tommytank Posted February 25, 2012 Share Posted February 25, 2012 Hi, i've just installed Prestashop and everything seems to be working ok so far apart from we're not receiving email notifications when customers place an order. The customer receives their confirmation and i'm able to send test emails via the back office. Any help / advice greatly appreciated! Link to comment Share on other sites More sharing options...
phrasespot Posted February 28, 2012 Share Posted February 28, 2012 Back Office > Modules > Administration > Mail alerts > Merchant notification -> New order Link to comment Share on other sites More sharing options...
skulasinghe Posted April 21, 2018 Share Posted April 21, 2018 hi I'm having the same issue but new order its YES in mail alerts.. but still mail are not receiving. please help Link to comment Share on other sites More sharing options...
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