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erand

images are not showing

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Hello,

 

I need help with my prestashop site.

 

I had the site hosted in an other host before, but had to move from there because an other sited hosted in the same host got hacked and almost every index.php was edited (+ some .php files added and .htaccess edited)

 

So I decided to reinstall prestashop on an other host. After the new installation I added all the old database, uploaded all the images in the tmp folder.

After this, none of the images open, including the logo.

 

What might be the problem?

 

Thank you in advance.

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your website is now online? if so, can you provide an url?

You installed the same version of prestashop?

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Hello,

 

Yes it is online. www dot okelari dot com

 

Both are v 1.5

 

Thank you for the reply.

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I'm sorry, but what do you mean by "in back office" ?

 

I'm new with presta shop, I may not know some terms used here.

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back office is administration panel /admin/ in your shop :-)

 

so do product photos appear in products tab?

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Unfortunately, I can not access the admin panel right now due to the ISP update. It still shows the old site.

It should update shortly. I was using a proxy while viewing the site homepage

 

What do you think, where can be the problem?

Edited by erand (see edit history)

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if images will appear in BO it is probably htaccess problem or "regenerating thumbnail" issue

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Hello,

Now I have access at the admin panel.

In the admin panel some product have the correct image as should be, but when I click on the preview button, the image is from the dummy content.

 

What to do, to regenerate the thumbnails again?

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Found the problem.

 

Product images are located in folder img/p

The problem is, each product is in a sub-sub folder ex. product 100 is in the folder img/p/1/0/0

An other bad thing is each folder has a index.php which I have to edit and remove javascripts codes.

 

Will be a very boring work....

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i think that something went wrong when you move your shop to new hosting service, maybe try to use old htaccess file?

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