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[Solved] account deleted?


hli
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I tried creating an account with my primary email address, but I would never receive the activation email.

 

Then I tried creating it with a yahoo account. I received the activation email and activated the account. I then purchased three add-ons. Then I needed to log back into my Prestashop.com account the next day to get the info for the add-ons to install them and my account didn't work. I tried resetting the password, but it said my email address didn't exist in the system. So now I'm out over $500 and delayed on my projects. Can someone help recover my account?

 

Note: this new account that I created has the exact same username and email address as my old account, so it looks like the old account was definitely deleted. Help!

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