acdc Posted April 12, 2024 Share Posted April 12, 2024 Hi can anyone help me i'm running Prestashop 8.1.5 done all the hard work installing and setting it up but when a new customer tries to register they get 500 error page, but when i check in my back office there details have been registered? Regards Lee Link to comment Share on other sites More sharing options...
Knowband Plugins Posted April 13, 2024 Share Posted April 13, 2024 Hi, As the shared reference does not give enough information please investigate your server's error logs for any specific error messages regarding the encountered 500 error. The var/log directory within your server's file structure typically holds these logs. Else we recommend activating debug mode within Prestashop. By doing so, you will receive more detailed error messages, facilitating a more accurate identification of the underlying issues and solutions accordingly. Link to comment Share on other sites More sharing options...
Prestashop Addict Posted April 16, 2024 Share Posted April 16, 2024 Turn your PS in debug mode, and report error. Link to comment Share on other sites More sharing options...
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