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Uploading images in zip file

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First of all I tried to find a solution for this problem including renaming the zip to jpeg and also contacted my service provider and some topics in this forum.


Seems there's no solution.


So, I try to upload several images in one zip file. The size of this file is lower than 2 MB.

Unfortunately I am receiving the same message over and over again: file not recognized.


I am using prestashop


I will appreciate any help because my web hosting told me that they tried to fix some parameters but this could be a bug for prestashop software it self.




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