stratolizer Posted October 20, 2012 Share Posted October 20, 2012 Hi all, Just want to share how to fix the problem with cart "Cart always empty" when check out or refresh page. Try this one, remove "www" from your site name. in your back office go to: (preferences --> SEO & URLs --> set shop url --> then remove "www" from your site name) if you used "url rewriting" please deactive it first, then clear your cache, now try to make check out in your own shop. its 100% always work for me..!! But honesty, i would prefer if my site using prefix "www" --> "www.stratolizer.com" than stratolizer.com please let me know, if you have any experience solve this prefix problem. Cheers.. 6 Link to comment Share on other sites More sharing options...
vynx Posted October 20, 2012 Share Posted October 20, 2012 another option is redirect domain.com to www.domain.com in the .htaccess Link to comment Share on other sites More sharing options...
anandmail9 Posted November 9, 2012 Share Posted November 9, 2012 100% worked.......thank u bro Link to comment Share on other sites More sharing options...
waynemiller Posted November 15, 2012 Share Posted November 15, 2012 I had this issue and my .htaccess was already set up to redirect. I tried updating the url as above and it worked however my site url was minus the www. so I changed it back again and it worked but this time with the www. Strange but it worked for me ! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 15, 2012 Share Posted November 15, 2012 would not turning setting canonical URL to yes work? as opposed to redirect? 1 Link to comment Share on other sites More sharing options...
waynemiller Posted November 15, 2012 Share Posted November 15, 2012 (edited) Mine was already set to yes in 1.5 Edited November 15, 2012 by waynemiller (see edit history) 1 Link to comment Share on other sites More sharing options...
akcessoreez Posted April 13, 2013 Share Posted April 13, 2013 Thanks a lot! It solved my problem! Link to comment Share on other sites More sharing options...
sooroos Posted July 25, 2013 Share Posted July 25, 2013 thx, solved mine too, i hope it is not just temporary Q: if then i turn back url rewriting and SEO the bug appears again? Link to comment Share on other sites More sharing options...
vekia Posted July 25, 2013 Share Posted July 25, 2013 i think that the problem is more complicated, i suppose that if you turn it back, then the error will occur again Link to comment Share on other sites More sharing options...
sooroos Posted July 25, 2013 Share Posted July 25, 2013 ok, i wont then but do i have to clear cache regularly? Link to comment Share on other sites More sharing options...
vekia Posted July 25, 2013 Share Posted July 25, 2013 well, if everything works fine - you don't have to clear cache - it's not necessary Link to comment Share on other sites More sharing options...
bellini13 Posted September 5, 2013 Share Posted September 5, 2013 how is this a solution, its a bandaid. Is Prestashop going to review the issue and determine why a website would not be able to use their www domain? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 5, 2013 Share Posted September 5, 2013 how is this a solution, its a bandaid. Is Prestashop going to review the issue and determine why a website would not be able to use their www domain? who can even determine the solution, you have multiple posters that post on the original post...some say that solved it for me, you don't know what 'that' is.... if the topic is marked solved, and you have a similar problem and have followed the steps in the thread and it does not fix your problem, then open a new post. I do not look at posts marked solved...with new posts... Link to comment Share on other sites More sharing options...
paulormf Posted July 28, 2014 Share Posted July 28, 2014 another option is redirect domain.com to www.domain.com in the .htaccess --- Hello vynx.. Redirecting in .htacces, in bo in store is necesary www? Link to comment Share on other sites More sharing options...
Rebel Tech Posted August 19, 2014 Share Posted August 19, 2014 Hmmm This didn't solve my issue: Add the products to a cart – sign in. Then I sign out. I sign in again and the cart disappears. That doesn’t seem right. Also, maybe I am not doing this right but If I add a product to my cart, sign in and begin to checkout. I then log out but I decide to add another product to my cart, resign in - should Prestashop join the two carts together? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 19, 2014 Share Posted August 19, 2014 Hmmm This didn't solve my issue: Add the products to a cart – sign in. Then I sign out. I sign in again and the cart disappears. That doesn’t seem right. Also, maybe I am not doing this right but If I add a product to my cart, sign in and begin to checkout. I then log out but I decide to add another product to my cart, resign in - should Prestashop join the two carts together? tip, it's best to open new topic especially when topic marked 'solved' and it does not work for you.. not many will look at it. as for your question, there is a setting, see below, set to 'yes' http://screencast.com/t/Er2HpJKXmF8 Link to comment Share on other sites More sharing options...
Rebel Tech Posted August 19, 2014 Share Posted August 19, 2014 Yeah, I had a funny feeling I would need to open a new topic. Save Forums space got the best of me. I did enable redisplay cart on login - however, now it won't log out. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 19, 2014 Share Posted August 19, 2014 Yeah, I had a funny feeling I would need to open a new topic. Save Forums space got the best of me. I did enable redisplay cart on login - however, now it won't log out. ?...won't log out? sometimes when we develop a shop, at times we need clear our browser and cookie cache for that domain. do this and retest. as for funny feeling, follow those feelings. dusting off a solved when you have similar issue will not get community review you deserve. Link to comment Share on other sites More sharing options...
Rebel Tech Posted August 19, 2014 Share Posted August 19, 2014 Clearing cookies and cache solved it on my browser. One last thing, maybe I am not doing this right but If I add a product to my cart, sign in and begin to checkout. I then log out but I decide to add another product to my cart, resign in - should Prestashop join the two carts together? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 19, 2014 Share Posted August 19, 2014 Clearing cookies and cache solved it on my browser. One last thing, maybe I am not doing this right but If I add a product to my cart, sign in and begin to checkout. I then log out but I decide to add another product to my cart, resign in - should Prestashop join the two carts together? when you have the setting I mentioned above, this would be a true statement. Link to comment Share on other sites More sharing options...
Rebel Tech Posted August 19, 2014 Share Posted August 19, 2014 Alas, this doesn't work for Should I open a new topic? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 19, 2014 Share Posted August 19, 2014 Alas, this doesn't work for Should I open a new topic? yup..you can post the link here and I will try to help..and I will delete this off topic stuff.... Link to comment Share on other sites More sharing options...
Rebel Tech Posted August 19, 2014 Share Posted August 19, 2014 Ok, http://www.rebeltech.co.za/ Thanks Link to comment Share on other sites More sharing options...
vekia Posted August 20, 2014 Share Posted August 20, 2014 clear browser cache cart works well on your website Link to comment Share on other sites More sharing options...
Rebel Tech Posted August 20, 2014 Share Posted August 20, 2014 Problem is that customer don't want to clear browser cache - some don't even know how. 2 Link to comment Share on other sites More sharing options...
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