preerp10 Posted December 30, 2011 Share Posted December 30, 2011 When you go to add an item to the cart, the shopping cart reflects the additions however absolutely nothing happens in response to clicking add to cart so the customer knows they've added something. No popup window. No redirection to the cart summary or product page. Nothing. It makes you want to keep clicking the button over and over again and of course that just adds more products to the cart. What can be done about this? Link to comment Share on other sites More sharing options...
tomerg3 Posted December 30, 2011 Share Posted December 30, 2011 Post a link to a product page, and we will try to help.... What is your PS version, what theme are you using, did you make any core changes, installed any 3rd party modules? Link to comment Share on other sites More sharing options...
preerp10 Posted December 30, 2011 Author Share Posted December 30, 2011 That was quick! Sorry I left out some info. It's the prestashop "new" theme. V 1.4.5.1 I added a couple of 3rd party modules but this has been happening since before I did that. I see there is an ajax cart where the product img flies into the shopping cart. If that is a setting that I can change, can I just switch over to a basic cart. At this point I'll settle for an alert window. The shopping cart on this theme is outside of the view of the product information. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 30, 2011 Share Posted December 30, 2011 Hi preerp, As tomerg3 requested, can you please post your shop's URL? The "new" theme shouldn't be having this issue, so I would like to take a look at this for you. -Mike Link to comment Share on other sites More sharing options...
preerp10 Posted December 30, 2011 Author Share Posted December 30, 2011 I fixed it. Here's probably what happened to cause the problem: At the very start of the config, I got rid of the right column and all the blocks that were in it. All I wanted was a cart at the top corner. So in the process of doing so, I disabled the shopping cart block module. And here's what I just did that fixed it: I went in to the shopping cart block module config and I switched ajax to "no". That module is still disabled but saving that change fixed it. Now when you add something to cart, it redirects to product summary. Sweet! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 30, 2011 Share Posted December 30, 2011 Great, I'm glad you were able to resolve this! Happy New Year! -Mike Link to comment Share on other sites More sharing options...
preerp10 Posted December 30, 2011 Author Share Posted December 30, 2011 Thanks. I think the underlying problem was the original cart block was not properly disabled since PS "new" has its own cart block which already had ajax turned off. Link to comment Share on other sites More sharing options...
daki22 Posted February 18, 2013 Share Posted February 18, 2013 Also i must tell when you have problem like this like it was with hipay module i download cart block module from 1.4.7 and instal it on 1.5.3.1 and it work well.Module from 1.5.3.1 or any 1.5 have problem with hooks i think becouse it instal diferent hooks than 1.4.7. Regards problem solved . Link to comment Share on other sites More sharing options...
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