dwilden Posted April 7, 2013 Share Posted April 7, 2013 Hi, On Prestashop 1.5.3, stats visits work well, but I have updated to PS 1.5.4 and the stats dont work well. The number of visitors has increased to more doubled. On Google analytics I see a 400 visits at day, and the PS show 1100 visits Any idea ? Rgs Link to comment Share on other sites More sharing options...
NemoPS Posted April 8, 2013 Share Posted April 8, 2013 (edited) Maybe it now checks the visits, while it was only checking UNIQUE visits before? Or you mean overall visits? Oh, and are you using multistore? Edited April 8, 2013 by Nemo1 (see edit history) Link to comment Share on other sites More sharing options...
XJR100 Posted July 16, 2013 Share Posted July 16, 2013 ... but I have updated to PS 1.5.4 and the stats dont work well. The number of visitors has increased to more doubled. On Google analytics I see a 400 visits at day, and the PS show 1100 visits Same problem after update to 1.5.4 Seems that "Direct link" is not filtered from robot's visits. Any ideas? Link to comment Share on other sites More sharing options...
bruce-rez Posted July 22, 2013 Share Posted July 22, 2013 I have the same problem. Prestashop 1.5.4.1 Bo > Stats >Stats Dashboard shows 186 visits for one day and Google Analytics show 5 visits for the same day. See screen shots. Thanks Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 22, 2013 Share Posted July 22, 2013 I have the same problem. Prestashop 1.5.4.1 Bo > Stats >Stats Dashboard shows 186 visits for one day and Google Analytics show 5 visits for the same day. See screen shots. Thanks Interesting, in Google Analytics, are the corresponding page views consistent with 5 visits or 186? Same problem after update to 1.5.4 Seems that "Direct link" is not filtered from robot's visits. Any ideas? Hi XJR100, do you have additional information regarding the filtration of "Direct link"? Thank you! Link to comment Share on other sites More sharing options...
bruce-rez Posted July 22, 2013 Share Posted July 22, 2013 Benjamin, Interesting, in Google Analytics, are the corresponding page views consistent with 5 visits or 186? At the time of writing this reply only 7 visites.See screen shot. Link to comment Share on other sites More sharing options...
cocothecat Posted July 23, 2013 Share Posted July 23, 2013 To be honest if your serious about the store, I would not trust any stats prestashop back office gives you. Your better off working with analytics if you can't afford a more higher end option, at least that way you can filter out your IP, Developer / Design and any staff so you get a more true reflection on stats. Not to mention you can run more detailed reports on what's going on with your site, landing pages and so forth if you link it up with web master tools. Link to comment Share on other sites More sharing options...
bruce-rez Posted July 23, 2013 Share Posted July 23, 2013 cocothecat, To be honest if your serious about the store, I would not trust any stats prestashop back office gives you. Agree with you and indeed I am serious about my store. Your better off working with analytics if you can't afford a more higher end option, at least that way you can filter out your IP, Developer / Design and any staff so you get a more true reflection on stats. Not to mention you can run more detailed reports on what's going on with your site, landing pages and so forth if you link it up with web master tools. I use Google Analytics and that's why I noticed the unmatching stats numbers in Prestashop with the numbers in Analytics. I agree with you regarding the reliability of stats in Prestashop but I am concerned more about the 'Pages not found' in Stats and I can see them in Analytics. I don't not why Analytics shows me these pages eventhough my website is working fine and I tested several times by placing orders without problem. I have a post about this and It would be helpful if you can give your opinion. Here is the link: http://www.prestasho...21#entry1309321 Thanks. Link to comment Share on other sites More sharing options...
cocothecat Posted July 23, 2013 Share Posted July 23, 2013 Sent you a PM Link to comment Share on other sites More sharing options...
bruce-rez Posted July 23, 2013 Share Posted July 23, 2013 I got it. Thanks. Link to comment Share on other sites More sharing options...
madhu.iyengar Posted October 18, 2013 Share Posted October 18, 2013 Hi Folks Any resolution on this? We have the same problem and we use presta stats so everyone looking at it are going crazy. M Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 18, 2013 Share Posted October 18, 2013 Hi Folks Any resolution on this? We have the same problem and we use presta stats so everyone looking at it are going crazy. M The PrestaShop stats module is good. However, I would always use with google analytics. Sometimes, the way we track can be different than the way Google does. No one tracking tool should be used, a combination of different tracking methods will give you the best picture of your stores statistics. Link to comment Share on other sites More sharing options...
XJR100 Posted January 7, 2015 Share Posted January 7, 2015 I have same problem - too many visits from Direct link. Google analytics shows xxx visits, while prestashop shows xxxx visits, and 90% are from Direct link. How stats module count different visitors? I've studied www logs and noticed, that some customers while browsing site had several time changes of IPs (that can happen in some providers with mobile connections). Could it be, that customer with dynamically changing IP every time logged - first time when he visit site from some source and each other time when he gets new IP as "direct"? Same happens with some bots - they also change IP several time while accessing pages. Link to comment Share on other sites More sharing options...
kirubanidhi Posted May 16, 2017 Share Posted May 16, 2017 (edited) Enabled multistore configuration . When i clicked on Visits and Visitors, Visitors origin module is not found errors are occured. Please any one tel me proper solution. Edited May 16, 2017 by kirubanidhi (see edit history) Link to comment Share on other sites More sharing options...
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