Jump to content

Error with install/classes/ToolsInstall.php - can't install Prestashop


Recommended Posts

Hello, I tried to install Prestashop as shown here: http://www.prestashop.com/images/download_complete/Installation_PrestaShop_en.pdf

However, I received these error messages:

'Warning: include_once(/home/mikekhu1/public_html/bababolt/install/classes/ToolsInstall.php) [function.include-once]: failed to open stream: No such file or directory in /home/mikekhu1/public_html/bababolt/install/index.php on line 58

Warning: include_once() [function.include]: Failed opening '/home/mikekhu1/public_html/bababolt/install/classes/ToolsInstall.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mikekhu1/public_html/bababolt/install/index.php on line 58

Fatal error: Class 'ToolsInstall' not found in /home/mikekhu1/public_html/bababolt/install/index.php on line 64 '

Line 58 is: include_once(INSTALL_PATH.'/classes/ToolsInstall.php');

Line 64 is: include_once(INSTALL_PATH.'/classes/ToolsInstall.php');

Could you please help me with solving this issue? Thanks

Link to comment
Share on other sites

About file permision: http://en.wikipedia.org/wiki/Filesystem_permissions

if you are using Cpanel: http://www.siteground.com/tutorials/cpanel/file_permissions.htm

if you are using filezilla as your ftp client. go to the install folder then right click, select file permission and then set up the right permission. most of the time it's better to change the permission from your host panel such as Cpanel.

Or just ask your host to sort it out for you.

I really believe that's the issue.

Link to comment
Share on other sites

  • 3 weeks later...

i had the same problem

when i unzip the prestashop.zip in my server
the zip command put all filesnames in lowercase

that's why Prestashop can't find classes/ToolsInstall.php because the file was toolsinstall.php

the solution :
instead of using " unzip prestashop.zip" command
i did unzip -U prestashop.zip

now the new versions of unzip command preserve case by default

i lost an afternoon with that :)


pa.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...