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Prestashop Contact Form "from" Header Should Be The Store's Email Address


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Anyone facing the same issue as described here? : http://forge.prestashop.com/browse/PSCFV-8107

 

Gmail is marking emails from customers who sent us messages via the "Contact Us" page as "This message may not have been sent by: [email protected] Learn more Report phishing". Many emails get sent to Spam Folder because of this.

The "From" email header should be [email protected] because this email was sent from our server.

Is there a temp fix for this so that I can define a fixed "From" email address until you guys fix this issue?

 

I tried changing the $this->setFrom("[email protected]", "Some Name"); but the "Some Name" doesn't seem to work as Prestashop is using swiftmailer

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I think I had similar problem. Is this what You are looking for?

http://www.prestashop.com/forums/topic/193476-how-to-change-address-of-email-notifications/

 

Nope, unfortunately it doesnt. The issue is way more complex than that. It is not something that can be changed via BO, it has to be hard coded because of how Prestashop sends the Contact Us emails.

 

Any store owner using Mailjet will have a critical issue when trying to receive Contact Us email. Store owners will also face annoying Gmail yellow prompt even without using Mailjet because the "From" header "looks forged" in the eyes of Gmail.

 

Still waiting for someone from Prestashop to fix this.

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  • 6 months later...

Hi,

 

I'm on 1.4.3 but have exactly the same problem.

I can't find where I can change the sender's email. 

 

Should be on contactcontroller.php, but what exactly have I to modify ?

(same problem : it's about mailjet)

 

Thanks.

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  • 3 months later...
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