moby123 Posted September 15, 2011 Share Posted September 15, 2011 Hi I was testing my PrestaShop on a subdomain and decided to migrate it over to as new domain. Everything in the front office seems to be working fine but I have zero access to the administrator section. I am tired of forum trolling and can't seem to find one straight answer...I hope someone can help Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 15, 2011 Share Posted September 15, 2011 Hi moby, Have you tried the suggestions posted in the Forge here? -Mike 1 Link to comment Share on other sites More sharing options...
moby123 Posted September 16, 2011 Author Share Posted September 16, 2011 Hi Mike Thanks for your prompt response, yes I did, I edited the files accordingly but still nothing, it keeps looping whenever I enter my login details : /login.php?redirect=index.php Link to comment Share on other sites More sharing options...
moby123 Posted September 16, 2011 Author Share Posted September 16, 2011 Hi again , I just thought I would let you know I decided to do a complete re-install, it will probably just be faster...If I have a problem again I will let you know. Even though it was a bit of a downer, I must say the support and response time was what kept me on presta and will be suggesting it to everyone from now. Keep it up Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 16, 2011 Share Posted September 16, 2011 Hi moby, I'm sorry you ran into these issues, but please let me know if they persist once you do a clean install and I will be sure to try to help you find a solution! -Mike Link to comment Share on other sites More sharing options...
johnlewisdesign Posted October 7, 2011 Share Posted October 7, 2011 @Mike I can't believe its really necessary to perform a clean install after just going from a temp domain to the live one - if so, please elaborate as to exactly why it can't be fixed, only steamrollered? I've hit this problem now, at the eleventh hour, and its going to delay the launch of the site I'm working on, just as I told the client their domain name purchase was sorted just in the nick of time! I've renamed .htaccess, I've changed settings.inc.php, now I can't access the backoffice at all. It just redirects to admin/login.php?redirect=index.php With no error, no message, nada. Whats holding on to the settings? Its gotta be simpler than that. There's not a good piece of software on the earth that can't handle a change in domain name without a few settings being edited. Please advise. A reinstall is not an option for me at this late stage. Thanks! Link to comment Share on other sites More sharing options...
md81544 Posted October 7, 2011 Share Posted October 7, 2011 Try logging into the back office in your browser's "private browsing" mode. If this works then delete all cookies for your shop's domain from your browser. This problem hit me today and that's what worked! 1 Link to comment Share on other sites More sharing options...
GrinReaper Posted June 19, 2012 Share Posted June 19, 2012 I have the same problem here. Moved from shared hosting to cloud server of the same webhost. Backed up my site, downloaded it to my desktop and FTPd it to cloud server. exported my sql with no compresssion, made a new db at cloud, import the sql... fix the settings.inc.php to show new db server info, site looks fine and works no problem EXCEPT I can't log-in at the admin side. Keeps looping and sending me back to the log-in page. Cart is not working either so is cutomer log-in. Any help would be greatly appreciated. I have been trolling the forum and support page but I cant find anything that helped Link to comment Share on other sites More sharing options...
abners Posted June 19, 2012 Share Posted June 19, 2012 I just thought I would let you know I decided to do a complete re-install Link to comment Share on other sites More sharing options...
Cvalya Posted July 3, 2012 Share Posted July 3, 2012 Hi gays! This problem come to me too (( I try most of all solution how i can find on forum and in internet but no luck. Sometimes i can access to BO, but in this case when i try to go to another admin tab or try to search something, i get the login page again. And this is big trouble! Need help! Link to comment Share on other sites More sharing options...
ImpulsoTecnologico Posted August 28, 2012 Share Posted August 28, 2012 Hi, I renamed .htaccess and cleared my cookies and it worked for me on version 1.3.5 Link to comment Share on other sites More sharing options...
sorinx Posted September 15, 2012 Share Posted September 15, 2012 Nothing works for me and no support here on this forum with this big issue Link to comment Share on other sites More sharing options...
Zabdiel Posted February 7, 2013 Share Posted February 7, 2013 I had the same problem. After finishing my store in the test server, I transferred all the files and database to a new and better production server. Everything seemed to be OK, but I couldn't login the admin panel. There was always a loop. No error message, no nada. Finally I changed __PS_BASE_URI__ from "/store/" (original configuration in my test server) to "/" in order to see what error message I would have. Surprisingly, I could login into the admin panel, but without design (the images and CSS failed because of the mistaken base uri, but I was finally, after many hours searching, logged as administrator. Immediately I generate .htacces from GENERATORS. I restored the original configuration to "/store/" and everything in BO went back to normal. I still have the problem in the FO, cannot login as a customer, neither my cart can be updated. Link to comment Share on other sites More sharing options...
Bruna BSPCU Posted March 4, 2013 Share Posted March 4, 2013 Same problem. When trying to access Admin, can't login and redirect me to the page: http://localhost/mywebsite/adm/login.php?redirect=index.php Anyone has a solution? Link to comment Share on other sites More sharing options...
mohuapolley Posted November 2, 2015 Share Posted November 2, 2015 Do anyone have any solution... none of the above has worked yet Link to comment Share on other sites More sharing options...
jetx Posted November 15, 2015 Share Posted November 15, 2015 Do your shop url settings (database) match your new site? Link to comment Share on other sites More sharing options...
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