Jack Posted February 4, 2009 Share Posted February 4, 2009 I am not sure if I should report this issue here. I have installed PS for a sub-domain. Then my sites which included the main domain and subdomain were down for 2 days due to 403 error. It was working before and just suddenly got this message. So I contacted my server provider, and that is the email he sent me:It was the htaccess file that comes with the Prestashop script, it was stopping you from accessing the pages. Does any body run into this kind of problems before with PS? Link to comment Share on other sites More sharing options...
tulkastaldo Posted April 20, 2009 Share Posted April 20, 2009 I realize I'm a bit late posting and hopefully you've already figured it out, but if not...The problem is most default server installations have don't allow FollowSymLinks To fix it just add the line: Options FollowSymLinks somewhere at the top of your htaccess file. I put mine just below the RewriteEngine on line. # URL rewriting module activation RewriteEngine on Options FollowSymLinks # URL rewriting rules ... 1 Link to comment Share on other sites More sharing options...
scoobiefan Posted May 30, 2010 Share Posted May 30, 2010 Thank you SOOO much! This helped a lot! Link to comment Share on other sites More sharing options...
amanuensis Posted July 27, 2010 Share Posted July 27, 2010 Can anybody tell me were the htaccess file is located? Link to comment Share on other sites More sharing options...
rocky Posted July 28, 2010 Share Posted July 28, 2010 The root directory of PrestaShop. If you have installed PrestaShop in your public_html directory, it should be here. If you installed PrestaShop in its own prestashop directory, it should be in that prestashop directory. 1 Link to comment Share on other sites More sharing options...
petete2008 Posted June 13, 2011 Share Posted June 13, 2011 I realize I'm a bit late posting and hopefully you've already figured it out, but if not...The problem is most default server installations have don't allow FollowSymLinks To fix it just add the line: Options FollowSymLinks somewhere at the top of your htaccess file. I put mine just below the RewriteEngine on line. # URL rewriting module activation RewriteEngine on Options FollowSymLinks # URL rewriting rules ... No work.I use module El API de Twenga v1.6 form prestashop.My error is :Error #403 :This call to Twenga Web Services failed and returned an HTTP status of 403. That means:Authentication failed. Any Solution please?Thank's 1 Link to comment Share on other sites More sharing options...
sidorvm Posted February 19, 2012 Share Posted February 19, 2012 Abother possible problem is SELINUX. Need to turn it off. Run command below in command line. No reboot reqires. setenforce 0 Work for me. http://forums.devshed.com/apache-development-15/documentroot-does-not-exist-when-it-does-526847.html Regards, Vladimir Link to comment Share on other sites More sharing options...
ruzman11 Posted October 15, 2012 Share Posted October 15, 2012 Thanks a lot, this helped me massively! Link to comment Share on other sites More sharing options...
COMPLEXUS.DE Posted February 8, 2014 Share Posted February 8, 2014 http 403 error Forbidden You don't have permission to access /de/ on this server. In most case a Result seen as denied to surf in Website for each countries that you have choosen. Quick Solution 1 min work .... follow Admin Panel: Localization Country ( select land) switch to Active ( scroll to bottom text) Display this country to your customers (the selected country will always be displayed in the Back Office) 1 Link to comment Share on other sites More sharing options...
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