4play 0 Posted January 30, 2013 Posted January 30, 2013 I cant connect to Addons in Prestashop modules bookmark (in admin panel). So i cant instal modules. When i try login appear information: "PrestaShop cant login to modules, check your permision and internet connection." Login (adres email) and pass are correct. Any idea why I cant conneting to Addons? Share this post Link to post Share on other sites
toninovak66 4 Posted February 26, 2013 Posted February 26, 2013 I'm having the same problem. Except on one site, I input my credentials and it logs me in then shows me the login section again asking if I have an account so I can't search. The other site returns this error: PrestaShop was unable to login to Addons, please check your credentials and your internet connection. Share this post Link to post Share on other sites
hostricity 2 Posted March 15, 2013 Posted March 15, 2013 When I try to login to Addons from the back office, it looks like it logged me in, then the Login Panel displays again asking for a userid and password. I'm not getting any errors. How do I tell if I am logged in or not? For what purpose do I need to login to Addons from the 1.5.3 backoffice? Share this post Link to post Share on other sites
prettiesplease 3 Posted March 19, 2013 Posted March 19, 2013 I'm getting same error message: PrestaShop was unable to login to Addons, please check your credentials and your internet connection. I can log into the prestashop addon site no problem. When I use the exact same login info through the adminpanel it doesn't work. Anyone found a solution yet? Share this post Link to post Share on other sites
bookwriter 0 Posted June 17, 2014 Posted June 17, 2014 Im getting the same error: i changed my password online just to make sure i have the right email address and password. after changing the password, the login still returns error: PrestaShop was unable to login to Addons. Please check your credentials and your internet connection. Share this post Link to post Share on other sites
benjamin utterback 858 Posted June 17, 2014 Posted June 17, 2014 Im getting the same error: i changed my password online just to make sure i have the right email address and password. after changing the password, the login still returns error: PrestaShop was unable to login to Addons. Please check your credentials and your internet connection. Hi, have you cleared cache and changed browsers? Share this post Link to post Share on other sites
Servatius 0 Posted August 11, 2014 Posted August 11, 2014 (edited) Hi, are there any news on this topic? I already cleared caches, changed browsers and verified the account - nothing helped, the error message is still the same! Edited August 12, 2014 by Servatius (see edit history) Share this post Link to post Share on other sites
Pachis 2 Posted September 4, 2014 Posted September 4, 2014 Hi, are there any news on this topic? I already cleared caches, changed browsers and verified the account - nothing helped, the error message is still the same! Hi all Same problem here. I noticed that I can't update modules also. Thinking about a hosting problem or php not active but it seems that it has allow_url_fopen. Any advice? Regards. Share this post Link to post Share on other sites
Orphee 10 Posted November 3, 2014 Posted November 3, 2014 Same thing here, on french version : I can install and update modules, but impossible to log on Prestashop Addons by using my Addons credentials (and yes, I tried on different browser, even fresh installed Firefox or Chrome). Strange… Share this post Link to post Share on other sites
Orphee 10 Posted November 8, 2014 Posted November 8, 2014 It still does’t work… Share this post Link to post Share on other sites
dirkliesenfeld 0 Posted January 5, 2015 Posted January 5, 2015 Also here. Cannot login - after some time I get "Internal Server Error". Any ideas? Share this post Link to post Share on other sites
Pshopmod 0 Posted January 26, 2015 Posted January 26, 2015 Same problem here: "PrestaShop cant login to modules, check your permission and internet connection." I can install and update modules. I can login fine to https://addons.prestashop.com, but I can't login using the admin panel. I've tried using the admin email and a new email, and same problem. I've also tried with different browsers, clear cache, clear cookies and even with all browser addons uninstalled. I'm using Prestashop 1.6.0.11, in spanish. Maybe it's a problem with using Prestashop in another language? Share this post Link to post Share on other sites
Orphee 10 Posted January 27, 2015 Posted January 27, 2015 Nope, it is not a problem with the language: I've installed PS 1.6.0.11 in a virtual machine (VirtualBox) on my LAN, and the connection through the admin panel works perfectly. Same installation, but on a shared server on the real Internet: connection through the admin panel doesn't work anymore. I don't know why… Share this post Link to post Share on other sites
bellini13 1,285 Posted January 27, 2015 Posted January 27, 2015 fopen extension, or allow url connection is most likely disabled by your hosting provider. you should research these PHP settings 1 Share this post Link to post Share on other sites
Orphee 10 Posted January 27, 2015 Posted January 27, 2015 (edited) Here is my PHP settings : PHP Version 5.6.4 Directive Local Value Master Value allow_url_fopen On On And I don't see any line containing "allow url connection" or things like that. Edited January 27, 2015 by Orphee (see edit history) 1 Share this post Link to post Share on other sites
Ecopa 0 Posted February 9, 2015 Posted February 9, 2015 I'm troubled with this issue as well. Any one got it resolved yet? Share this post Link to post Share on other sites
s.aguaviva@illacsar. 0 Posted March 20, 2015 Posted March 20, 2015 Hello, I have exactly the same problem, any ideas? Regards. Share this post Link to post Share on other sites
Orphee 10 Posted March 20, 2015 Posted March 20, 2015 It works now, with 1.6.0.14. I absolutely don't know why, or if it has been fixed, or if something has changed on my hosting service, or whatever. But this is of no use: the modules updating work very well, with or without this connexion. Share this post Link to post Share on other sites
vg31416 0 Posted May 20, 2015 Posted May 20, 2015 Well, I am using 1.6.0.14 and I cannot connect to prestashop addons from the admin tools to update modules... I have check passwords, changed browsers and still get the message that Prestashop could not log me in Addons... Why? please help. Vic Share this post Link to post Share on other sites
Pshopmod 0 Posted July 28, 2015 Posted July 28, 2015 I solved it by enabling allow_url_fopen. I'm not sure if this is a security risk. Share this post Link to post Share on other sites
webnovo 0 Posted October 15, 2015 Posted October 15, 2015 I have same problem. Addons website (credential stored in browser) can login Addons website with another browser can't login Backoffice store can't login I have tried to reset password but not receive the email send by the System Share this post Link to post Share on other sites
topvacuumparts 2 Posted November 14, 2015 Posted November 14, 2015 i Add following command line @ Home/Yourwebsitename/public_html/ allow_url_fopen = On; in 2 files 1 = .user.ini ( this file was already exist) 2 = php.ini ( i create this file ) i did not changes any thing in htaccess file do not touch try it its work for me (Prestashop 1.6.0.9) Share this post Link to post Share on other sites
vaporz 0 Posted March 6, 2016 Posted March 6, 2016 (edited) I'm having the same issues, 1.6.1.4 Prestashop was unable to log in to Addons I've tried the 128mb, different browsers, different computers. Can some one help? Edited March 6, 2016 by vaporz (see edit history) Share this post Link to post Share on other sites
vaporz 0 Posted March 10, 2016 Posted March 10, 2016 Bump Share this post Link to post Share on other sites
Roxter 0 Posted March 29, 2016 Posted March 29, 2016 same problem here Share this post Link to post Share on other sites
vaporz 0 Posted March 29, 2016 Posted March 29, 2016 (edited) Still no resolution?I've checked all my credentials, made new accounts, contacted my host provider and nothing works.With so many having the same issues, I don't think its my particular setting or account info.Everything worked fine before the upgrade, on the same account. Someone may want to look into this issue. Edited March 29, 2016 by vaporz (see edit history) Share this post Link to post Share on other sites
Giampiero 3 Posted April 1, 2016 Posted April 1, 2016 Hi, I've same problem about login to addon from backoffice admin panel. My server is a debian jessie new release. I've other server and all work well, but this last new server don't work. Featured active: allow_url_fopen = On curl, php5-curl installed ssl too. Share this post Link to post Share on other sites
DeoThai 0 Posted April 4, 2016 Posted April 4, 2016 Is that answer #22 working or is another solution for version 1.6.1.4 Share this post Link to post Share on other sites
vaporz 0 Posted April 29, 2016 Posted April 29, 2016 According to my host provider, it has something to do with the htaccess, we have it fixed but not without a fight with the hosting folks. This was their answerThere was an .htaccess file in your ~/public_html directory referencing a php.ini file.This file contained an incompatible or obsolete PHP directive which caused the log-in to fail. I have renamed the php.iniI have multiple installs that this fixed. Seems that some hosts may be sharing the same files is why all my new test installs would still not work. Or they were giving me an answer they thought would make me happy. If you are still having these issues, it is Definitely with your host provider. I have another host provider I made a fresh install on and all addon logins worked great with no problems.Don't let your host provider tell you it is not their fault.But, I could be wrong??Consider my issues fixed on this thread. Share this post Link to post Share on other sites
arutha86 1 Posted June 17, 2016 Posted June 17, 2016 Had the same problem...Changing php version from 5.6 to 5.5 worked for me. After update I will try to change php up again. 1 Share this post Link to post Share on other sites
MaidenLord 0 Posted August 5, 2016 Posted August 5, 2016 Had the same problem...Changing php version from 5.6 to 5.5 worked for me. After update I will try to change php up again. That worked for me too! Share this post Link to post Share on other sites
MaidenLord 0 Posted August 5, 2016 Posted August 5, 2016 (edited) Version 1.6.1.6 I assume? 1.6.0.9 Edited August 5, 2016 by MaidenLord (see edit history) Share this post Link to post Share on other sites
LGBK 2 Posted August 23, 2016 Posted August 23, 2016 SOLVED !! -------------- Hello everyone, I also had this issue with the last version of PrestaShop (1.6.1.6), and I was searching and looking for the solution for weeks. I saw somewhere I needed to updated PHP version. I originally had PHP version 5.4, then I realized my hosting provider has available PHP version 5.5, 5.6 and 7.0 so I chose to update to the newest. The thing is, with PHP v7.0 I still had the same problem, I couldn't connect to Addons from my PrestaShop backoffice and I was beginning to get frustrated and thinking to call my hosting provider; until I found this forum (I don't know why I didn't get here before), and then checked ALL POSTS, every single one. Until.... Until I found arutha86 answer in post #30. So, I updated my PHP 7.0 version to PHP 5.5, tried that out, and IT WORKED AT LAST !!!. I just thought it was important to tell everyone, that the problem is solved. I insist, to all fellows, UPDATE YOUR PHP version to 5.5, and that's all (it updates your PHP.INI file including the "allow_url_fopen = On" directive), you'll able to connect to PrestaShop Addon from your PrestaShop 1.6.1.6 backoffice. Hope it works for you guys. 1 Share this post Link to post Share on other sites
bellini13 1,285 Posted August 24, 2016 Posted August 24, 2016 or you can just keep you same version of PHP and enable either CURL extension, or allow FOPEN to function. Share this post Link to post Share on other sites
Darussalam 1 Posted August 30, 2016 Posted August 30, 2016 Hi all, I have tried everything: CURL is enabled, FOPEN is allowed and I just got my hosting company to downgrade from PHP 5.6 to 5.5.38 but I am still unable to login to Prestashop Addons from within Prestashop. As such none of my modules are being updated. I have changed the addons password and can login from the website fine. Can anyone from Prestashop please contact me to resolve this issue? Thanks http://dar-us-salam.com/phpinfo.php Share this post Link to post Share on other sites
Darussalam 1 Posted September 2, 2016 Posted September 2, 2016 I finally figured out the problem after having Prestashop technicians look at my backend: The problem was that I was using overrides. I was able to update the modules automatically after disabling the overrides (under Advanced Parameters > Performance ). There were 18 modules that needed updating. I reverted back the overrides once it was done. Hi all, I have tried everything: CURL is enabled, FOPEN is allowed and I just got my hosting company to downgrade from PHP 5.6 to 5.5.38 but I am still unable to login to Prestashop Addons from within Prestashop. As such none of my modules are being updated. I have changed the addons password and can login from the website fine. Can anyone from Prestashop please contact me to resolve this issue? Thanks http://dar-us-salam.com/phpinfo.php Share this post Link to post Share on other sites
Ashlogs Sale 0 Posted September 3, 2016 Posted September 3, 2016 SOLVED ----------- Worked: when enabled php_curl module and Disabled allow_url_fopen in php.ini Not worked: enabled php_curl module and enabled allow_url_fopen in php.ini Share this post Link to post Share on other sites
spiralciric 3 Posted September 19, 2016 Posted September 19, 2016 #37 worked for me. Thanks! Share this post Link to post Share on other sites
vijayrami 1 Posted March 17, 2017 Posted March 17, 2017 Hello, I solved by making following changes. in js/admin.js find function bindAddonsButtons() { // Method to log on PrestaShop Addons WebServices $('#addons_login_button').click(function() In that i just replace the code for AJAX success. There is something wrong in that. Below is the change which i applied: success : function(data){ var datastring = (data.trim()); if (datastring == "OK") { $('#addons_loading').html(''); $('#addons_login_div').fadeOut(); window.location.href = currentIndex + '&token=' + token + '&conf=32'; } else { $('#addons_loading').html('<br><div class="alert alert-danger">'+errorLogin+'</div>'); } } Hope its work. Share this post Link to post Share on other sites
ynocquet 7 Posted April 1, 2017 Posted April 1, 2017 (edited) After several hours, I have finally found the issue and solved it for 1.6.x.x versions. (You must be sure that curl and allow_url_fopen are activated) In /classes/tools.php, the function file_get_contents never uses curl because one of the conditions is wrong. In the function file_get_contents, you must replace the following line : if (in_array(ini_get('allow_url_fopen'), array('On', 'on', '1')) || !preg_match('/^https?:\/\//', $url)) { by this line : if (!preg_match('/^https?:\/\//', $url)) { You should now be able to connect to prestashop addons. Edited April 2, 2017 by ynocquet (see edit history) 1 Share this post Link to post Share on other sites
nbexiga 1 Posted May 3, 2017 Posted May 3, 2017 Hi i am facing the same issue almost. I am running Presta 1.7.1.1 and with the php version in the atached .jpg. It's a bit strange, because i can connect to addons marketplace in the Modules & Services , but when select the Employees and try to login there to the ADDONS it keeps the wheel spinning and give no error . I have other Prestashop for testing that is on 1.6.1.13 version and both logins to addons marketplace works good. the domains for each version are on the subtree of the public_html , so i think that is not a Cpanel issue or anything related with the htaccess or Curl Kindly see the prinscreens , your help is really appreciated. Many thanks Nuno Share this post Link to post Share on other sites
woksen 0 Posted June 6, 2017 Posted June 6, 2017 Had the same problem...Changing php version from 5.6 to 5.5 worked for me. After update I will try to change php up again. How to change the php version Share this post Link to post Share on other sites
restorhome 2 Posted June 12, 2017 Posted June 12, 2017 I'm facing this issue on 1.7.1.2 and I have both curl and url fopen in On status. Using php 5.5 Can't login to addons marketplace in my backoffice. I changed the login password twice and still, no way to get this sorted. 1 Share this post Link to post Share on other sites
lafeuilleZER 0 Posted August 3, 2017 Posted August 3, 2017 (edited) Same issue here with a 1.7.1 install.(Was working in local but not on remote) had fopen and curl enabledResolved by upgrading to 1.7.2 and changing some server configuration file(The server is hosted @OVH and i had to change a line in the .ovhconfig file: container.image=legacyto container.image=stable ) Hope it helps someone ! Edited August 3, 2017 by lafeuilleZER (see edit history) Share this post Link to post Share on other sites
13thjoker 1 Posted October 11, 2017 Posted October 11, 2017 (edited) Also having same issue. Update: None of the fixes worked! Edited October 11, 2017 by 13thjoker (see edit history) Share this post Link to post Share on other sites
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