Needhelp Posted September 20, 2011 Share Posted September 20, 2011 I am trying to create vouchers. When I go to payment: vouchers and enter the new voucher information, it will not appear in the shopping cart. I have tried with two different types of vouchers - free shipping where the code FREE is supposed to by used - and 25% everything in cart. Nothing shows up in the cart where the customer can type in the code. There is no prompt. What am I doing wrong? Have tried numerous times. Did I set something somewhere else in the BO that is overriding? My web designer bailed out and I have no one to help me. Thanks. Link to comment Share on other sites More sharing options...
ginger Posted September 23, 2011 Share Posted September 23, 2011 Same Problem here.. USING PrestaShop™ 1.4.4.0 1. Created $5 OFF voucher 2. Customer is unable to use it ( discount does NOT calculate in cart ) (no sign of voucher anywhere in the cart) ::::::MY SETTINGS:::::::: a. discount order (amount) value= $5.00 Total Qty = 50 (for testing purposes) Qty per each user = 80 Minimum Amount = $50.00 Cumulative with other = YES Cumulative with price= YES ALL CUSTOMERS Display Voucher in Cart = YES Status= ENABLED ::::::::::::::::::::::::::::::::::::::::::::::::::::: ANy help greatly appreciated! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 23, 2011 Share Posted September 23, 2011 Hi ginger, Can you please post your URL so that I can check this out for you? -Mike Link to comment Share on other sites More sharing options...
ginger Posted September 26, 2011 Share Posted September 26, 2011 yes, thank you...sorry for late reply, i had a busy weekend. http://grooveriders.com/ Code is : GRC5 Link to comment Share on other sites More sharing options...
insitetoweb Posted September 29, 2011 Share Posted September 29, 2011 I am having the same problem too. I have installed an addon to make gift vouchers, so am not sure it this problem is related to that. http://174.121.135.188/~present/cart/ I also did not get a place to enter a voucher on my local installation that does not have the new addon. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 29, 2011 Share Posted September 29, 2011 Hi ginger, I'm sorry it took so long for me to get back to you. Could you please PM me with your Back Office credentials so that I can look into this for you? -Mike Link to comment Share on other sites More sharing options...
ginger Posted September 29, 2011 Share Posted September 29, 2011 done. thank you- Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 29, 2011 Share Posted September 29, 2011 Hi Ginger, I responded by PM, you didn't give me the proper permissions. -Mike Link to comment Share on other sites More sharing options...
ginger Posted September 29, 2011 Share Posted September 29, 2011 doh, sorry, forgot to add new permission for you....done. Link to comment Share on other sites More sharing options...
insitetoweb Posted September 30, 2011 Share Posted September 30, 2011 Could you please share any fix you have for Ginger? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 30, 2011 Share Posted September 30, 2011 doh, sorry, forgot to add new permission for you....done. Now I have even less permissions... -Mike Link to comment Share on other sites More sharing options...
ginger Posted October 4, 2011 Share Posted October 4, 2011 Tihs is what i have set for you.. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 4, 2011 Share Posted October 4, 2011 Hi ginger, I took a look at this for you and compared it to our SVN version, and it appears that you do not have the most up-to-date version of your shopping-cart.tpl file. Please download the SVN version of this file and replace your current version and let me know if that fixes your problem. -Mike Link to comment Share on other sites More sharing options...
ginger Posted October 13, 2011 Share Posted October 13, 2011 Excellent That Worked!!! Thank You so much for figuring that one out... What happened was, I was using a THEME which had and OLD shopping-cart.tpl file... Swapped it with matching version and all is well =) Thanks Again - Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 13, 2011 Share Posted October 13, 2011 Great, I'm glad I could help! I'll go ahead and mark this as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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