[Under review] Help them to help themselves

[phrasespot]

Sadly, still required it seems. Please add a sticky to every forum to ask posters to, at the least, give PS version and problem URL where relevant when asking for help.

 

Or even better, add it as the default text into the new topic editor

Edited July 14, 2012 by phrasespot (see edit history)

[TWDesign]

Or even better, add it as the default text into the new topic editor

 

Agreed.

Prestashop could learn a thing or two from the WordPress support forum which offers

posters a drop down select list to choose their current version before posting a message.

 

I was really surprised that the Prestashop forum doesnt have this.