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contact form with file upload

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First, what does 'big files' mean? How big?


Second, most likely this isn't a PS issue as much as it is a settings and/or server issue.


Please check in the BO > Administration > Preferences in section 'Upload quota'. You might need to adjust these settings.


If that doesn't work it is probably a server limitation. Contact your hosting provided for details.


Marty Shue

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a file of 15 megabytes.

both the settings in prestashop, and php.ini has been elevated to 200 mbytes, and the timeout are of 1 hour

the problem is that the error message is so generic i don't understand the reason of the problem

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