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[Solved] How to edit the contact form


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I am not sure if my understanding is correct, because I don't understand the language appeared at the screenshot.
You can simply go the theme file to change SELECT tag to at TEXT field

YourSiteRoot/themes/YourSiteTheme/contact-form.tpl

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That was the first thing I tried, and it didn't have any effect.

in fact nothing i changed in that code had any effect

But the reason for the text field is that i can't see any options when i expand the window. Any solution for that?

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  • 1 month later...
  • 2 weeks later...
Hi there,

Adriaan, did you manage to changes this option? I also want to change this field into a text field.

hope to hear from you, or someone.

Thanks
Jeroen


Hi Jeroen,

I just figured this one out. Go to "Employees" tab and select "Contacts". You should be able to add custom selections such as Customer Service, technical support, etc.

I hope this helps you or some other people out.

So, does anyone know how to add a phone number and address to the contact page? I'm thinking I have to manually edit the tpl file.. Opinions?

Thank you,
Mark
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  • 3 months later...

To Edit TEXT in contact form

Open contact-form.tpl from your FTP client (on server)

 

Edit file (make a backup first incase something goes wrong)

Save file after you make changes,

 

If your changes do not appear.....

 

In backend then go to PREFERENCES> PERFORMANCE> FORCE COMPILE to YES

 

Then SAVE

 

Refresh page and you should see your changes...

 

then back into PREFERENCES> PERFORMANCE> FORCE COMPILE to NO

and Save...

 

here are some subtle changes I made using method above

http://www.d1100863.cp.blacknight.com/traceysboutique.ie/contact-us

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  • 1 month later...

To Edit TEXT in contact form

Open contact-form.tpl from your FTP client (on server)

 

Edit file (make a backup first incase something goes wrong)

Save file after you make changes,

 

If your changes do not appear.....

 

In backend then go to PREFERENCES> PERFORMANCE> FORCE COMPILE to YES

 

Then SAVE

 

Refresh page and you should see your changes...

 

then back into PREFERENCES> PERFORMANCE> FORCE COMPILE to NO

and Save...

 

here are some subtle changes I made using method above

http://www.d1100863....e.ie/contact-us

 

 

I see your web.

I want to ask you not about the contact form, I want to know how to add slide show like in your web above? Please responds to here and maybe through my email: [email protected]

 

Thanks,

Yanwar (webgrap.com)

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  • 1 year later...
  • 1 year later...

HI Vekia

Thank your for your reply. 

The web site is in 6 languages. I needed the 'contact us'  url in french. At the moment it is ;

http://rosieposy.fr/PrestaShop/fr/contact-us

and I would like it to be

 http://rosieposy.fr/PrestaShop/fr/contactez-nous

I need to change the url for each language. 

Thanks for your time. 

Kind regards. 
Len

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  • 10 months later...

Hi there, I would really like some help with a very simple issue.

 

I want to add a 'Phone Number' box inthe contact form and realised I could just edit the 'Order Reference' label to 'Phone Number'.  

However when I tested with a phone number it didn't work because the order reference box has to have a valid order reference in there.

Can anyone advise me how to switch off the command that requires a vaild order reference so customers can just enter a phone number there?

 

Thanks in advance

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Hi there, I would really like some help with a very simple issue.

 

I want to add a 'Phone Number' box inthe contact form and realised I could just edit the 'Order Reference' label to 'Phone Number'.  

However when I tested with a phone number it didn't work because the order reference box has to have a valid order reference in there.

Can anyone advise me how to switch off the command that requires a vaild order reference so customers can just enter a phone number there?

 

Thanks in advance

 

 

for what prestashop version you want to do that?

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  • 1 year later...

hello guys, i have a small problem on my contact form, in the area where the users should insert there email . its shown our email there and when i recieve meassages i see from me to me. how i can go to change that email or to write there some thing else " like insert your email " ? its the gray area of the field.

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