Jump to content

Unable to add new product (500 Internal Server Error)


Recommended Posts

Hi friends,


I am having difficulties locating this error in my e-commerce website in adding new product.


I just uploaded the whole website to my server is morning and realized I cannot add any new product (it works nicely in my localhost). Everytime I tried to add one product, an 500 error page appeared on the screen (like image attached). I wonder what could be wrong with my system.


I would appreciate it very much if you guys could reply this message.






Link to comment
Share on other sites

  • 2 months later...



I don't know if you managed to resolve your issue, but I just came across that same error, and resolved it by enabling debug mode in file <prestashop_root>/config/defines.inc.php, update following line as follow

define('_PS_MODE_DEV_', false); -> define('_PS_MODE_DEV_', true);

It will give you more information about the error.


Hope it helps you the way it did for me.




Edited by keutche (see edit history)
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...