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Event notification has not been received yet. Please check if your website has a correct SSL certificate (https) or htaccess are not enabled.


Shibumi

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Hi there,

Until about 9 days ago, payments were going through.  Now I get this notice, although there is an SSL certificate active.

"Event notification has not been received yet. Please check if your website has a correct SSL certificate (https) or htaccess are not enabled."

My orders - all of them, consecutively - now get this notice; "Awaiting for PayPal payment".

Could someone please assist with this?

I have disabled PayPal webhooks, and then reactivated it.  Tried resetting the PayPal account, but this seems to run into setting up a new account, regardless of whether I have an account set up or not.

Thanks in advance

2023-03-17_100441.png

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  • 2 months later...
  • 1 month later...
  • 1 month later...

Any fix for this?
Paypal moduie Version v6.0.2
Prestashop Version  1.7.8.10


I can see all green on:

  • SSL enabled.
  • The PHP cURL extension must be enabled on your server.
  • PayPal webhooks are enabled with success.

Customers can checkout fine but orders do not update to payment received and I get the above error message.
SSL checks out fine (via cloudflare).

Diagnostics show only this error - Some problems with module tables-  (not sure how to fix this and whether this is related to the error):

ent_token
Error: This field should not be present in current table
Actual: The column is present in table
Should be: The column should be deleted manually

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  • 3 weeks later...
  • 4 months later...

Hey guys, we just ran into the same error since a few days. We are running the latest Versions (PS: v8.1.3, PayPal from 202 eCommerce: v6.2.1).

Seems the fixes from above does not work in our case...

Are there any known reasons or solutions that I can go through? We have already tried resetting the module and going through the entire onboarding process with PayPal again, unfortunately without any results. The message "Awaiting for Payment" is registered immediately, but "Payment Captured" is missing...

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  • 5 months later...

Hi Everybody,

I got the same error today.

PS version: 1.7.8.11 PHP: 7.4.33 PayPal v6.4.0

I was wondering if someone found a solution.

Also attached you will find Screenshoot of Paypal diagnostic. What should I do with this 2 files keep or cancel them?

Thanks in advance for your helpScreenshot2024-07-11at16_09_08.thumb.png.ee0d8dfc39cf21c5d820215bb28c8ea3.png.

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17 minutes ago, MOMOD said:

Hi Everybody,

I got the same error today.

PS version: 1.7.8.11 PHP: 7.4.33 PayPal v6.4.0

I was wondering if someone found a solution.

Also attached you will find Screenshoot of Paypal diagnostic. What should I do with this 2 files keep or cancel them?

Thanks in advance for your helpScreenshot2024-07-11at16_09_08.thumb.png.ee0d8dfc39cf21c5d820215bb28c8ea3.png.

Same problem here. I experienced the problem today with version 6.1.
Now I updated the module to 6.4, made a test purchase but it still hangs on "Awaiting for PayPal payment"
 

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In our case, only PayPal itself could solve the problem - so it has nothing to do with PrestaShop or the module.

It's best to contact PayPal support directly. The quickest way seemed to be to write to support from the affected PayPal account.

@MOMOD The files in your screenshot are not dangerous at first: .htaccess blocks external access to the "vendor" directory and config_it.xml appears to be simply a language file (Italy).

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