[Solved] Bug: Customer And Seller Don't Receive Emails

[praneth]

Hello everyone,

 

I have read quite a lot of the threads from people having the same problem. I have tried some of the solutions provided but nothing works for me. I am using v. 1.5.3

 

I receive test emails but nothing else.

 

Anyone has an idea?

 

Thank you !!!

Edited February 21, 2013 by praneth (see edit history)

[vekia]

if you have got an access to mailer log you can check it, maybe there you can find where the problem exactly occur. Moreover, you should try turn debuggin on in your store, then try to make an order an check logs

[praneth]

THANK YOU.

 

The problem seems to come from the "subject" of the email. I thought I had tried to correct that in mail.php, but I must have got it wrong.

 

I'll try again

[vekia]

you marked this topis as solved.. may i know what you exactly do with this issue? how you repair it?

 

thanks

[praneth]

Well.. now that i know where the problem comes from, I look for a solution in the rest of the forum?

 

For now I have commented out:

 

 

if (!Validate::isMailSubject($subject))

{

Tools::dieOrLog(Tools::displayError('Error: invalid e-mail subject'), $die);

return false;

}

 

in Mail.php

Edited February 21, 2013 by praneth (see edit history)