vekia 8,893 Posted March 19, 2013 Zopim Chat Free for prestashop In simple terms, Zopim is a web-based software that allows you to monitor visitors who are on your website and engage them in a chat. This industry is also commonly known as Live Chat or Live Support Software. Here's a wikipedia link with more information. With our free module you can add Zopim widget to your prestashop store im proud to announce that this is the first module to support zopim chat widget that works with PrestaShop 1.7 translations available our module supports all prestashop versions! You can download module from this topic (attached file below) or from official module website. More informations and screenshots / videos are available here: Zopim Chat Free - prestashop module DOWNLOAD: zopimfree.zip detailed guide related to module installation, enjoy! 20 1 Share this post Link to post Share on other sites
fuskoz 0 Posted March 19, 2013 Thank you vary much for the fantastic module. I installed the module and got zopim working. With all the features during the 14-days trial period this extension is amazing. Can someone tell me what are the restrictions after the free full version trial period? Share this post Link to post Share on other sites
Dead2010 5 Posted March 19, 2013 hello, has integration with skype? respects Share this post Link to post Share on other sites
vekia 8,893 Posted March 20, 2013 what you mean by integration with skype in this case? Share this post Link to post Share on other sites
Dead2010 5 Posted March 20, 2013 hello, so we give online support to customers via skype, skype account or msn account. Share this post Link to post Share on other sites
vekia 8,893 Posted March 20, 2013 skype hasn't got any widget to create on website like zopim chat, you can only add "call me" buttons Share this post Link to post Share on other sites
Dead2010 5 Posted March 20, 2013 (edited) but gives no support through Skype, instead of going to the website zopim? was to do as the old msn support. I had a chat msn, but it will crashed some time. Can you adapt this for when we go on skype, on our website, the state appears online, offline, away? see old msn support, see picture. Edited March 20, 2013 by Speed2010 (see edit history) Share this post Link to post Share on other sites
tczaude 7 Posted March 22, 2013 Vekia do You have any problem with zopim once worked once not. I don't know if this problem is with Zoppim serwers or problem with my network and servers Share this post Link to post Share on other sites
vekia 8,893 Posted March 22, 2013 what kind of problem you've got exactly? sometimes i've got many disconnections... sometimes works perfectly Share this post Link to post Share on other sites
tczaude 7 Posted March 22, 2013 First point is web browser Firefox i don't see Opera nice Konuerror nice Chrom don't worked site sklep.termokontrol.com.pl But i speak abaout network becouse i use cloudflare but zoppim have serwers too in cloudflare . Streange Share this post Link to post Share on other sites
jeckyl 497 Posted April 7, 2013 Hi, Nice to see another free zopim module for prestashop 3 years after mine 1 Share this post Link to post Share on other sites
wlongdonstudio 2 Posted April 17, 2013 ok how do i embed this in the <head> Share this post Link to post Share on other sites
wlongdonstudio 2 Posted April 17, 2013 Hey everyone! I know Zopim is cool but I think Offerchat is cooler. I've used it for a long time now and it kinda worked out well for me and my websites. If you want its link, here it is: www.offerchat.com checking it out thxs 1 Share this post Link to post Share on other sites
vekia 8,893 Posted April 17, 2013 thanks for sharing an url to another live chat, i will test it :-) Share this post Link to post Share on other sites
jeckyl 497 Posted April 20, 2013 Hey everyone! I know Zopim is cool but I think Offerchat is cooler. I've used it for a long time now and it kinda worked out well for me and my websites. If you want its link, here it is: www.offerchat.com Hi, and now you can take a free module for OfferChat http://www.prestashop.com/forums/topic/241274-module-free-livechat-offerchat/ 1 Share this post Link to post Share on other sites
AngelSpeedy 11 Posted April 29, 2013 Hope android app comes out soon.. i need to use out of store.. Tks.. Share this post Link to post Share on other sites
vekia 8,893 Posted April 29, 2013 Hey, you can use it out of store. For example - you can set up connection with gtalk, all chats from zopim will be redirected to your gtalk 1 Share this post Link to post Share on other sites
AngelSpeedy 11 Posted May 1, 2013 Ok tks.. I will test.. Share this post Link to post Share on other sites
askinjew 121 Posted May 3, 2013 Zopim Chat Free for prestashop In simple terms, Zopim is a web-based software that allows you to monitor visitors who are on your website and engage them in a chat. This industry is also commonly known as Live Chat or Live Support Software. Here's a wikipedia link with more information. With our free module you can add Zopim widget to your prestashop store translations available our module supports all prestashop versions! You can download module from this topic (attached file below) or from official module website. More informations and screenshots / videos are available here: Zopim Chat Free - prestashop module dosent work with 1.5.4.1 1 Share this post Link to post Share on other sites
vekia 8,893 Posted May 3, 2013 dosent work with 1.5.4.1 works fine with 1.5.4.1, tested second ago can you share more informations, what exactly goes on? some error appears? Share this post Link to post Share on other sites
askinjew 121 Posted May 4, 2013 (edited) works fine with 1.5.4.1, tested second ago can you share more informations, what exactly goes on? some error appears? Your modül instakll ok but when l open my webside it dosent come zopim windows my webside http://askinturizm.com/tr/ Edited May 4, 2013 by askinjew (see edit history) Share this post Link to post Share on other sites
vekia 8,893 Posted May 4, 2013 Your modül instakll ok but when l open my webside it dosent come zopim windows my webside http://askinturizm.com/tr/ have you configured this module? You need to add own widget id in module configuration page. otherwise module won't work. Share this post Link to post Share on other sites
vekia 8,893 Posted May 4, 2013 exactly as i said. I checked your page and you must configure this module. 1 Share this post Link to post Share on other sites
askinjew 121 Posted May 4, 2013 so sorry . Your modül is work it. l was put all code. Thanks a lot.. Share this post Link to post Share on other sites
vekia 8,893 Posted May 4, 2013 so sorry . Your modül is work it. l was put all code. Thanks a lot.. You're welcome :-) Happy chatting on ZOPIM ;-) Share this post Link to post Share on other sites
Fabsh 7 Posted May 8, 2013 Hi, the widget doesnt shows at my page. test.topsportsfood.eu . But i chanced the ID Share this post Link to post Share on other sites
vekia 8,893 Posted May 8, 2013 what is your widged ID ? you created it in zopim page: make sure that you pasted widget id correctly Share this post Link to post Share on other sites
Guilherme Dutra 7 Posted May 16, 2013 Hello, i installed the Zopim but it doesn't show in my webpage! I paster the widget like you said and I tested in the Zopim dashboard, everything looks good but still dosen't work. I am using PS 1.5.3.1 My website is http://www.oykokids.com/oyko_nova/br/ Thanks Share this post Link to post Share on other sites
Guilherme Dutra 7 Posted May 16, 2013 Hello, i installed the Zopim but it doesn't show in my webpage! I paster the widget like you said and I tested in the Zopim dashboard, everything looks good but still dosen't work. I am using PS 1.5.3.1 My website is http://www.oykokids.com/oyko_nova/br/ Thanks It's working now... Share this post Link to post Share on other sites
vekia 8,893 Posted May 16, 2013 hello i tested your website and it works now: do you know where the problem was? Share this post Link to post Share on other sites
Guilherme Dutra 7 Posted May 16, 2013 hello i tested your website and it works now: do you know where the problem was? I was using Chrome and sometimes it's work and some times isn't. I don't know why, but now it's working.. Share this post Link to post Share on other sites
vekia 8,893 Posted May 16, 2013 hey thanks for information im using chrome too, and for me zopim works well. Maybe it is connection problem? Share this post Link to post Share on other sites
Guilherme Dutra 7 Posted May 16, 2013 hey thanks for information im using chrome too, and for me zopim works well. Maybe it is connection problem? Must be. I am in China, and here the internet is a big problem... This chat is very good, thanks. Share this post Link to post Share on other sites
vekia 8,893 Posted May 20, 2013 i checked your website once again, i just want to inform that everything works fine so as you said it's probably your interenet connection Share this post Link to post Share on other sites
tczaude 7 Posted May 20, 2013 Hi i write once time and i watched this topic. Problem is exist when on road you use CDN with code optimization. If you use Cloudflare and setup aggressive module don't working. But the best is this Zopim use Cloud flare to distribute Maby i try write to Cloudfare what They said Sometimes only i side slowdown with module and I don't know whats wrong but i think the servers from zopim have more load. I am annoying But on finish this is the best method to catch client from website Thank's Vekia for this 1 Share this post Link to post Share on other sites
vekia 8,893 Posted May 20, 2013 totally agree with you :-) zopim doesnt work with CDN because their widget code is really really weird, so CDN probably screw up it Share this post Link to post Share on other sites
shaka 1 Posted May 21, 2013 hello, is it possible to get the new beta widget design ? Share this post Link to post Share on other sites
vekia 8,893 Posted May 21, 2013 i will update this module ASAP thanks for information, i didn't know that zopim released new widget :-) Share this post Link to post Share on other sites
ilan316 4 Posted May 28, 2013 Dont understand , where do i need to paste the widget code? Share this post Link to post Share on other sites
vekia 8,893 Posted May 28, 2013 to the field in the module configuration page. click on "configuration" button on module list, right under zopim module description. You will see field for "widget ID" Share this post Link to post Share on other sites
vekia 8,893 Posted May 28, 2013 thanks, if you've got any suggestions related to this module - feel free to write, i want to update this addon and add new features 1 Share this post Link to post Share on other sites
tczaude 7 Posted May 28, 2013 I will tested with cloudflare Share this post Link to post Share on other sites
GoneVintage 12 Posted May 28, 2013 Works Great! Thanks Vekia! It would be nice if you find some time and use the new zopim design - much nicer and elegant. Regards. Share this post Link to post Share on other sites
vekia 8,893 Posted May 28, 2013 i will release new version today evening or tommorow morning (it's ready now!) Share this post Link to post Share on other sites
GoneVintage 12 Posted May 28, 2013 Your customer support on FREE products is way better than what others do on paid ones 1 Share this post Link to post Share on other sites
BriceVanZeg 173 Posted May 28, 2013 Thanks for this free module.! Great work.. And you say, they make a new widget ? (zopim) Share this post Link to post Share on other sites
vekia 8,893 Posted May 28, 2013 yes! the widget is available now (in beta version) and today night / tommorow morning I will release upgrade of the addon to support it Share this post Link to post Share on other sites
the.rampage.rado 56 Posted May 28, 2013 It would be nice if the new beta widget is hosted on different server because currently my site is waiting ~1 second more for it to load... Could it be done asynchronously? Share this post Link to post Share on other sites
tczaude 7 Posted May 28, 2013 on module or on connect with servers Share this post Link to post Share on other sites
vekia 8,893 Posted May 29, 2013 new version available! two new features available: new widget support dashboard in back office Share this post Link to post Share on other sites
Dead2010 5 Posted May 29, 2013 hello vekia Gives online support via skype chat? Share this post Link to post Share on other sites
the.rampage.rado 56 Posted May 29, 2013 on module or on connect with servers It should load asynchronously - it's not vital part of the site and could appear later if there's delay in the loading times. Share this post Link to post Share on other sites
vekia 8,893 Posted May 29, 2013 skype - yes but for now im not (and my colleagues) available. Share this post Link to post Share on other sites
ilan316 4 Posted May 29, 2013 where can i download new version? Share this post Link to post Share on other sites
Dead2010 5 Posted May 29, 2013 hello, wanted to ask if it works with skype? greetings Share this post Link to post Share on other sites
Guilherme Dutra 7 Posted May 29, 2013 new version available! two new features available: new widget support dashboard in back office How can i update? Share this post Link to post Share on other sites
vekia 8,893 Posted May 29, 2013 download latest version and install it in your back office, thats all (don't forget to configure it in back office) Share this post Link to post Share on other sites
ilan316 4 Posted May 29, 2013 where can i download the latest version. link please. Share this post Link to post Share on other sites
vekia 8,893 Posted May 29, 2013 notification for everyone: i uploaded new version to the first post! Share this post Link to post Share on other sites
ilan316 4 Posted May 29, 2013 (edited) the new beta widget, is it possible to translate it to my languge? Edited May 29, 2013 by ilan316 (see edit history) Share this post Link to post Share on other sites
vekia 8,893 Posted May 29, 2013 you can translate widget in zopim configuration page (in dashboard) Share this post Link to post Share on other sites
ilan316 4 Posted May 29, 2013 translation working only with the classic widget, not the new one Share this post Link to post Share on other sites
Dead2010 5 Posted May 29, 2013 (edited) hello, here I leave the translation into Portuguese, translated in prestashop version 1.4.10 hello, not to appear as old support msn? a block? see image pt.php Edited May 29, 2013 by Speed2010 (see edit history) Share this post Link to post Share on other sites
the.rampage.rado 56 Posted May 29, 2013 translation working only with the classic widget, not the new one I think you must switch to beta widget first.... Go to beta.zopim.com and login then switch to beta widget (top right corner)... Share this post Link to post Share on other sites
vekia 8,893 Posted May 29, 2013 i totally agree with the.rampage.rado, language depends on widget configuration in beta.zopim.com Share this post Link to post Share on other sites
vekia 8,893 Posted May 30, 2013 anyone use new zopim widget? Can i test it somewhere? Share this post Link to post Share on other sites
conidig 7 Posted May 31, 2013 it's possible to show it only on Helps page? Share this post Link to post Share on other sites
vekia 8,893 Posted May 31, 2013 yes, but modification is necessary. what you mean by help page? contact us ? Share this post Link to post Share on other sites
conidig 7 Posted May 31, 2013 i want to hide it only on the homepage.. Share this post Link to post Share on other sites
vekia 8,893 Posted May 31, 2013 in the tpl file add condition: {if $page_name != 'index'} CONTENT OF THE TPL FILE HERE {/if} Share this post Link to post Share on other sites
conidig 7 Posted June 2, 2013 and if i want to show it only on contact page? {if $page_name == 'contact'} ? Share this post Link to post Share on other sites
jeckyl 497 Posted June 2, 2013 Hi, if you want to know the $page_name on one page. edit the code and search and id is the page_name Share this post Link to post Share on other sites
conidig 7 Posted June 2, 2013 (edited) body id="contact" it works {if $page_name == 'contact'} Edited June 2, 2013 by conidig (see edit history) Share this post Link to post Share on other sites
jeckyl 497 Posted June 2, 2013 I never said that. your first code with $page_name is perfect. i just said how you can see the right $page_name value in your site directly when you are editing source code of your pages. Share this post Link to post Share on other sites
conidig 7 Posted June 2, 2013 I never said that. your first code with $page_name is perfect. i just said how you can see the right $page_name value in your site directly when you are editing source code of your pages. I'm sorry, I did not understand Share this post Link to post Share on other sites
the.rampage.rado 56 Posted June 2, 2013 OK and is there anybody with working beta chat in their shop? Share this post Link to post Share on other sites
jeckyl 497 Posted June 2, 2013 Hi, don't test it know because it's beta nad we don't have any information about any api for this version. but what you want to know ? if it's a problem with zopim i think you can contact zopim directly. Share this post Link to post Share on other sites
vekia 8,893 Posted June 2, 2013 i've noticed that many sites (based on prestashop) uses new widget, i think that it works well. I don't use it - because i don't like new design. looks ugly Share this post Link to post Share on other sites
closeupman 9 Posted June 3, 2013 (edited) Hi Vekia, I tried to format the bottom for your widget, but screwed up my shop, so I deleted my the formatting from the global.css I'm using the hotinfo which hides the Zop and feedly. Can you give me the code I should put in global.css? I figured it out working live on the site, but when I tried in global.css with the long class name for your widget(meshim_widget_components_ChatButton zopim chat_button), it didn't work. Thanks. Edited June 3, 2013 by closeupman (see edit history) Share this post Link to post Share on other sites
vekia 8,893 Posted June 3, 2013 Hi Vekia, I tried to format the bottom for your widget, but screwed up my shop, so I deleted my the formatting from the global.css I'm using the hotinfo which hides the Zop and feedly. Can you give me the code I should put in global.css? I figured it out working live on the site, but when I tried in global.css with the long class name for your widget(meshim_widget_components_ChatButton zopim chat_button), it didn't work. Thanks. hello what you exactly expect? unfortunately it isn't possible to edit zopim css styles (because styles for zopim load asynchronously from zopim website) the only thing you can do - is to edit the css styles for hotinfo module Share this post Link to post Share on other sites
the.rampage.rado 56 Posted June 8, 2013 (edited) Just tested and I'll also keep the old widget as long as they support it. The new one is TOO freaking big!!! Edited June 10, 2013 by Benjamin Utterback (see edit history) Share this post Link to post Share on other sites
closeupman 9 Posted June 8, 2013 hello what you exactly expect? unfortunately it isn't possible to edit zopim css styles (because styles for zopim load asynchronously from zopim website) the only thing you can do - is to edit the css styles for hotinfo module Maybe the z-index? I already took hotinfo down and replace it with something else, but again the zopim is hidden behind it, at least only partially now, but it can't be clicked. Share this post Link to post Share on other sites
vekia 8,893 Posted July 2, 2013 zopim released official android app: https://play.google.com/store/apps/details?id=com.zopim.android Share this post Link to post Share on other sites
Rush Networks 0 Posted August 6, 2013 (edited) I hope that you can help me, I have entered the Widget ID and get the dashboard function. But the widget don't show on my page: http://ditslips.dk/ ? Edited August 6, 2013 by Rush Networks (see edit history) Share this post Link to post Share on other sites
vekia 8,893 Posted August 6, 2013 this is your widget id (greabbed it from your website) you've got there two question marks, i suppose that you pasted widget code with question mark, that's right? just remove it. will work Share this post Link to post Share on other sites
vekia 8,893 Posted August 7, 2013 ... please let me know if my solution above works for you Share this post Link to post Share on other sites
Arturo Lopez martin 0 Posted August 7, 2013 Hello everyone I've been using the Zopim few months, and it's great, the problem I have now is he following: -I have a website sporting goods, and a few days ago I made the optimization of the website for mobile devices, that is, when someone enters my site (from a mobile) is no longer as in the pc, is seen with other provision. But the problem comes now as to optimize it, and not get the witget, and therefore does not appear in the dashboard. Anyone know how to fix it? I was chatting with Zopim directly from the Philippines, and after half an hour I had to leave. I would appreciate help. A greeting Share this post Link to post Share on other sites
vekia 8,893 Posted August 7, 2013 you want to disable zopim chat on mobile version? that is what you expect? Share this post Link to post Share on other sites
Arturo Lopez martin 0 Posted August 7, 2013 you want to disable zopim chat on mobile version? that is what you expect? not the other, I want my visitors from operating mobile, they leave the witget, which now goes by optimizing the website for mobile. www.zonesport.es this is de web Share this post Link to post Share on other sites
Arturo Lopez martin 0 Posted August 7, 2013 not the other, I want my visitors from operating mobile, they leave the witget, which now goes by optimizing the website for mobile. www.zonesport.es this is de web sorry but I am writing through a translator, and that's why I do not write well. I want to see the chat in mobile, but do not come, because my website optimized to look better through mobile devices, and now it appears the chat. Share this post Link to post Share on other sites
Gipielle 21 Posted August 23, 2013 Hi, it is possible to obtain the language of Zopim equal to that of FO in prestashop? Share this post Link to post Share on other sites
vekia 8,893 Posted August 23, 2013 you can define only one language version of the widget Share this post Link to post Share on other sites
Gipielle 21 Posted August 23, 2013 the module does not detect the language of the website: For example: if the site is in Italian, the module is in English; if the site is in Spanish instead is correct. Zopim also is in Spanish. In some languages it is correct in others not. Share this post Link to post Share on other sites
houzhongqiu 0 Posted September 10, 2013 Hi, Guys, I try to install Zopim to my website, it didn't show on front stage of my website. My website: www.ctopu.com Thanks in advance. Share this post Link to post Share on other sites
vekia 8,893 Posted September 10, 2013 Hi, Guys, I try to install Zopim to my website, it didn't show on front stage of my website. My website: www.ctopu.com Thanks in advance. hello, i checked your website and i don't see your WIDGET ID. this is necessary, otherwise module will not appear. you can define widget id in module configuration page. have you got own widget (have you an account in zopim website?) Share this post Link to post Share on other sites
houzhongqiu 0 Posted September 11, 2013 hello, i checked your website and i don't see your WIDGET ID. this is necessary, otherwise module will not appear. you can define widget id in module configuration page. have you got own widget (have you an account in zopim website?) hello, i checked your website and i don't see your WIDGET ID. this is necessary, otherwise module will not appear. you can define widget id in module configuration page. have you got own widget (have you an account in zopim website?) Hi, Vekia, Thanks for you help. I already creat a new account in Zopim, but I don't what ID should to put in background of prestashop in Modules of Zopim Attach its for you check, could you tell me how can I found the "Zopim Widget ID" Or what fomat of "Zopim Widget ID" Share this post Link to post Share on other sites
