[SOLVED] VAT number validation service unavailable

[steptravel]

Hello,

 

I have this problem, that the module "European VAT number" is not working correctly. It does not check/validate any VAT number. I've tried to fix something in php code but it didn't help.

So, maybe knows how to manage this problem?

 

Thank you:)

[Mike Kranzler]

Hi steptravel,

Can you please try resetting the module and let me know if that resolves it for you?

 

-Mike

[steptravel]

Resetting doesn't help, still occurs erorr: VAT number validation service unavailable.

[Mike Kranzler]

Resetting doesn't help, still occurs erorr: VAT number validation service unavailable.

 

Hi steptravel,

In line 119 of your /modules/vatnumber/vatnumber.php file, please increase the value here:

 

@ini_set('default_socket_timeout', 2);

 

And let me know if that resolves your issue.

 

-Mike

[steptravel]

 

Hi steptravel,

In line 119 of your /modules/vatnumber/vatnumber.php file, please increase the value here:

 

@ini_set('default_socket_timeout', 2);

 

 

 

Thank you Mike, but can you write me the code more accurately, cause in line 119 I have different things. Maybe you can write what's above this line as well?

[Mike Kranzler]

Hi steptravel,

Have you tried running a quick search in that file for "default_socket_timeout"? Depending on the version you're running, it may be in a slightly different place but if you search for that specific term you should be able to find it pretty easily.

 

-Mike

[steptravel]

Hi Mike,

 

The thing is that I have about four of these lines in the code.

And what do you mean by "please increase the value here:"? what value should I increase?

 

Thank you:)

[Mike Kranzler]

Hi steptravel,

What version of PrestaShop are you using?

 

-Mike

[steptravel]

Prestashop 1.4.4.1

[Mike Kranzler]

Hi steptravel,

That full string, @ini_set('default_socket_timeout', 2), should only be found once in your vatnumber.php file in v1.4.4.1. And all you need to do to increase the value is change "2" to a larger number, such as 5, and then be sure to save it via FTP.

 

I hope this helps.

 

-Mike

[steptravel]

Hi,

 

It helped!!! but on 1.4.6.2 version.

Thank You, Mike:)

[Mike Kranzler]

I'm glad I could help! I'll go ahead and mark this as solved for you.

 

-Mike

[clegeard]

I have the same problem with version 1.5.2.0, and VAT European Module Version 1.2.

Each time I try to add a customer with a VAT number, I get this message "VAT number validation service unavailable"

Does somebody know what is the problem ?

Thanks.

[clegeard]

I have realized that the problem only occurs online and not on my local server.

On my local server, I have php 5.3.8, and online 5.3.4, do we have to use php 5.3.8 for that module to work?

I have compared the php.ini, and I can't see any major differences.

Does somebody have an idea?

[zaxone]

Hi,

is there any solution for this problem on 1.5.4.1?

I tried to increase the default_socket_timeout with lo luck.

 

Thanks.

[YanK1973]

Hi,

is there any solution for this problem on 1.5.4.1?

I tried to increase the default_socket_timeout with lo luck.

 

Thanks.

 

+1

 

Same here.

[Atteso]

Hi,

is there any solution for this problem on 1.5.4.1?

I tried to increase the default_socket_timeout with lo luck.

 

Thanks.

 

+1

 

Same here... :-(

Edited August 12, 2013 by Atteso (see edit history)

[logan1ro]

Hello,

 

For PS 1.5.4.1:

 

Change line 123 to:

 

$url = 'http://ec.europa.eu/taxation_customs/vies/vatResponse.html?locale=EN&memberStateCode='.urlencode($prefix).'&number='.$vat.'&traderName=';

 

The problem was an invalid link from ec.europa.eu

 

Hope this will help.

[Atteso]

Hello,

 

For PS 1.5.4.1:

 

Change line 123 to:

 

$url = 'http://ec.europa.eu/taxation_customs/vies/vatResponse.html?locale=EN&memberStateCode='.urlencode($prefix).'&number='.$vat.'&traderName=';

 

The problem was an invalid link from ec.europa.eu

 

Hope this will help.

 

Hi,

 

I've changed the link in the vatnumber.php but the result is the same :-(

[Etienne Doek]

Creating a stream context with a User-Agent did the trick for me:

 

	public static function WebServiceCheck($vatNumber)
	{
		if (empty($vatNumber))
			return array();
		$vatNumber = str_replace(' ', '', $vatNumber);
		$prefix = substr($vatNumber, 0, 2);
		if (array_search($prefix, self::getPrefixIntracomVAT()) === false)
			return array(Tools::displayError('Invalid VAT number'));
		// EDK addition. Seems the site requires a user agent
		$options = array(
		  'http'=>array(
		    'method'=>"GET",
		    'header'=>"User-Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1667.0 Safari/537.36\r\n" // i.e. An iPad 
		  )
		);

		$context = stream_context_create($options);
		// EDK end

		$vat = substr($vatNumber, 2);
		$url = 'http://ec.europa.eu/taxation_customs/vies/viesquer.do?ms='.urlencode($prefix).'&iso='.urlencode($prefix).'&vat='.urlencode($vat);
		@ini_set('default_socket_timeout', 2);
		for ($i = 0; $i < 3; $i++)
		{
			// if ($pageRes = file_get_contents($url))
			if ($pageRes = file_get_contents($url, false, $context)) // EDK
			{
				if (preg_match('/invalid VAT number/i', $pageRes))
				{
					@ini_restore('default_socket_timeout');
					return array(Tools::displayError('VAT number not found'));
				}
				else if (preg_match('/valid VAT number/i', $pageRes))
				{
					@ini_restore('default_socket_timeout');
					return array();
				}
				else
					++$i;
			}
			else
				sleep(1);
		}
		@ini_restore('default_socket_timeout');
		return array(Tools::displayError('VAT number validation service unavailable'));
	}

Changing the socket time out had no effect.

 

Prestashop 1.5.6.1, VAT module European VAT number 1.2

 

<edit> Update was not such a big success so now I'm back on 1.5.6.0. Problem and solution are the same. </edit>

Edited December 12, 2013 by Etienne Doek (see edit history)

[waldok]

 

Creating a stream context with a User-Agent did the trick for me:

 

	public static function WebServiceCheck($vatNumber)
	{
		if (empty($vatNumber))
			return array();
		$vatNumber = str_replace(' ', '', $vatNumber);
		$prefix = substr($vatNumber, 0, 2);
		if (array_search($prefix, self::getPrefixIntracomVAT()) === false)
			return array(Tools::displayError('Invalid VAT number'));
		// EDK addition. Seems the site requires a user agent
		$options = array(
		  'http'=>array(
		    'method'=>"GET",
		    'header'=>"User-Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1667.0 Safari/537.36\r\n" // i.e. An iPad 
		  )
		);

		$context = stream_context_create($options);
		// EDK end

		$vat = substr($vatNumber, 2);
		$url = 'http://ec.europa.eu/taxation_customs/vies/viesquer.do?ms='.urlencode($prefix).'&iso='.urlencode($prefix).'&vat='.urlencode($vat);
		@ini_set('default_socket_timeout', 2);
		for ($i = 0; $i < 3; $i++)
		{
			// if ($pageRes = file_get_contents($url))
			if ($pageRes = file_get_contents($url, false, $context)) // EDK
			{
				if (preg_match('/invalid VAT number/i', $pageRes))
				{
					@ini_restore('default_socket_timeout');
					return array(Tools::displayError('VAT number not found'));
				}
				else if (preg_match('/valid VAT number/i', $pageRes))
				{
					@ini_restore('default_socket_timeout');
					return array();
				}
				else
					++$i;
			}
			else
				sleep(1);
		}
		@ini_restore('default_socket_timeout');
		return array(Tools::displayError('VAT number validation service unavailable'));
	}

Changing the socket time out had no effect.

 

Prestashop 1.5.6.1, VAT module European VAT number 1.2

 

<edit> Update was not such a big success so now I'm back on 1.5.6.0. Problem and solution are the same. </edit>

 

 

I had the same issue.

The solution above works on PrestaShop 1.5.6.2 and European VAT number 1.2.

 

But why they do not issue European VAT number update?

[w3bsolutions]

I am having the same issue on PS 1.6 with vat module version 1.7.2. The thing is I only get the error when I introduce a vat number from my own country (when tax should still be applied). Other valid EU vat numbers are validated fine but not the Vat numbers from my ouwn country (Spain). I already have Spain selected as "my country" on the vat configuration page.

 

Anyone else having the same issue?

[w3bsolutions]

I opened a bug report for the module issue, if you have this issue please vote and comment there too:

http://forge.prestashop.com/browse/PNM-2939 

 

Thanks!

[YanK1973]

Hello,

 

1.5.4.1 and module v.1.7.

 

EU service was down few days ago for some minutes and now module is giving error "service not available"

 

I have:

 

- reset module

- increase timeout value from 2 to 10

- url link seems ok

   http://ec.europa.eu/taxation_customs/vies/viesquer.do?ms='.urlencode($prefix).'&iso='.urlencode($prefix).'&vat='.urlencode($vat);

 

Anything else to check?