Gabriel_MR Posted October 5, 2024 Share Posted October 5, 2024 Hi guys, I upgraded my store with the 1 click upgrade and it was going well so far. At the end of the installation I closed my backoffice webpage to log again and now I am not able to connect anymore, of course I am 100% sure that my ID's are correct. When I log in it say that my account does not exist. If I try to reset my password it will say that there is an error processing the reset of my password. You can see the screenshot bellow. I would be grateful if you can help me. Link to comment Share on other sites More sharing options...
Prestashop Addict Posted October 7, 2024 Share Posted October 7, 2024 Clear var/cache folder and browser cache Link to comment Share on other sites More sharing options...
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