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Wrong Product Size Appears In Size Field

worng product size prestashop

#1

Posted 22 February 2013 - 10:41 AM

babyboombg.com

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Hello,
I have the following problem with Prestashop (Alysum) since I started to use it:
In FO customer select some product size from the drop down menu with sizes (capture) and in the white size filed it shows the selected size but when press BUY button, then different size(bigger) goes in the cart.
I tried this with default theme and the following situation: in FO select product size from the drop-down menu in product page but in the little white field(that indicates the current size selected) another size appears, not the one that I chose.
Always when I try to select size for a second time for the same product, then it shows the correct size, so the problem is only with the first selection of attribute.

What might be the reason for this and how can I fix?
Thank you!

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#2

Posted 23 February 2013 - 02:42 AM

shokinro

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have you tried if the same problem happens at prestaShop default theme?
If the error does not appear at original default theme, then It might be related to the theme you are using.
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#3

Posted 23 February 2013 - 10:41 AM

babyboombg.com

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Hello,
yes I tried but the situation is similar...
Please, help...
Thank you!

#4

Posted 23 February 2013 - 06:45 PM

shokinro

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what is the version of your prestashop?
You can try to have a clean installation with standard default theme to see if the same issue exists.
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#5

Posted 24 February 2013 - 06:58 PM

babyboombg.com

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I use Prestashop 1.5.2. I don`t know if this helps because this problem occured from the very beginning of the installation..

#6

Posted 24 February 2013 - 07:25 PM

shokinro

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I just tied on clean installation of prestashop 1.5.2, with default theme, everything seems working fine,
make sure you have set combination correctly.
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#7

Posted 24 February 2013 - 10:03 PM

babyboombg.com

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Now something different happens- in FO I choose a size of a product (different from the default size) and it shows that this size is out of stock (which is not true)- this is only with the first selection. When I choose the same size for second time- then it shows that this size is available and the correct size goes in the cart.
This is very bad because every time when customer choose his/her size- label PRODUCT SIZE OUT OF STOCK appears- in this way they can`t buy anything because they see that their size is not available!!!
Pleaseee, helpp!

#8

Posted 26 February 2013 - 01:47 PM

babyboombg.com

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http://babyboombg.co...ни-в-черно.html
try with this product and you will see what happens- only the first selection- choose size and put in the cart and you will see.



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