Create orders return error 500 fatal error

[arnold anh]

Hi Everyone, I hope there is someone here who could shed some light on the issue I am having.

PrestaShop Version: 1.7.8.2

When I create an order to prestashop site through webservice, it returns this error 500: Erreur fatale
This is my input:
 

<?xml version="1.0" encoding="utf-8"?>

<prestashop xmlns:xlink="http://www.w3.org/1999/xlink">

<order>

<current_state>4</current_state>

<id_lang>1</id_lang>

<id_currency>1</id_currency>

<module>ps_checkpayment</module>

<conversion_rate>1.0</conversion_rate>

<date_add>2024-06-10 13:12:27</date_add>

<date_upd>2024-06-10 13:12:30</date_upd>

<payment>dc_via_paypal</payment>

<shipping_number></shipping_number>

<valid>1</valid>

<id_customer>40874</id_customer>

<id_address_delivery>53241</id_address_delivery>

<id_address_invoice>53242</id_address_invoice>

<id_carrier>229</id_carrier>

<id_cart>142100</id_cart>

<total_products>166.57</total_products>

<total_products_wt>166.57</total_products_wt>

<total_discounts>5.71</total_discounts>

<total_discounts_tax_incl>5.71</total_discounts_tax_incl>

<total_discounts_tax_excl>5.71</total_discounts_tax_excl>

<total_shipping>17.0</total_shipping>

<total_shipping_tax_incl>17.0</total_shipping_tax_incl>

<total_shipping_tax_excl>17.0</total_shipping_tax_excl>

<total_paid>119.88</total_paid>

<total_paid_real>160.86</total_paid_real>

<total_paid_tax_incl>160.86</total_paid_tax_incl>

<total_paid_tax_excl>136.88</total_paid_tax_excl>

</order>

</prestashop>

I don't know why it return 500 error,

I hope someone could shed a little light or direct me where the issue could be.

Thank you in advance!

[Prestashop Addict]

Check in you error log file in apache or ngnix and in var/logs/

[arnold anh]

When I check folder var/logs, file ps_accounts-2024-06-13 , it returns this log

[2024-06-13 14:39:13] ps_accounts.DEBUG: execute hook : [PrestaShop\Module\PsAccounts\Hook\DisplayBackOfficeHeader] [] []
[2024-06-13 14:39:13] ps_accounts.DEBUG: resolving handler : PrestaShop\Module\PsAccounts\Account\Command\UpgradeModuleMultiCommand [] []
[2024-06-13 14:39:13] ps_accounts.DEBUG: handling : PrestaShop\Module\PsAccounts\Account\CommandHandler\UpgradeModuleMultiHandler [] []
[2024-06-13 14:39:13] ps_accounts.DEBUG: with data : {} [] []
[2024-06-13 14:39:13] ps_accounts.DEBUG: resolving handler : PrestaShop\Module\PsAccounts\Account\Command\UpgradeModuleCommand [] []
[2024-06-13 14:39:13] ps_accounts.DEBUG: handling : PrestaShop\Module\PsAccounts\Account\CommandHandler\UpgradeModuleHandler [] []
[2024-06-13 14:39:13] ps_accounts.DEBUG: with data : {"payload":{"version":"7.0.1","shopId":null}} [] []
[2024-06-13 14:39:13] ps_accounts.DEBUG: execute hook : [PrestaShop\Module\PsAccounts\Hook\DisplayDashboardTop] [] []

I don't know what to do? Anyone knows how to fix it. Please help me. Thank you

[Prestashop Addict]

Nothing to do with you issue. You can activate debug and see the result of the webservice call and apache log too.

[arnold anh]

I activate debug mode and I check log in my BO, there is some messages in the image below. Is it issues what makes me create order failed through api?  

Anyone knows how to fix it. Please help me. Thank you

Edited June 14, 2024 by arnold anh (see edit history)

[arnold anh]

I resolved it. It seems that there is no module like I add to create order. So i have to check what modules imported in BO to get its infors. Do you know API to get list of payment module ?