eu

You may also consider the live chat from www.craftysyntax.com absolutely free and installed on your server.

Edited May 18, 2013 by tasoschr

[Evona 8]

Hi. Not work on 1.4.10 But idea super

[tasoschr 10]

Hi. Not work on 1.4.10 But idea super

Hi Evona,

If you need to instal a live chat on your website you may also try this. www.craftysyntax.com

I am trying a lot of live chats. You may check it out on my website above.

Let me know what you think

Tasos

[Evona 8]

Hey! i update my presta to 1.5.4 but still i dont have a module in shop. i cannot also hook to footer or another place

[tasoschr 10]

Hey! i update my presta to 1.5.4 but still i dont have a module in shop. i cannot also hook to footer or another place

Hi,

Install the module of offerchat and the hook will be placed automatically.

[r.zondervan2603 1]

Hello,

 

I will insert the code script but in wich file i have to do that

 

greetings Richard

[luber_panda 0]

hi @Jeckyl, if i install the widget to my html/php page, there's no problem, but when i install to my prestashop web... the chat always minimize view. pls visit to : http://market.e-langsung.com

[sanl 3]

Nice module, but why my live chat is also always minimized? If I click to open it minimized... Chek - www.sportassveikata.lt , what I did wrong??

[tasoschr 10]

Hello,

 

I will insert the code script but in wich file i have to do that

 

greetings Richard

 

Hi Richard

 

You may put it in the footer.tpl.

 

regards

Tasos

[tasoschr 10]

Nice module, but why my live chat is also always minimized? If I click to open it minimized... Chek - www.sportassveikata.lt , what I did wrong??

 

Hi,

 

This is the way it should be...minimised. In this way it does not interfere with the rest of the page.

 

Regards

tasos

[jimmyc 24]

Testing this out now. Nice alternative to zopim. We like zopim and this seems a nice alternative. Thanks. So far so good.

[Shivvajra 1]

Really cool! Simply good and relatively powerful... Thanks for making it free; and hope will continue. ;-)

[alf.navegas 0]

Hi everybody.

 

i think I have done everything but i'm not getting this thing working?

 

Any clues?

Thanks

[dimaldim 0]

I'm testing it now on my www.gewonder.com page, will see what happens

[Optimus_Sam 22]

Works great on my www.verwarmingsshop.be! Easy install and ease of use aswell!

[kingsinnersoul 15]

First of all I must say THANKS. OfferChat looks and feels smooths. Your module works great on 1.5.4.1!

I wanted to ask, if a user is logged in to their account in the prestashop store (my store) and then intiate the chat, is it possible to show their email aaddress in the OfferChat webclient chat instead of visitor-1234567?

 

Also, is it even possible to have this module in multilanguage?

 

Thanks

Edited July 2, 2013 by kingsinnersoul

[kingsinnersoul 15]

Hey,

I am encountering an issue where if I am setting the status to "Away" or "Offline" the chat module will sho wup, but when I am online it wont.

 

Any ideas?

 

Thanks

[AsaVita 0]

Hi, I think i have done everything to install it and it really showed twice, but when I refresh the page it disappears. I think I haven't pasted the code into this html file, because I don't know of which file exactly you are talking about. Thanks!

[MarioCM 14]

Works fine!!! Thanks!!!

Edited July 13, 2013 by Gamusino

[hootersam 7]

I guess it is not compatible with prestashop 1.4.10 ? I cannot see it in modules page at all. First module i cant get to work so i guess its for 1.5+ only?

 

It looks so great!

[ohgnow 1]

i must say thanks, this is a good module

[weckie 1]

Just installed it on our shop. The mod works great sofar. Wennie from offerchat was very helpfull.... Installation took only 10 minutes. Figuring it out was a piece of cake.

 

Only thing i noticed.... after a short while the message in the bottom turns to offline... while we are constantly online....

This is a disadvantage, since i think, when you offer livechat, it should only be visible when your really there for your customers. If your not available, why show to your customers that you are not available. Customers (like me) will think... they offer live chat, but are not available. When i visit a webshop that offers live chat, but not avaiable and leave message, i will not buy there.

 

What is the use of showing that you have live chat, when your not actually are online??

[FelipeGallo 11]

In Offerchat site my status show connecting...and never turn to online..

[ohgnow 1]

its not working today... it appeared to be suspended ??

 

https://www.offerchat.com/cgi-sys/suspendedpage.cgi

 

please help

[docrun 3]

Not disappear,my prestashop version is 1.5.4.1

It's a Bug?

[Dolke 65]

Hi guys.

 

If you OfferChat is not working on PS 1.5.4.1 is due to some API changes OfferChat done recently. 
It shouldn't be Prestashop related issue.

 

I suggest to original developer to check his code and update the module.

 

While we wait you can just add OfferChat script manually into your thems header.tpl file.

 

And to add, it would be perfect to integrate dashboard for agents into a Prestashop back office if that is possible. Instead of using some desktop application or offerchat dashboard we would be able to assist visitors from the Prestashop back office, so everything in once place.

 

Regards

Edited September 17, 2013 by Dolke

[autodecal 0]

I can't find where you download the offer chat module when I click on the link at the beginning of this thread it says it doesn't exist

[Dolke 65]

Here is the module:

http://www.2shared.com/file/K4ZMLGMi/med_offerchat.html

[autodecal 0]

Thanks very much Dolke for that, I've installed the module but it doesn't seem to be showing on my website for some reason.

[Dolke 65]

I know what the issue is. 

 

Module I just gave you is using old OfferChat API. OfferChat updated their API around 2 weeks ago but module is not yet updated.

You will need to pass around module and insert code snippet into a header.tpl of your theme.

Once you do this your chat should become visible. 

Also if you prefer using some desktop application for your agents you can integrate OfferChat to a free app called Pidgin.

Here is the tutorial:http://support.offerchat.com/im-integrations/integrating-offerchat-live-chat-with-pidgin/

 

Btw, if you are stuck at any point, you can just contact their live support on their website. They are really eager to help.

 

Cheers

[Bapuks 2]

I know what the issue is. 

 

Module I just gave you is using old OfferChat API. OfferChat updated their API around 2 weeks ago but module is not yet updated.

You will need to pass around module and insert code snippet into a header.tpl of your theme.

 

Once you do this your chat should become visible. 

Also if you prefer using some desktop application for your agents you can integrate OfferChat to a free app called Pidgin.

Here is the tutorial:http://support.offerchat.com/im-integrations/integrating-offerchat-live-chat-with-pidgin/

 

Btw, if you are stuck at any point, you can just contact their live support on their website. They are really eager to help.

 

Cheers

What do you mean by pass around module ?

i shouldn't install the module ?

because i have the same issue

the chat box don't appear at all

i have put the snippet at header.tpl before the </head>

but it still don't  work

Please help me

thank you for your help

NB :  I am using Ps 1.4.3

Edited September 19, 2013 by Bapuks

[Dolke 65]

Yes, that's correct. You don't need to install module. Just copy/paste code snippet inside </body> tag and you should be fine.

Well if you are using 1.4 PS then you might need to use older version but for that you will have to address to offerchat support.

Just go on their website and you have live support there so you can address them.

 

Regards

Edited September 19, 2013 by Dolke

[Bapuks 2]

ok very nice info , i have been working on this offerchat about 8 hours with no luck

thanks a lot Dolke

[Dolke 65]

Not a problem. Glad to be able to help. 

[Bapuks 2]

Still can not show the chat box,

Anyone have the snippet for prestashop 1.4.3 ?

@Dolke :  do i put the snippet on the right place ?

Theme>Prestashop>header.tpl

and here is the screen shoot

and please let me know is my header.tpl complete or not, because i can not see any more script under the

"{/if}" 

 

please help me

Regards

Tangomotor.com

[thewidezone 0]

Is this a  free live chat or  free for 60 days only?  

[Samar Rizvi 12]

Now offerchat is not free.

[Dolke 65]

Offer chat is free. You pay only if you need more then 1 agent and some extra features.

@Bapuks

I think you are doing everything correctly. Problem is in the version of Prestashop and new API that offerchat just made.
You should submit support tickets at their website.

[Dolke 65]

I suggest mods to delete this last post as it contains malware links.

 

Thank you.
 

[Bapuks 2]

Offer chat is free. You pay only if you need more then 1 agent and some extra features.

 

@Bapuks

 

I think you are doing everything correctly. Problem is in the version of Prestashop and new API that offerchat just made.

You should submit support tickets at their website.

ok i will submit the support ticket

glad to hear that i am doing the right thing

Best regards

Bapuks

www.tangomotor.com

[Bapuks 2]

Finally i can install the offerchat easly,

Thank you Dolke for  encouraging me to install this module

 

I think i found the easiest way to install it

just use this HTML Everywhere module for free here 

http://www.prestashop.com/forums/topic/189039-module-html-box-for-free/?do=findComment&comment=934232

 

and then get the html snippet from offerchart 

PAste it on that module

Violaaaa

Your char box suddenly apear on your web

 

Hope this help other that have the same problem with me

 

Best Regards

Tangomotor.com

[Dolke 65]

I'm glad to hear that friend.

That is quite elegant solution. Vekia is making good modules thats for sure

[goodboy88 2]

Can anyone update the module as it doesn't work anymore after new changes on offerchat?

[Mediacom87 782]

Hi,

 

update to version 2.0 to integrate the new Offerchat code.