SeasonalEntertainment Posted April 2, 2013 Share Posted April 2, 2013 Just did an upgrade to version 1.5.3.1. Have found that when answering any of the customer service email, after the response is sent, the email does not get marked as handled anymore. That always happened in 1.4.9 and any other previous version, but isn't happening in 1.5.3.1. We have to go in, after the response and manual mark them as handled. Is that normal? Is there something to change or adjust so that they automatically get marked as handled when a response is sent? Appreciate any help. Greg Link to comment Share on other sites More sharing options...
SeasonalEntertainment Posted April 3, 2013 Author Share Posted April 3, 2013 I really need help here. Isn't that what the forum is for? How else can I get assistance? Hello?!?!?!?! Link to comment Share on other sites More sharing options...
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