miszapatos Posted April 5, 2013 Share Posted April 5, 2013 An error occured during installation... WHAT ERROR????? I'm trying to install Prestashop 1.5 but stopped at the point of creation of tables the database. Specifically in 13% of the installation. Sometimes installing a number of tables, sometimes another, then not for a specific table. Are there any requirements over PHP, apart from those who are checked at the beginning of the installation, which may not meet my hosting? For example PHP timeout, maximum number of files running, or something like that ... that is the cause of it stops at that point? Is there a log where I can see why it has stopped the installation beyond simple message 'An error occured during installation...'? thanks Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 5, 2013 Share Posted April 5, 2013 hi miszapatos, this is a server side issue. You can contact your hosting provider to ask about this. it may be a timeout error. Check the system requirements as well, http://www.prestashop.com/en/system-requirements 1 Link to comment Share on other sites More sharing options...
miszapatos Posted April 5, 2013 Author Share Posted April 5, 2013 I know what's going to tell me the hosting: You can change the settings you want from the Plesk Panel..., and it's true. But what change? If I meet all requirements, including those who have you sent me in that link. There is no place where it is registered the installation error? Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 5, 2013 Share Posted April 5, 2013 Hi miszapatos, thanks for the reply. Your hosting provider can provide you with the Server error log. You would need to talk to them to find out what specific settings to change in your cPanel in order to install it successfully. 1 Link to comment Share on other sites More sharing options...
fishingnet Posted April 9, 2013 Share Posted April 9, 2013 (edited) Hello Benjamin and Hello miszapatos ! After several unsuccessful attempts to install the new version 1.5.4.0 and having the same errors as described above, I contacted the hosting provider and I asked the opinion on this issue. It was amended a directive from FastCGI module and now everything is ok, the installation went well until the end. Hope i have been helpful. Greetings, Bogdan Edited April 9, 2013 by fishingnet (see edit history) 1 Link to comment Share on other sites More sharing options...
miszapatos Posted April 9, 2013 Author Share Posted April 9, 2013 Thanks fishingnet, But , what directive? Link to comment Share on other sites More sharing options...
fishingnet Posted April 9, 2013 Share Posted April 9, 2013 It's "FcgidIOTimeout" directive which specifies the maximum period of time that awaits a response from the script. Good luck ! Link to comment Share on other sites More sharing options...
happy Posted May 3, 2013 Share Posted May 3, 2013 (edited) prestashop_1.5.4.1 An error occured during installation... ????? Edited May 3, 2013 by happy (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 3, 2013 Share Posted May 3, 2013 Hi Happy, at what point did it fail? Have you checked your server configuration? Link to comment Share on other sites More sharing options...
Viach Posted May 6, 2013 Share Posted May 6, 2013 hi. i got same error when try install Prestashop 1.5. (12% ) solved by restart web_server (apache) Link to comment Share on other sites More sharing options...
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