AUTHORISATION TO PAYPAL FAILED - eBay, PayPal, etc : Modules partenaires - PrestaShop

Jump to content

Photo

AUTHORISATION TO PAYPAL FAILED

PayPal authorization

#1

Posted 07 May 2012 - 01:11 PM

meridiansupplements

    PrestaShop Apprentice

  • Members
  • PipPip
  • 32 Active Posts
Hi,

Every time a customer tries to checkout using PayPal, the following error message appears:



AUTHORISATION TO PAYPAL FAILED
Please refer to logs:

· PayPal response:

· TIMESTAMP -> 2012-05-07T11:30:05Z

· L_ERRORCODE0 -> 10002

· L_SHORTMESSAGE0 -> Security error

· L_LONGMESSAGE0 -> Security header is not valid

· L_SEVERITYCODE0 -> Error

· PayPal returned error


Please help. My store is http;//meridiansupplements.com

My server details are:
Server information
Prestashop version: 1.4.7.3
Server information: Linux #5 SMP Thu Apr 19 15:57:29 CDT 2012 x86_64
Server software version: Apache
PHP version: 5.2.17
MySQL version: 5.5.21-55

Please help. I've now read numerous forum posts but were unable to find the answer.
Thanks.
Faslie

#2

Posted 09 May 2012 - 04:29 PM

Mr_PayPal

    PrestaShop Apprentice

  • Members
  • PipPip
  • 470 Active Posts
Hi Faslie,

You should be able to find all the information you need on the following link :
http://www.prestasho...lid-read-first/

If not, don't hesitate to let us know.

Sincerely,

Mr PayPal

#3

Posted 10 May 2012 - 04:44 PM

Twilight Faery Clothing Co

    PrestaShop Newbie

  • Members
  • Pip
  • 2 Active Posts
I set paypal with presta and causing the same problem. I have an existing website with yahoo and opened another one with prestabox...trying to add presta to paypal....Does anybody know the 3RD PARTY PERMISSION USERNAME of presta? PLEASE HELP. THANKS.

#4

Posted 10 May 2012 - 05:37 PM

Shiker

    PrestaShop Newbie

  • Members
  • Pip
  • 8 Active Posts
I had this problem since a while.

Normally Error 1002 is in relation with bad API credentials, but for me it was other thing, not credentials configuration.

Check here and try this.

#5

Posted 25 July 2013 - 07:34 PM

Never_give_up

    PrestaShop Apprentice

  • Members
  • PipPip
  • 43 Active Posts
incase anyone has the below error....

Paypal was working fine then stopped for no reason. I haven't done anything to my shop.

error is as follows at the end of checkout:

Authorisation to Paypal failed
Please refer to logs:
01. Paypal response:
02.->
03. Paypal returned error

I called up Paypal and they said:

it could be 1of 2 things...

1st if your hosting service uses a 3rd party service called Rack Space - they may be blocking Paypal ip because they were having problems with hacks.

2nd if your hosting service uses a server or service called ATT... it could be the reason why... some kind of conflict or bug or blockage.

It's a hosting service problem.... put in a support ticket to your hosting service to fix.

EDIT: it turned out to be ATT fault and my hosting tech support fixed it. Make sure you give your hosting service tech support the above information so they know where to start looking for the problem.

Edited by Never_give_up, 07 August 2013 - 04:26 PM.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Cookies help us deliver our services. By using our services, you agree to use our cookies.     Learn more