jeckyl 496 Report post Posted April 19, 2013 Hi,this is a new module to integrate quickly the Free Livechat script on your shop from OfferChat.OfferChat it's a free Livechat service, don't forget to subscribe before donwload our Free Prestashop / OfferChat module 12 mateidura, MarioCM, ianaraian and 9 others reacted to this Share this post Link to post Share on other sites
jeckyl 496 Report post Posted April 25, 2013 Live2Support also offers 15 days fully featured live chat module for websites. Nice spam 4 moy2010, NikaMichelle, hakeryk2 and 1 other reacted to this Share this post Link to post Share on other sites
kalai20078 0 Report post Posted April 27, 2013 Hi, this is a new module to integrate quickly the Free Livechat script on your shop from OfferChat. OfferChat it's a free Livechat service, don't forget to subscribe before donwload our Free Prestashop / OfferChat module Hi is this module is compatible with 1.5.4 or 1.5.4.1 i installed and configures the module but nothing is displayed in the site. also the free chat dashboard shows that the site is not verified yet... Share this post Link to post Share on other sites
jeckyl 496 Report post Posted April 27, 2013 Hi is this module is compatible with 1.5.4 or 1.5.4.1 i installed and configures the module but nothing is displayed in the site. also the free chat dashboard shows that the site is not verified yet... Hi, i'm just testing it and work perfectly. I think you made a mystake during configuration or definition of your domain name on offerchat. 1 lorenz0 reacted to this Share this post Link to post Share on other sites
kalai20078 0 Report post Posted April 28, 2013 Hi, i'm just testing it and work perfectly. I think you made a mystake during configuration or definition of your domain name on offerchat. Sorry my mistake Is working fine and thanks for sharing a good module.... Share this post Link to post Share on other sites
moalz04 0 Report post Posted May 6, 2013 Hi.. In which file I have to paste the html code of offerchat? Share this post Link to post Share on other sites
tasoschr 10 Report post Posted May 16, 2013 (edited) Thank you very much jeckyl !! Installed it and use it already on www.beadway.eu You may also consider the live chat from www.craftysyntax.com absolutely free and installed on your server. Edited May 18, 2013 by tasoschr Share this post Link to post Share on other sites
Evona 8 Report post Posted May 18, 2013 Hi. Not work on 1.4.10 But idea super Share this post Link to post Share on other sites
tasoschr 10 Report post Posted May 18, 2013 Hi. Not work on 1.4.10 But idea super Hi Evona, If you need to instal a live chat on your website you may also try this. www.craftysyntax.com I am trying a lot of live chats. You may check it out on my website above. Let me know what you think Tasos 1 gergos reacted to this Share this post Link to post Share on other sites
Evona 8 Report post Posted May 19, 2013 Hey! i update my presta to 1.5.4 but still i dont have a module in shop. i cannot also hook to footer or another place Share this post Link to post Share on other sites
tasoschr 10 Report post Posted May 20, 2013 Hey! i update my presta to 1.5.4 but still i dont have a module in shop. i cannot also hook to footer or another place Hi, Install the module of offerchat and the hook will be placed automatically. Share this post Link to post Share on other sites
r.zondervan2603 1 Report post Posted May 20, 2013 Hello, I will insert the code script but in wich file i have to do that greetings Richard Share this post Link to post Share on other sites
luber_panda 0 Report post Posted May 23, 2013 hi @Jeckyl, if i install the widget to my html/php page, there's no problem, but when i install to my prestashop web... the chat always minimize view. pls visit to : http://market.e-langsung.com Share this post Link to post Share on other sites
sanl 3 Report post Posted May 23, 2013 Nice module, but why my live chat is also always minimized? If I click to open it minimized... Chek - www.sportassveikata.lt , what I did wrong?? Share this post Link to post Share on other sites
tasoschr 10 Report post Posted May 24, 2013 Hello, I will insert the code script but in wich file i have to do that greetings Richard Hi Richard You may put it in the footer.tpl. regards Tasos Share this post Link to post Share on other sites
tasoschr 10 Report post Posted May 24, 2013 Nice module, but why my live chat is also always minimized? If I click to open it minimized... Chek - www.sportassveikata.lt , what I did wrong?? Hi, This is the way it should be...minimised. In this way it does not interfere with the rest of the page. Regards tasos Share this post Link to post Share on other sites
jimmyc 24 Report post Posted May 28, 2013 Testing this out now. Nice alternative to zopim. We like zopim and this seems a nice alternative. Thanks. So far so good. Share this post Link to post Share on other sites
Shivvajra 1 Report post Posted June 8, 2013 Really cool! Simply good and relatively powerful... Thanks for making it free; and hope will continue. ;-) Share this post Link to post Share on other sites
alf.navegas 0 Report post Posted June 14, 2013 Hi everybody. i think I have done everything but i'm not getting this thing working? Any clues? Thanks Share this post Link to post Share on other sites
dimaldim 0 Report post Posted June 15, 2013 I'm testing it now on my www.gewonder.com page, will see what happens Share this post Link to post Share on other sites
Optimus_Sam 22 Report post Posted June 24, 2013 Works great on my www.verwarmingsshop.be! Easy install and ease of use aswell! Share this post Link to post Share on other sites
kingsinnersoul 15 Report post Posted July 2, 2013 (edited) First of all I must say THANKS. OfferChat looks and feels smooths. Your module works great on 1.5.4.1! I wanted to ask, if a user is logged in to their account in the prestashop store (my store) and then intiate the chat, is it possible to show their email aaddress in the OfferChat webclient chat instead of visitor-1234567? Also, is it even possible to have this module in multilanguage? Thanks Edited July 2, 2013 by kingsinnersoul Share this post Link to post Share on other sites
kingsinnersoul 15 Report post Posted July 6, 2013 Hey, I am encountering an issue where if I am setting the status to "Away" or "Offline" the chat module will sho wup, but when I am online it wont. Any ideas? Thanks Share this post Link to post Share on other sites
AsaVita 0 Report post Posted July 8, 2013 Hi, I think i have done everything to install it and it really showed twice, but when I refresh the page it disappears. I think I haven't pasted the code into this html file, because I don't know of which file exactly you are talking about. Thanks! Share this post Link to post Share on other sites
MarioCM 14 Report post Posted July 12, 2013 (edited) Works fine!!! Thanks!!! Edited July 13, 2013 by Gamusino Share this post Link to post Share on other sites
hootersam 7 Report post Posted August 1, 2013 I guess it is not compatible with prestashop 1.4.10 ? I cannot see it in modules page at all. First module i cant get to work so i guess its for 1.5+ only? It looks so great! Share this post Link to post Share on other sites
ohgnow 1 Report post Posted August 2, 2013 i must say thanks, this is a good module Share this post Link to post Share on other sites
weckie 1 Report post Posted August 5, 2013 Just installed it on our shop. The mod works great sofar. Wennie from offerchat was very helpfull.... Installation took only 10 minutes. Figuring it out was a piece of cake. Only thing i noticed.... after a short while the message in the bottom turns to offline... while we are constantly online.... This is a disadvantage, since i think, when you offer livechat, it should only be visible when your really there for your customers. If your not available, why show to your customers that you are not available. Customers (like me) will think... they offer live chat, but are not available. When i visit a webshop that offers live chat, but not avaiable and leave message, i will not buy there. What is the use of showing that you have live chat, when your not actually are online?? Share this post Link to post Share on other sites
FelipeGallo 11 Report post Posted August 22, 2013 In Offerchat site my status show connecting...and never turn to online.. Share this post Link to post Share on other sites
ohgnow 1 Report post Posted August 29, 2013 its not working today... it appeared to be suspended ?? https://www.offerchat.com/cgi-sys/suspendedpage.cgi please help Share this post Link to post Share on other sites
docrun 3 Report post Posted August 30, 2013 Not disappear,my prestashop version is 1.5.4.1 It's a Bug? Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 17, 2013 (edited) Hi guys. If you OfferChat is not working on PS 1.5.4.1 is due to some API changes OfferChat done recently. It shouldn't be Prestashop related issue. I suggest to original developer to check his code and update the module. While we wait you can just add OfferChat script manually into your thems header.tpl file. And to add, it would be perfect to integrate dashboard for agents into a Prestashop back office if that is possible. Instead of using some desktop application or offerchat dashboard we would be able to assist visitors from the Prestashop back office, so everything in once place. Regards Edited September 17, 2013 by Dolke Share this post Link to post Share on other sites
autodecal 0 Report post Posted September 17, 2013 I can't find where you download the offer chat module when I click on the link at the beginning of this thread it says it doesn't exist Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 18, 2013 Here is the module:http://www.2shared.com/file/K4ZMLGMi/med_offerchat.html Share this post Link to post Share on other sites
autodecal 0 Report post Posted September 18, 2013 Thanks very much Dolke for that, I've installed the module but it doesn't seem to be showing on my website for some reason. Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 18, 2013 I know what the issue is. Module I just gave you is using old OfferChat API. OfferChat updated their API around 2 weeks ago but module is not yet updated. You will need to pass around module and insert code snippet into a header.tpl of your theme.Once you do this your chat should become visible. Also if you prefer using some desktop application for your agents you can integrate OfferChat to a free app called Pidgin. Here is the tutorial:http://support.offerchat.com/im-integrations/integrating-offerchat-live-chat-with-pidgin/ Btw, if you are stuck at any point, you can just contact their live support on their website. They are really eager to help. Cheers Share this post Link to post Share on other sites
Bapuks 2 Report post Posted September 19, 2013 (edited) I know what the issue is. Module I just gave you is using old OfferChat API. OfferChat updated their API around 2 weeks ago but module is not yet updated. You will need to pass around module and insert code snippet into a header.tpl of your theme. Once you do this your chat should become visible. Also if you prefer using some desktop application for your agents you can integrate OfferChat to a free app called Pidgin. Here is the tutorial:http://support.offerchat.com/im-integrations/integrating-offerchat-live-chat-with-pidgin/ Btw, if you are stuck at any point, you can just contact their live support on their website. They are really eager to help. Cheers What do you mean by pass around module ? i shouldn't install the module ? because i have the same issue the chat box don't appear at all i have put the snippet at header.tpl before the </head> but it still don't work Please help me thank you for your help NB : I am using Ps 1.4.3 Edited September 19, 2013 by Bapuks Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 19, 2013 (edited) Yes, that's correct. You don't need to install module. Just copy/paste code snippet inside </body> tag and you should be fine.Well if you are using 1.4 PS then you might need to use older version but for that you will have to address to offerchat support.Just go on their website and you have live support there so you can address them. Regards Edited September 19, 2013 by Dolke 1 Bapuks reacted to this Share this post Link to post Share on other sites
Bapuks 2 Report post Posted September 19, 2013 ok very nice info , i have been working on this offerchat about 8 hours with no luck thanks a lot Dolke Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 19, 2013 Not a problem. Glad to be able to help. Share this post Link to post Share on other sites
Bapuks 2 Report post Posted September 22, 2013 Still can not show the chat box, Anyone have the snippet for prestashop 1.4.3 ? @Dolke : do i put the snippet on the right place ? Theme>Prestashop>header.tpl and here is the screen shoot and please let me know is my header.tpl complete or not, because i can not see any more script under the "{/if}" please help me Regards Tangomotor.com Share this post Link to post Share on other sites
thewidezone 0 Report post Posted September 22, 2013 Is this a free live chat or free for 60 days only? Share this post Link to post Share on other sites
Samar Rizvi 12 Report post Posted September 22, 2013 Now offerchat is not free. Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 22, 2013 Offer chat is free. You pay only if you need more then 1 agent and some extra features.@BapuksI think you are doing everything correctly. Problem is in the version of Prestashop and new API that offerchat just made.You should submit support tickets at their website. 1 Bapuks reacted to this Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 23, 2013 I suggest mods to delete this last post as it contains malware links. Thank you. Share this post Link to post Share on other sites
Bapuks 2 Report post Posted September 23, 2013 Offer chat is free. You pay only if you need more then 1 agent and some extra features. @Bapuks I think you are doing everything correctly. Problem is in the version of Prestashop and new API that offerchat just made. You should submit support tickets at their website. ok i will submit the support ticket glad to hear that i am doing the right thing Best regards Bapuks www.tangomotor.com Share this post Link to post Share on other sites
Bapuks 2 Report post Posted September 24, 2013 Finally i can install the offerchat easly, Thank you Dolke for encouraging me to install this module I think i found the easiest way to install it just use this HTML Everywhere module for free here http://www.prestashop.com/forums/topic/189039-module-html-box-for-free/?do=findComment&comment=934232 and then get the html snippet from offerchart PAste it on that module Violaaaa Your char box suddenly apear on your web Hope this help other that have the same problem with me Best Regards Tangomotor.com 2 sagaryadav and Isa B. reacted to this Share this post Link to post Share on other sites
Dolke 65 Report post Posted September 24, 2013 I'm glad to hear that friend.That is quite elegant solution. Vekia is making good modules thats for sure Share this post Link to post Share on other sites
goodboy88 2 Report post Posted September 27, 2013 Can anyone update the module as it doesn't work anymore after new changes on offerchat? Share this post Link to post Share on other sites
Mediacom87 779 Report post Posted October 3, 2013 Hi, update to version 2.0 to integrate the new Offerchat code. 1 Dolke reacted to this Share this post Link to post Share on other sites
