stimpy Posted February 20, 2013 Share Posted February 20, 2013 (edited) Hi, I recently moved from a shared server to a VPS. Everything seemed to work fine on the shared server, but when moving to the VPS I couldn't access my website anymore. (error 500) Maybe it's due to the server configuration (Debian 6.0.6). As I'm new to this VPS thing. So how to best setup a server for use with PrestaShop? Which apache modules te enable/disable Which PHP settings Which PHP extentions All help appreciated! Edited February 22, 2013 by stimpy (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 20, 2013 Share Posted February 20, 2013 try this, create a subodmian of one of the url's you own. or use any url that you already have. upload a native prestashop installation, create a db for that installation run the install as this will tell you what if any configurations are missing on your vps 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 20, 2013 Share Posted February 20, 2013 also...a 500 error is generic...turn on error reporting in your ps...as the exact error is needed for any trouble shooting if you don't know how, try this: http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/page__p__1104709#entry1104709 Link to comment Share on other sites More sharing options...
stimpy Posted February 22, 2013 Author Share Posted February 22, 2013 (edited) This was kinda strange... When uploading a native prestashop as you suggested, the installation didn't mention any problems with my configuration. So the installation went smoothly. When uploading my local site to my domain, i got the 500 error. The problem seemed to be the rights of certain folders, which I had to chmod to 777. I think it's strange that the native prestashop installation didn't mention this?! I believe the problem was my server configuration. I changed php support (run as apache module) -> php support (run as FastCGI application) What do you advise on the apache modules and extensions? thans for helping me out! Edited February 22, 2013 by stimpy (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 22, 2013 Share Posted February 22, 2013 755 is better...for folders, 644 for files..(pretty sure) as for additional apache modules, nothing comes to mind, if the shop is working properly and there are no configuration issues, you should be good to go... make sure you have plenty of memory defined 256/512 in your php.ini happy vpsing Link to comment Share on other sites More sharing options...
stimpy Posted February 22, 2013 Author Share Posted February 22, 2013 755 is better...for folders, 644 for files..(pretty sure) You're right! Since I run apache as a FastCGI application my folders are on 755 and the files on 644. happy vpsing I'm happy now :-D Link to comment Share on other sites More sharing options...
bbolawole Posted June 17, 2013 Share Posted June 17, 2013 Hello everyone, I have an issue I really need help with. I recently installed Prestashop 1.5.4.1 on a VPS server (I am only using 1 domain in this VPS) and have gone ahead since to configure the prestashop. But I have been having constant server errors that has refused to be solved by my very limited knowledge. The prestashop site is always encountering crashes in both the front office and back office. (usually with a blank white screen). While the CPANEL and WHM function without error. Usually to recover temporally, I go to php configuration editor in WHM and click on save. The php.ini is rewritten and the prestashop functions fine for a while before I experience another crash sometimes within a minute. All this while I have been configuring the website, it’s not even being used by customers yet. So I have brought the matter here maybe I could find a lasting solution that which I would be very grateful. Please find below details of my present configurations for both my VPS server and Prestashop settings. 1. VPS server configuration Hosting Company: ARVIXE Hosting Plan: VPS Class Pro (80GB Storage, 2GB Dedicated RAM, Dedicated IP, SSL certificate installed, 4 CPU cores) Prestashop doesnt report any configuration potential problems but i usually see lines similar to this : ([Mon Jun 17 07:53:31 2013] [error] [client 41.190.4.154] File does not exist: /home/bolawole/public_html/500.shtml, referer: https://www.cardoctornigeria.com/shop/order?multi-shipping='>https://www.cardoctornigeria.com/shop/order?multi-shipping= ] [notice] EACCELERATOR(32297): PHP crashed on opline 5 of main() at /home/bolawole/public_html/shop/tools/smarty/plugins/shared.mb_str_replace.php:20) in my error log of Cpanel. apart from a lot of other lines. (wish I could attach the whole log) • Current PHP and suEXEC configuration Default PHP Version (.php files) - 5 PHP 5 Handler - fcgi Apache suEXEC - on Apache Ruid2 - off 2. Prestashop Backoffice configuration Advanced Parameters Configuration Information View Configuration information This information must be provided when you report an issue on our bug tracker or forum. Information about your configuration. Server information Server information: Linux #1 SMP Tue Nov 13 10:15:12 EST 2012 x86_64 Server software version: Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_jk/1.2.35 mod_fcgid/2.3.6 PHP version: 5.3.25 Memory limit: 1100M Max execution time: 30 ________________________________________ Database information MySQL version: 5.5.31-cll MySQL engine: InnoDB Tables prefix: ps_ ________________________________________ Store information PrestaShop version: 1.5.4.1 Shop URL: https://www.cardoctornigeria.com/shop/ Current theme in use: default ________________________________________ Mail configuration Mail method: You are using the PHP mail function. ________________________________________ Your information Your web browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.110 Safari/537.36 Check your configuration Required parameters: OK Optional parameters: OK List of changed files Changed/missing files have been detected. Missing files (1) modules/index.php Updated files (8) modules/bankwire/bankwire.jpg modules/bankwire/views/templates/front/payment_execution.tpl modules/bankwire/views/templates/hook/payment.tpl modules/blockcontact/images/block_contact_bg.jpg modules/blockcontact/img/block_contact_bg.jpg modules/carriercompare/template/carriercompare.tpl modules/cashondelivery/cashondelivery.gif modules/cashondelivery/cashondelivery.jpg Advanced Parameters Performance Smarty: Template cache: Recompile templates if the files have been updated Cache: enabled Debug console: Do not open console. CCC (Combine, Compress and Cache): Enabled for all and apache optimization enabled. Ciphering: Use Rijndael with mcrypt lib. Caching: Use cache enabled Caching system – Memcached (127.0.0.1 11211 1) I know that the information available to provide is a lot but I can make any info that you may consider necessary . As at now I realy don’t know what configuration request/complaint to make to the hosting support people. Any help or directions would be most appreciated . Thank you all. Link to comment Share on other sites More sharing options...
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