Contact form linking back to home page

[Fred Timor]

Hello,

 

When accessing the contact form via URL <root>/contact_form.php, the page doesn't show up and it goes back to the home page. No 404 error.

Any idea what could be wrong?

 

Thank you!

[Fred Timor]

To clarify, the CONTACT link on the website is pointing to to: domain-name.com/catalog/contact-form.php. Yet it just acts as if it's linking to the homepage.

[Fred Timor]

Bump. Anyone?

Does anyone know the default URL for the contact form?

[Fred Timor]

Does anyone out there know anything? Please?

[Fred Timor]

Here is my conversation with my hosting support dept:

***********************************

 

Hello,

 

The contact form is defined in the following file:

 

/www/www/catalog/controllers/ContactController.php

 

In the constructor, there are two properties:

 

$this->php_self = 'contact-form.php';

$this->ssl = true;

 

 

 

If you comment them out, the form page will be rendered; however, it does not work correctly this way. It throws an HTTP error message:

 

HTTP/1.1 500 Internal Server Error

 

 

 

This error message is not generated by the server and never appears in the error log. It is generated by Prestashop while trying to display one of the Smarty templates. It is called on line 261 of the ContactController.php file:

 

self::$smarty->display(_PS_THEME_DIR_.'contact-form.tpl');

 

 

 

Unfortunately, we are not familiar with Prestashop or Smarty and we cannot tell you what exactly causes this error message to be generated. We would recommend that you contact a developer with Prestashop experience about more assistance with this problem.

 

Best regards,

Support