[SOLVED] There are no carriers that deliver to the address you selected

ladivito · October 3, 2012

Hi,

i had search all the forum topic which is related to this problem for prestashop 1.5 but didnt saw any working solution for this. i believe some solution are working but no post out clearly how to solve step by step.

i had tried few days to create new carrier and delete for so many times and still no luck on it. So i decide to post some screen shot and hope anyone out there which know what exactly happen to my setting or it is a bug etc.

thanks for helping....

ladivito · October 4, 2012

any help on this ?

ladivito · October 4, 2012

here are the login details as super admin

http://www.maricuti.com/admin5265

login : [email protected]

password : 123456789

any help on checking are highly appreciate

thanks

ladivito · October 4, 2012

i tried with ver 1.4.7 and is working fine...after change to ver 1.5 not working at all...

ladivito · October 4, 2012

problem of no carrier on the selected address is SOLVED ! because of all the country are set to disable in default. just enabled all the countries and it will working.

But after this have another issues, which is invalid address. if anyone have similar issue and is solved please help in this.

thanks

liudas · November 13, 2012

problem of no carrier on the selected address is SOLVED ! because of all the country are set to disable in default. just enabled all the countries and it will working.

But after this have another issues, which is invalid address. if anyone have similar issue and is solved please help in this.

thanks

I had adjust correctly prise ant weight ranges for every carrier as well to solve this issue

benjamin utterback · November 13, 2012

Hello all, and thank you for the solution. Please make sure that you input a price range and weight range for each carrier, even if you shipping the items yourself. The ranges need to be put in order for the Carrier to become available. I will go ahead and mark this thread as solved. Thank you for choosing PrestaShop!

Goldmaverick · December 31, 2012

What if you don't what to enable all the countries, I only want to enable North America?

Will the system require that I enable all the countries?

Edit: After 2 hours, I found a setting that corrected the issue.

Here is a video I made for a client:

http://www.youtube.com/watch?v=cKF2KdoojCA

Edited December 31, 2012 by Goldmaverick (see edit history)

spikespiegel · January 30, 2013

What if you don't what to enable all the countries, I only want to enable North America?

Will the system require that I enable all the countries?

Edit: After 2 hours, I found a setting that corrected the issue.

Here is a video I made for a client:

http://www.youtube.com/watch?v=cKF2KdoojCA

Your two hours worth the time. I finally was able to solve this, thx to you.

THANK YOUUUUUUUUUUUUUUUU

kangaroobaby · March 18, 2013

hi there:

Problem is only exist when Enable Guest Checkout function. Otherwise it works fine.

I am using 1.5.3.1 , After click check out. I am set up as one page check out option from BO.,

If I choose the Instant Checkout. After I fill up all details and save.

The Carriers are not showing on the bottom and Says:

No carriers available for the address "My address".

Please see test in my website. www.fancychannel.com

Please help on how to fix the problem.

I have set up all the Price range and Weight Range.Carrier details, Turn Off Advanced Stock Mamagement,

The weight range is like 0-0.1kg, 0.1kg -0.2kg, 0kg-1kg,............

Price Range set all carrier from $0.00 to US $100,000.00.

Registration process type : Only Account Creation.

Please help! Thanks in advance.

nomy · March 24, 2013

hi there:

Problem is only exist when Enable Guest Checkout function. Otherwise it works fine.

I am using 1.5.3.1 , After click check out. I am set up as one page check out option from BO.,

If I choose the Instant Checkout. After I fill up all details and save.

The Carriers are not showing on the bottom and Says:

No carriers available for the address "My address".

Please see test in my website. www.fancychannel.com

Please help on how to fix the problem.

I have set up all the Price range and Weight Range.Carrier details, Turn Off Advanced Stock Mamagement,

The weight range is like 0-0.1kg, 0.1kg -0.2kg, 0kg-1kg,............

Price Range set all carrier from $0.00 to US $100,000.00.

Registration process type : Only Account Creation.

Please help! Thanks in advance.

Hey man!

Everything works fine for me except when creating an account... "My address" is created but now "Shippind address".. then prestashop cant find any carrier because they dont have any Shipping address.. just "my adress".

nomy · March 24, 2013

Hey man!

Everything works fine for me except when creating an account... "My address" is created but now "Shippind address".. then prestashop cant find any carrier because they dont have any Shipping address.. just "my adress".

although

hi there:

Problem is only exist when Enable Guest Checkout function. Otherwise it works fine.

I am using 1.5.3.1 , After click check out. I am set up as one page check out option from BO.,

If I choose the Instant Checkout. After I fill up all details and save.

The Carriers are not showing on the bottom and Says:

No carriers available for the address "My address".

Please see test in my website. www.fancychannel.com

Please help on how to fix the problem.

I have set up all the Price range and Weight Range.Carrier details, Turn Off Advanced Stock Mamagement,

The weight range is like 0-0.1kg, 0.1kg -0.2kg, 0kg-1kg,............

Price Range set all carrier from $0.00 to US $100,000.00.

Registration process type : Only Account Creation.

Please help! Thanks in advance.

hmm but now it just works.. eeh..

tulihost · March 31, 2013

Every body its work fine for me

benjamin utterback · April 1, 2013

Yes, it works! It just takes a short time learning how to configure the shipping options. You can read our documentation here, http://doc.prestashop.com/display/PS15/Managing+Shipping

hostricity · April 25, 2013

I had this problem trying to setup USPS and UPS.

Here's what I did to fix it:

1. Reset the USPS and UPS modules.

2. Set them up again with my account info, api key, etc.

NOW: Here's the important part:

Do NOT setup Price Ranges or Weight Ranges at this point. The default ranges are universal.

Do NOT setup shipping for individual products or categories. The defaults are universal.

Verify that you can see the shipping options for your chosen carriers in the check out. The Shipping Estimator module is handy in this regard because it allows you to easily test shipping addresses and products in cart to see that it is working.

If you cannot see the various shipping options, make sure that you have shipping options selected that are compatible with the dimensions, weight, and packaging you have set for the carrier, shipping methods and the products.

NOW: Once you have successfully gotten the carriers and shipping methods working (displaying, calculating, etc.), you can setup Price Ranges, Weight Ranges, specific shipping types for individual products or categories, limit which countries can use which shipping method, etc.

WHY: The Price Ranges, Weight Ranges, and shipping options for individual categories and products are used to LIMIT the shipping options to make them more accurate. (You can't ship a 40 lb television in a USPS Flat Rate Box!)

LESSON: If you choose incompatible options, your carrier and shipping methods will not display or calculate. So, get the SIMPLEST possible configuration for each carrier working and then set the options that limit the carriers and methods.

Edited April 25, 2013 by hostricity (see edit history)

datagrab · April 29, 2013

What if you don't what to enable all the countries, I only want to enable North America?

Will the system require that I enable all the countries?

Edit: After 2 hours, I found a setting that corrected the issue.

Here is a video I made for a client:

http://www.youtube.com/watch?v=cKF2KdoojCA

MAN I CREATED AN ACCOUNT JUST TO THANK YOU! YOU REALLY HELPED ME THERE MAN. GOD BLESS!

entrancey · November 18, 2013

I've had a the same problem upon check out via Instant Checkout.

what you need to do is set the carrier group access to check the guest and visitor option.

Step by step solutions :

http://www.unblockwww.com/solved/prestashop-error-there-are-no-carriers-that-deliver-to-the-address-you-selected/

thanks

Edited November 18, 2013 by entrancey (see edit history)

accessorywireless · February 4, 2014

I have tried all of your solutions above and I am still having issues with my shopping cart in the delivery methods area. I have UPS ground entered as free freight. However it does not show up in the delivery method area and and error at the bottom of the page says (Error: None of your chosen carriers deliver to the address you've selected.)

But the address is a valid address. Has anyone else ran into this problem and do I solve it?

I have the one page check out selected and enabled. I have the same issue if i switch to the 5 step check out.

Any help or solves on this issue is greatly appreciated.

benjamin utterback · February 4, 2014

Do you have your UPS module configured correctly?

temmyazeezcouture · November 29, 2015

I enabled all countries and it worked .The error message at the carrier stage had disappeared

G6PWS · November 30, 2015

Hi Anyone,

I have v 1.6.1.1

I have posted a new topic for 1.6.11 as all these refer to earlier versions.

sorry

Edited November 30, 2015 by G6PWS (see edit history)

nikabstore · July 17, 2017

After spending sometime, finally I figured out the exact issue. The problem was with carries configuration. Go to shipping >carries then select the carrier and click on 'edit'.

Then select on tab 'shipping location and costs' , and then select the proper region of your country and save it.

Best regards,

Tanveer

kirubanidhi · July 18, 2017

Strict standards: Declaration of Carrier::getAvailableCarrierList() should be compatible with CarrierCore::getAvailableCarrierList(Product $product, $id_warehouse, $id_address_delivery = NULL, $id_shop = NULL, $cart = NULL, &$error = Array) in /var/www/html/cy_prestashop/override/classes/Carrier.php on line 95

How to resolve this problem.

DataKick · July 18, 2017

Strict standards: Declaration of Carrier::getAvailableCarrierList() should be compatible with CarrierCore::getAvailableCarrierList(Product $product, $id_warehouse, $id_address_delivery = NULL, $id_shop = NULL, $cart = NULL, &$error = Array) in /var/www/html/cy_prestashop/override/classes/Carrier.php on line 95

How to resolve this problem.

You have some old override of Carrier.php class installed, which contains method getAvailableCarrierList with different signature (parameters) than the core one. You could edit file override/classes/Carrier.php, locate this method and modify the signature to match the signature of function in /classes/Carrier.php.

But first, you should find out why you have this override, what is its purpose. You may find out you don't need it anymore, then simple get rid of it.

kirubanidhi · July 19, 2017

I am migrated prestashop version 1.5.6 to 1.6.1.15.

In older version prestashop 1.5.6. I saw classes/carrier.php file inside getAvailableCarrierList() method then check module/ups/overrride_1.5/classes/carrier.php file inside i found same method such as getAvailableCarrierList().

Both getAvailableCarrierList() coding is same so any error message does not appear.

Ex:

prestashop/Classes/Carrier.php

public static function getAvailableCarrierList(Product $product, $id_warehouse, $id_address_delivery = null, $id_shop = null, $cart = null)

{

if (is_null($id_shop))

$id_shop = Context::getContext()->shop->id;

if (is_null($cart))

$cart = Context::getContext()->cart;

$id_address = (int)((!is_null($id_address_delivery) && $id_address_delivery != 0) ? $id_address_delivery : $cart->id_address_delivery);

if ($id_address)

{

$address = new Address($id_address);

$id_zone = Address::getZoneById($address->id);

// Check the country of the address is activated

if (!Address::isCountryActiveById($address->id))

return array();

}

else

{

$country = new Country(Configuration::get('PS_COUNTRY_DEFAULT'));

$id_zone = $country->id_zone;

}

// Does the product is linked with carriers?

$query = new DbQuery();

$query->select('id_carrier');

$query->from('product_carrier', 'pc');

$query->innerJoin('carrier', 'c', 'c.id_reference = pc.id_carrier_reference AND c.deleted = 0');

$query->where('pc.id_product = '.(int)$product->id);

$query->where('pc.id_shop = '.(int)$id_shop);

$cache_id = 'Carrier::getAvailableCarrierList_'.(int)$product->id.'-'.(int)$id_shop;

if (!Cache::isStored($cache_id))

{

$carriers_for_product = Db::getInstance(_PS_USE_SQL_SLAVE_)->executeS($query);

Cache::store($cache_id, $carriers_for_product);

}

$carriers_for_product = Cache::retrieve($cache_id);

$carrier_list = array();

if (!empty($carriers_for_product))

{

//the product is linked with carriers

foreach ($carriers_for_product as $carrier) //check if the linked carriers are available in current zone

if (Carrier::checkCarrierZone($carrier['id_carrier'], $id_zone))

$carrier_list[] = $carrier['id_carrier'];

if (empty($carrier_list))

return array();//no linked carrier are available for this zone

}

// The product is not dirrectly linked with a carrier

// Get all the carriers linked to a warehouse

if ($id_warehouse)

{

$warehouse = new Warehouse($id_warehouse);

$warehouse_carrier_list = $warehouse->getCarriers();

}

$available_carrier_list = array();

$customer = new Customer($cart->id_customer);

$carriers = Carrier::getCarriersForOrder($id_zone, $customer->getGroups(), $cart);

foreach ($carriers as $carrier)

$available_carrier_list[] = $carrier['id_carrier'];

if ($carrier_list)

$carrier_list = array_intersect($available_carrier_list, $carrier_list);

else

$carrier_list = $available_carrier_list;

if (isset($warehouse_carrier_list))

$carrier_list = array_intersect($carrier_list, $warehouse_carrier_list);

if ($product->width > 0 || $product->height > 0 || $product->depth > 0 || $product->weight > 0)

{

foreach ($carrier_list as $key => $id_carrier)

{

$carrier = new Carrier($id_carrier);

if (($carrier->max_width > 0 && $carrier->max_width < $product->width)

|| ($carrier->max_height > 0 && $carrier->max_height < $product->height)

|| ($carrier->max_depth > 0 && $carrier->max_depth < $product->depth)

|| ($carrier->max_weight > 0 && $carrier->max_weight < $product->weight))

unset($carrier_list[$key]);

}

return $carrier_list;

}

prestashop/modules/ups/override_1.5/classes/Carrier.php

public static function getAvailableCarrierList(Product $product, $id_warehouse, $id_address_delivery = null, $id_shop = null, $cart = null)

{

if (is_null($id_shop))

$id_shop = Context::getContext()->shop->id;

if (is_null($cart))

$cart = Context::getContext()->cart;

$id_address = (int)((!is_null($id_address_delivery) && $id_address_delivery != 0) ? $id_address_delivery : $cart->id_address_delivery);

if ($id_address)

{

$address = new Address($id_address);

$id_zone = Address::getZoneById($address->id);

// Check the country of the address is activated

if (!Address::isCountryActiveById($address->id))

return array();

}

else

{

// changed for Presto-Changeo carrier modules --->

$cookie = Context::getContext()->cookie;

$cookie_country = $cookie->id_country ? $cookie->id_country : $cookie->pc_dest_country;

$country = new Country((isset($cookie_country) && strlen($cookie_country) ? $cookie_country : Configuration::get('PS_COUNTRY_DEFAULT')));

// <--- changed for Presto-Changeo carrier modules

$id_zone = $country->id_zone;

}

// Does the product is linked with carriers?

$query = new DbQuery();

$query->select('id_carrier');

$query->from('product_carrier', 'pc');

$query->innerJoin('carrier', 'c', 'c.id_reference = pc.id_carrier_reference AND c.deleted = 0');

$query->where('pc.id_product = '.(int)$product->id);

$query->where('pc.id_shop = '.(int)$id_shop);

$cache_id = 'Carrier::getAvailableCarrierList_'.(int)$product->id.'-'.(int)$id_shop;

if (!Cache::isStored($cache_id))

{

$carriers_for_product = Db::getInstance(_PS_USE_SQL_SLAVE_)->executeS($query);

Cache::store($cache_id, $carriers_for_product);

}

$carriers_for_product = Cache::retrieve($cache_id);

$carrier_list = array();

if (!empty($carriers_for_product))

{

//the product is linked with carriers

foreach ($carriers_for_product as $carrier) //check if the linked carriers are available in current zone

if (Carrier::checkCarrierZone($carrier['id_carrier'], $id_zone))

$carrier_list[] = $carrier['id_carrier'];

if (empty($carrier_list))

return array();//no linked carrier are available for this zone

}

// The product is not dirrectly linked with a carrier

// Get all the carriers linked to a warehouse

if ($id_warehouse)

{

$warehouse = new Warehouse($id_warehouse);

$warehouse_carrier_list = $warehouse->getCarriers();

}

$available_carrier_list = array();

$customer = new Customer($cart->id_customer);

$carriers = Carrier::getCarriersForOrder($id_zone, $customer->getGroups(), $cart);

foreach ($carriers as $carrier)

$available_carrier_list[] = $carrier['id_carrier'];

if ($carrier_list)

$carrier_list = array_intersect($available_carrier_list, $carrier_list);

else

$carrier_list = $available_carrier_list;

if (isset($warehouse_carrier_list))

$carrier_list = array_intersect($carrier_list, $warehouse_carrier_list);

if ($product->width > 0 || $product->height > 0 || $product->depth > 0 || $product->weight > 0)

{

foreach ($carrier_list as $key => $id_carrier)

{

$carrier = new Carrier($id_carrier);

if (($carrier->max_width > 0 && $carrier->max_width < $product->width)

|| ($carrier->max_height > 0 && $carrier->max_height < $product->height)

|| ($carrier->max_depth > 0 && $carrier->max_depth < $product->depth)

|| ($carrier->max_weight > 0 && $carrier->max_weight < $product->weight))

unset($carrier_list[$key]);

}

return $carrier_list;

}

--------------------------------------------------------------------------------------------------------------------------------------------------------------------

Now i am checking prestashop version 1.6.1.15 I saw classes/carrier.php file inside getAvailableCarrierList() method then check module/ups/overrride_1.6/classes/carrier.php file inside i found same method such as getAvailableCarrierList().

Both getAvailableCarrierList() coding are different. How to resolve it.

Ex:

Classes/Carrier.php:

public static function getAvailableCarrierList(Product $product, $id_warehouse, $id_address_delivery = null, $id_shop = null, $cart = null, &$error = array())

{

static $ps_country_default = null;

if ($ps_country_default === null) {

$ps_country_default = Configuration::get('PS_COUNTRY_DEFAULT');

}

if (is_null($id_shop)) {

$id_shop = Context::getContext()->shop->id;

}

if (is_null($cart)) {

$cart = Context::getContext()->cart;

}

if (is_null($error) || !is_array($error)) {

$error = array();

}

$id_address = (int)((!is_null($id_address_delivery) && $id_address_delivery != 0) ? $id_address_delivery : $cart->id_address_delivery);

if ($id_address) {

$id_zone = Address::getZoneById($id_address);

// Check the country of the address is activated

if (!Address::isCountryActiveById($id_address)) {

return array();

}

} else {

$country = new Country($ps_country_default);

$id_zone = $country->id_zone;

}

// Does the product is linked with carriers?

$cache_id = 'Carrier::getAvailableCarrierList_'.(int)$product->id.'-'.(int)$id_shop;

if (!Cache::isStored($cache_id)) {

$query = new DbQuery();

$query->select('id_carrier');

$query->from('product_carrier', 'pc');

$query->innerJoin(

'carrier',

'c',

'c.id_reference = pc.id_carrier_reference AND c.deleted = 0 AND c.active = 1'

);

$query->where('pc.id_product = '.(int)$product->id);

$query->where('pc.id_shop = '.(int)$id_shop);

$carriers_for_product = Db::getInstance(_PS_USE_SQL_SLAVE_)->executeS($query);

Cache::store($cache_id, $carriers_for_product);

} else {

$carriers_for_product = Cache::retrieve($cache_id);

}

$carrier_list = array();

if (!empty($carriers_for_product)) {

//the product is linked with carriers

foreach ($carriers_for_product as $carrier) { //check if the linked carriers are available in current zone

if (Carrier::checkCarrierZone($carrier['id_carrier'], $id_zone)) {

$carrier_list[$carrier['id_carrier']] = $carrier['id_carrier'];

}

if (empty($carrier_list)) {

return array();

}//no linked carrier are available for this zone

}

// The product is not dirrectly linked with a carrier

// Get all the carriers linked to a warehouse

if ($id_warehouse) {

$warehouse = new Warehouse($id_warehouse);

$warehouse_carrier_list = $warehouse->getCarriers();

}

$available_carrier_list = array();

$cache_id = 'Carrier::getAvailableCarrierList_getCarriersForOrder_'.(int)$id_zone.'-'.(int)$cart->id;

if (!Cache::isStored($cache_id)) {

$customer = new Customer($cart->id_customer);

$carrier_error = array();

$carriers = Carrier::getCarriersForOrder($id_zone, $customer->getGroups(), $cart, $carrier_error);

Cache::store($cache_id, array($carriers, $carrier_error));

} else {

list($carriers, $carrier_error) = Cache::retrieve($cache_id);

}

$error = array_merge($error, $carrier_error);

foreach ($carriers as $carrier) {

$available_carrier_list[$carrier['id_carrier']] = $carrier['id_carrier'];

}

if ($carrier_list) {

$carrier_list = array_intersect($available_carrier_list, $carrier_list);

} else {

$carrier_list = $available_carrier_list;

}

if (isset($warehouse_carrier_list)) {

$carrier_list = array_intersect($carrier_list, $warehouse_carrier_list);

}

$cart_quantity = 0;

$cart_weight = 0;

foreach ($cart->getProducts(false, false) as $cart_product) {

if ($cart_product['id_product'] == $product->id) {

$cart_quantity += $cart_product['cart_quantity'];

}

if (isset($cart_product['weight_attribute']) && $cart_product['weight_attribute'] > 0) {

$cart_weight += ($cart_product['weight_attribute'] * $cart_product['cart_quantity']);

} else {

$cart_weight += ($cart_product['weight'] * $cart_product['cart_quantity']);

}

if ($product->width > 0 || $product->height > 0 || $product->depth > 0 || $product->weight > 0 || $cart_weight > 0) {

foreach ($carrier_list as $key => $id_carrier) {

$carrier = new Carrier($id_carrier);

// Get the sizes of the carrier and the product and sort them to check if the carrier can take the product.

$carrier_sizes = array((int)$carrier->max_width, (int)$carrier->max_height, (int)$carrier->max_depth);

$product_sizes = array((int)$product->width, (int)$product->height, (int)$product->depth);

rsort($carrier_sizes, SORT_NUMERIC);

rsort($product_sizes, SORT_NUMERIC);

if (($carrier_sizes[0] > 0 && $carrier_sizes[0] < $product_sizes[0])

|| ($carrier_sizes[1] > 0 && $carrier_sizes[1] < $product_sizes[1])

|| ($carrier_sizes[2] > 0 && $carrier_sizes[2] < $product_sizes[2])) {

$error[$carrier->id] = Carrier::SHIPPING_SIZE_EXCEPTION;

unset($carrier_list[$key]);

}

if ($carrier->max_weight > 0 && ($carrier->max_weight < $product->weight * $cart_quantity || $carrier->max_weight < $cart_weight)) {

$error[$carrier->id] = Carrier::SHIPPING_WEIGHT_EXCEPTION;

unset($carrier_list[$key]);

}

return $carrier_list;

}

modules/ups/override_1.6/classes/Carrier.php:

public static function getAvailableCarrierList(Product $product, $id_warehouse, $id_address_delivery = null, $id_shop = null, $cart = null)

{

if (is_null($id_shop))

$id_shop = Context::getContext()->shop->id;

if (is_null($cart))

$cart = Context::getContext()->cart;

$id_address = (int)((!is_null($id_address_delivery) && $id_address_delivery != 0) ? $id_address_delivery : $cart->id_address_delivery);

if ($id_address)

{

$address = new Address($id_address);

$id_zone = Address::getZoneById($address->id);

// Check the country of the address is activated

if (!Address::isCountryActiveById($address->id))

return array();

}

else

{

// changed for Presto-Changeo carrier modules --->

$cookie = Context::getContext()->cookie;

$cookie_country = $cookie->id_country ? $cookie->id_country : $cookie->pc_dest_country;

$country = new Country((isset($cookie_country) && strlen($cookie_country) ? $cookie_country : Configuration::get('PS_COUNTRY_DEFAULT')));

// <--- changed for Presto-Changeo carrier modules

$id_zone = $country->id_zone;

}

// Does the product is linked with carriers?

$query = new DbQuery();

$query->select('id_carrier');

$query->from('product_carrier', 'pc');

$query->innerJoin('carrier', 'c', 'c.id_reference = pc.id_carrier_reference AND c.deleted = 0');

$query->where('pc.id_product = '.(int)$product->id);

$query->where('pc.id_shop = '.(int)$id_shop);

$cache_id = 'Carrier::getAvailableCarrierList_'.(int)$product->id.'-'.(int)$id_shop;

if (!Cache::isStored($cache_id))

{

$carriers_for_product = Db::getInstance(_PS_USE_SQL_SLAVE_)->executeS($query);

Cache::store($cache_id, $carriers_for_product);

}

$carriers_for_product = Cache::retrieve($cache_id);

$carrier_list = array();

if (!empty($carriers_for_product))

{

//the product is linked with carriers

foreach ($carriers_for_product as $carrier) //check if the linked carriers are available in current zone

if (Carrier::checkCarrierZone($carrier['id_carrier'], $id_zone))

$carrier_list[] = $carrier['id_carrier'];

if (empty($carrier_list))

return array();//no linked carrier are available for this zone

}

// The product is not dirrectly linked with a carrier

// Get all the carriers linked to a warehouse

if ($id_warehouse)

{

$warehouse = new Warehouse($id_warehouse);

$warehouse_carrier_list = $warehouse->getCarriers();

}

$available_carrier_list = array();

$customer = new Customer($cart->id_customer);

$carriers = Carrier::getCarriersForOrder($id_zone, $customer->getGroups(), $cart);

foreach ($carriers as $carrier)

$available_carrier_list[] = $carrier['id_carrier'];

if ($carrier_list)

$carrier_list = array_intersect($available_carrier_list, $carrier_list);

else

$carrier_list = $available_carrier_list;

if (isset($warehouse_carrier_list))

$carrier_list = array_intersect($carrier_list, $warehouse_carrier_list);

if ($product->width > 0 || $product->height > 0 || $product->depth > 0 || $product->weight > 0)

{

foreach ($carrier_list as $key => $id_carrier)

{

$carrier = new Carrier($id_carrier);

if (($carrier->max_width > 0 && $carrier->max_width < $product->width)

|| ($carrier->max_height > 0 && $carrier->max_height < $product->height)

|| ($carrier->max_depth > 0 && $carrier->max_depth < $product->depth)

|| ($carrier->max_weight > 0 && $carrier->max_weight < $product->weight))

unset($carrier_list[$key]);

}

return $carrier_list;

}

Edited July 20, 2017 by kirubanidhi (see edit history)

kirubanidhi · July 20, 2017

In older version prestashop 1.5.6.

I saw classes/carrier.php file inside getAvailableCarrierList() method then check module/ups/overrride_1.5/classes/carrier.php file inside i found same method such as getAvailableCarrierList(). Both getAvailableCarrierList() method and their arguments are same.

Now i am checking prestashop version 1.6.1.15.

I saw classes/carrier.php file inside getAvailableCarrierList() method then check module/ups/overrride_1.6/classes/carrier.php file inside i found same method such as getAvailableCarrierList(). Both getAvailableCarrierList() method and their arguments are different.

Please give me correct solution of this problem.

Edited July 20, 2017 by kirubanidhi (see edit history)

DataKick · July 20, 2017

In older version prestashop 1.5.6.

I saw classes/carrier.php file inside getAvailableCarrierList() method then check module/ups/overrride_1.5/classes/carrier.php file inside i found same method such as getAvailableCarrierList().

Both getAvailableCarrierList() coding is same so any error message does not appear.

Well, we have 4 versions of the method here.

First, let's compare 1.5 core version with 1.5 override version:

There are three new lines here. These lines are the reason why this override exists.

Now, let's compare overrides between 1.5 and 1.6 versions. Surprisingly, the content is same. Even though code in 1.6 version has changed.

I suggest this - copy code from 1.6 version to override, and manually insert those few lines in the right place. The result will look like this (I haven't tested it, though)

// core 1.6
public static function getAvailableCarrierList(Product $product, $id_warehouse, $id_address_delivery = null, $id_shop = null, $cart = null, &$error = array())
{
	static $ps_country_default = null;

	if ($ps_country_default === null) {
		$ps_country_default = Configuration::get('PS_COUNTRY_DEFAULT');
	}

	if (is_null($id_shop)) {
		$id_shop = Context::getContext()->shop->id;
	}
	if (is_null($cart)) {
		$cart = Context::getContext()->cart;
	}

	if (is_null($error) || !is_array($error)) {
		$error = array();
	}

	$id_address = (int)((!is_null($id_address_delivery) && $id_address_delivery != 0) ? $id_address_delivery :  $cart->id_address_delivery);
	if ($id_address) {
		$id_zone = Address::getZoneById($id_address);

		// Check the country of the address is activated
		if (!Address::isCountryActiveById($id_address)) {
			return array();
		}
	} else {
		// ******************************* changed for Presto-Changeo carrier modules --->
		$cookie = Context::getContext()->cookie;
		$cookie_country = $cookie->id_country ? $cookie->id_country : $cookie->pc_dest_country;
		$country = new Country((isset($cookie_country) && strlen($cookie_country) ? $cookie_country : $ps_country_default));
		// ******************************* <--- changed for Presto-Changeo carrier modules
		$id_zone = $country->id_zone;
	}

	// Does the product is linked with carriers?
	$cache_id = 'Carrier::getAvailableCarrierList_'.(int)$product->id.'-'.(int)$id_shop;
	if (!Cache::isStored($cache_id)) {
		$query = new DbQuery();
		$query->select('id_carrier');
		$query->from('product_carrier', 'pc');
		$query->innerJoin(
			'carrier',
			'c',
			'c.id_reference = pc.id_carrier_reference AND c.deleted = 0 AND c.active = 1'
		);
		$query->where('pc.id_product = '.(int)$product->id);
		$query->where('pc.id_shop = '.(int)$id_shop);

		$carriers_for_product = Db::getInstance(_PS_USE_SQL_SLAVE_)->executeS($query);
		Cache::store($cache_id, $carriers_for_product);
	} else {
		$carriers_for_product = Cache::retrieve($cache_id);
	}

	$carrier_list = array();
	if (!empty($carriers_for_product)) {
		//the product is linked with carriers
		foreach ($carriers_for_product as $carrier) { //check if the linked carriers are available in current zone
			if (Carrier::checkCarrierZone($carrier['id_carrier'], $id_zone)) {
				$carrier_list[$carrier['id_carrier']] = $carrier['id_carrier'];
			}
		}
		if (empty($carrier_list)) {
			return array();
		}//no linked carrier are available for this zone
	}

	// The product is not dirrectly linked with a carrier
	// Get all the carriers linked to a warehouse
	if ($id_warehouse) {
		$warehouse = new Warehouse($id_warehouse);
		$warehouse_carrier_list = $warehouse->getCarriers();
	}

	$available_carrier_list = array();
	$cache_id = 'Carrier::getAvailableCarrierList_getCarriersForOrder_'.(int)$id_zone.'-'.(int)$cart->id;
	if (!Cache::isStored($cache_id)) {
		$customer = new Customer($cart->id_customer);
		$carrier_error = array();
		$carriers = Carrier::getCarriersForOrder($id_zone, $customer->getGroups(), $cart, $carrier_error);
		Cache::store($cache_id, array($carriers, $carrier_error));
	} else {
		list($carriers, $carrier_error) = Cache::retrieve($cache_id);
	}

	$error = array_merge($error, $carrier_error);

	foreach ($carriers as $carrier) {
		$available_carrier_list[$carrier['id_carrier']] = $carrier['id_carrier'];
	}

	if ($carrier_list) {
		$carrier_list = array_intersect($available_carrier_list, $carrier_list);
	} else {
		$carrier_list = $available_carrier_list;
	}

	if (isset($warehouse_carrier_list)) {
		$carrier_list = array_intersect($carrier_list, $warehouse_carrier_list);
	}

	$cart_quantity = 0;
	$cart_weight = 0;

	foreach ($cart->getProducts(false, false) as $cart_product) {
		if ($cart_product['id_product'] == $product->id) {
			$cart_quantity += $cart_product['cart_quantity'];
		}
		if (isset($cart_product['weight_attribute']) && $cart_product['weight_attribute'] > 0) {
			$cart_weight += ($cart_product['weight_attribute'] * $cart_product['cart_quantity']);
		} else {
			$cart_weight += ($cart_product['weight'] * $cart_product['cart_quantity']);
		}
	}

	if ($product->width > 0 || $product->height > 0 || $product->depth > 0 || $product->weight > 0 || $cart_weight > 0) {
		foreach ($carrier_list as $key => $id_carrier) {
			$carrier = new Carrier($id_carrier);

			// Get the sizes of the carrier and the product and sort them to check if the carrier can take the product.
			$carrier_sizes = array((int)$carrier->max_width, (int)$carrier->max_height, (int)$carrier->max_depth);
			$product_sizes = array((int)$product->width, (int)$product->height, (int)$product->depth);
			rsort($carrier_sizes, SORT_NUMERIC);
			rsort($product_sizes, SORT_NUMERIC);

			if (($carrier_sizes[0] > 0 && $carrier_sizes[0] < $product_sizes[0])
				|| ($carrier_sizes[1] > 0 && $carrier_sizes[1] < $product_sizes[1])
				|| ($carrier_sizes[2] > 0 && $carrier_sizes[2] < $product_sizes[2])) {
				$error[$carrier->id] = Carrier::SHIPPING_SIZE_EXCEPTION;
				unset($carrier_list[$key]);
			}

			if ($carrier->max_weight > 0 && ($carrier->max_weight < $product->weight * $cart_quantity || $carrier->max_weight < $cart_weight)) {
				$error[$carrier->id] = Carrier::SHIPPING_WEIGHT_EXCEPTION;
				unset($carrier_list[$key]);
			}
		}
	}
	return $carrier_list;
}

This should have been fixed by module creator, btw.

Good luck

Edited July 20, 2017 by DataKick (see edit history)

kirubanidhi · July 20, 2017

Okay thanks you,

Are you saying, copy getAvailableCarrierList() method code from classes/Carrier.php file and pasted it to override1.6/Classes/Carrier.php file inside.

DataKick · July 20, 2017

Okay thanks you,

Are you saying, copy getAvailableCarrierList() method code from classes/Carrier.php file and pasted it to override1.6/Classes/Carrier.php file inside.

yes, and then extend the copied method by adding those few lines

kirubanidhi · July 20, 2017

Okay,

I do it. Shall i add below code in override/classes/Carrier.php file,

$cookie = Context::getContext()->cookie;

$cookie_country = $cookie->id_country ? $cookie->id_country : $cookie->pc_dest_country;

$country = new Country((isset($cookie_country) && strlen($cookie_country) ? $cookie_country : Configuration::get('PS_COUNTRY_DEFAULT')));

kirubanidhi · July 26, 2017

how to resolve undefined index "tracking_pixel_name"

Refer link

https://www.prestash...ame-prestashop/

[SOLVED] There are no carriers that deliver to the address you selected

Recommended Posts

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites