theredladybug Posted December 27, 2012 Share Posted December 27, 2012 Im trying to install the: http://www.presto-changeo.com/en/prestashop-free-modules/45-facebook-like-button.html Facebook Like module. Presto-Changeo offers a video on how to upload both ways, through your back office and through your FTP server. I have completed BOTH these ways. I never get an error message (it always tells me "Module downloaded successfully" but yet when I look in my backoffice under modules, it still does not come up. This happened to me on another module I was trying to upload as well. Any ideas on what could be wrong? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 27, 2012 Share Posted December 27, 2012 just write presto-changeo...they are very good about responding.... 1 Link to comment Share on other sites More sharing options...
tdr170 Posted December 27, 2012 Share Posted December 27, 2012 This module creates a new tab under modules Social Networks are you not seeing that tab. Link to comment Share on other sites More sharing options...
theredladybug Posted December 28, 2012 Author Share Posted December 28, 2012 I'm about to contact Presto but No tdr170, nothing comes up but I do always get the successfully installed message. I have searched everywhere to see if others have this problem but it seems for everyone else the process is extremely simple and works fine. Link to comment Share on other sites More sharing options...
tdr170 Posted December 28, 2012 Share Posted December 28, 2012 Yes that seems to be the case I installed without any issues, are you using a custom theme or the default. Link to comment Share on other sites More sharing options...
theredladybug Posted December 28, 2012 Author Share Posted December 28, 2012 I have yet to heard from Presto-- TDR170-- i'm using a custom theme, does this matter? Link to comment Share on other sites More sharing options...
tdr170 Posted December 28, 2012 Share Posted December 28, 2012 Possibly try uploading the module with FTP to the ..themes/yourtheme/modules folder. Link to comment Share on other sites More sharing options...
theredladybug Posted December 29, 2012 Author Share Posted December 29, 2012 So it turns out as I was looking more closely into my folders, it seems the guy who put together my website did not create a new theme. He just changed around codes from prestashops original theme. I tried uploading via FTP the facebook add-on in several diff. locations that seemed possible, still nothing worked. Could a code be messed up? I changed permissions and this did not work either. Link to comment Share on other sites More sharing options...
tdr170 Posted December 29, 2012 Share Posted December 29, 2012 Have you tried to install any other modules and is this the only one you have had trouble with. Link to comment Share on other sites More sharing options...
theredladybug Posted December 29, 2012 Author Share Posted December 29, 2012 Ive tried uploading only 1 other module and that one did the same thing. (i'd try more, but I dont need anything else) I'm going out of my mind trying to figure what it could be. I've looked within so many codes, nothing seems to be out of place. Link to comment Share on other sites More sharing options...
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