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PrestaShop cannot link my PayPal Account to Prestashop Checkout after module update


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Posted (edited)

Hi there,

I was using Prestashop Checkout on my shop (www.jollyrogerbay.it) and everything was working fine, I updated the module to the latest version working with my version of prestashop ( and It stopped to take payments, it was unable to find the linked paypal account, so I went into the module configuration and I was getting an error ("An Error Occour, please refresh, if the problem continue please contact our support team) in the page where I had to link my PrestaShop accoount, after that page there was the PayPal linking page, always with the error of above and then the button that allows you to link the paypal account, was loading infinitely and never showed.

Then I turned down the linking of the shop and tried to link my shop again, now I don't get any error anymore but I remain stucked in this page where I can only link or unlink mmy shop, but cannot go further to the page where I can link my paypal account so with the module not configured I cannot take payments 

This is the screenshot of what I get in the PrestaShop Checkout configuration page, I remain stucked in that page:

Thanks in advance, guys 

(i'm already in touch with the prestashop support team, but I really need fast help since I'm losing sales right now, so I post here too)



Edited by JoeSchiaffi (see edit history)
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  • 4 weeks later...


I kindly inform you that you've written to the thread dedicated to Prestashop Partners modules.

However, Prestashop Checkout is a native Prestashop module and is not connected to our Paypal Official module.

Therefore, I invite you to contact PS support team directly with your question.

Best regards,

Support 202-ecommerce

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