DIYWATERFILTERS Posted January 18, 2023 Share Posted January 18, 2023 Hello we are experiencing an issue, when we need to change order status ( 100 to 500 orders at the same time) the connection is lost and the order status is changed just on a couple of orders not all of them. After loading several minutes returns 404 message. Within this process, if some customers are placing orders, they will come as number 0 with not invoice (see screenshot attached). Did someone experienced this or something similar? Details: When I go and check the error log, we get 0x0 error every time that happens. Our Prestashop current version is 1.6.1.4 waterfilterforfridge.com.au Kind regards, Alex Link to comment Share on other sites More sharing options...
ps8modules.com Posted January 18, 2023 Share Posted January 18, 2023 Hi. Can you please tell me how you update 100-500 orders? Do you have a module or script for this? Thank you Link to comment Share on other sites More sharing options...
s4lvozesta Posted January 20, 2023 Share Posted January 20, 2023 The error log screenshot (with err code 0x 0) is logged during back office login. It is here : controllers/admin/AdminLoginController.php in processLogin() function. I should think it is unrelated to the main problem you are facing. --- However, I could suggest to reduce the range (maybe 50 orders in a batch, instead of 100-500). To know exactly what happen and if you want to have non-zero Invoice No. during order status update process, we'd have to look deeper into the problem, your shop config, etc. You can send me a message if you like. Link to comment Share on other sites More sharing options...
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